Shalynn Smith
Tampa
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
18
18
years of professional experience
Work History
Area Supervisor
See Saw Junction Daycare & Learning Center Inc.
Tampa
06.2012 - Current
- Facilitated communication between teachers about curriculum changes or updates.
- Provided guidance, support, and training to teachers on classroom management strategies, curriculum development, and teaching methods.
- Developed and implemented policies and procedures for the center to ensure safety and quality standards are met.
- Conducted regular inspections of the facility to ensure it meets safety standards set by local authorities.
- Ensured all necessary paperwork is completed accurately and submitted in a timely manner.
- Provided guidance to teachers on how to deal with behavioral issues among young children.
- Managed daily operations of the childcare center, including overseeing staff and ensuring compliance with applicable laws and regulations.
- Monitored budgets related to staffing costs, supplies expenses, program fees.
- Oversaw staff performance evaluations and provided feedback when necessary.
TEACHER
See Saw Junction Daycare & Learning Center II
Tampa
12.2007 - 05.2012
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Adapted teaching methods based on individual student needs.
- Developed lesson plans and activities to engage children in learning.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
- Participated in professional development opportunities to stay abreast of current trends in early childhood education.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Conducted assessments of student performance and progress.
- Taught basic language skills including reading readiness, phonics, writing.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Introduced learning activities and imaginative play to teach children to explore.
- Utilized educational software and technology to enhance learning experiences.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Education
Bachelor of Science - Accounting And Finance
Bethune-Cookman University
Daytona Beach, FL05-2012
Skills
- Team leadership
- Team management
- Continuous improvements
- Multitasking and organization
- Adaptability and flexibility
- Team building and motivation
- Excellent communication
- Proficient in Microsoft
- Customer service
- Attention to detail
- Problem solving
- Phone etiquette
- Listening skills
Timeline
Area Supervisor
See Saw Junction Daycare & Learning Center Inc.
06.2012 - Current
TEACHER
See Saw Junction Daycare & Learning Center II
12.2007 - 05.2012
Bachelor of Science - Accounting And Finance
Bethune-Cookman University
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