Sham Allouh
Lexington,Kentucky
Summary
Motivated healthcare and wellness-focused student with hands-on experience in leadership, customer service, and clinical support. Demonstrates strong communication skills and excels in team collaboration while fostering a patient-centered approach to care. Currently pursuing a degree in Clinical Leadership and Management, complemented by a solid background in healthcare wellness services and medical assisting. Committed to enhancing patient outcomes through effective leadership and innovative wellness strategies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Lexington, KY
09.2023 - Current
- Supervised daily operations
- Led and trained team members
- Managed customer issues
Wellness Associate
Bluegrass Salt Room
Nicholasville, KY
08.2025 - 01.2026
- Client support in wellness and salt therapy settings
- Scheduling and customer education
- Maintained calm, professional environment
Phlebotomist Trainee
Family Practice Associates of Lexington
04.2024 - 05.2024
- Venipuncture under supervision
- Patient interaction and safety protocols
Team Leader
Graeter's Ice Cream Store
Lexington, KY
05.2022 - 09.2023
- Team coordination and training
- Customer service and operations
Education
Major in BHS - Clinical Leadership and Management
University of Kentucky
Completed coursework - undefined
Bluegrass Community and Technical College
01.2024
Bachelor of Science -
Tates Creek High School
01.2022
Skills
- Strong interpersonal skills in healthcare
- Teamwork and shift support
- Time management and reliability
- Adapting to high-pressure situations
- Professional communication and problem-solving
- Employee training
- Workplace safety
- HIPAA compliance
- Staff management
- Cash handling
Accomplishments
Certified Phlebotomist
CPR Certification
Minor In Arabic and Islamic Studies
Dean's List _ 2022-2024 at BCTC
Dean's List _ 2026 at UK
Certification
- Phlebotomy Certification
- CPR Certification
- Minor Arabic & Islamic Studies
Languages
English
Arabic
Timeline
Wellness Associate
Bluegrass Salt Room
08.2025 - 01.2026
Phlebotomist Trainee
Family Practice Associates of Lexington
04.2024 - 05.2024
Shift Supervisor
Starbucks
09.2023 - Current
Team Leader
Graeter's Ice Cream Store
05.2022 - 09.2023
Completed coursework - undefined
Bluegrass Community and Technical College
Major in BHS - Clinical Leadership and Management
University of Kentucky
Bachelor of Science -
Tates Creek High School
Honors & Awards
Dean’s List, Bluegrass Community and Technical College 2022 to 2024.