Sham Moore
Medical Assistant
Atkinson,NC
Summary
- Seeking full time employment as a Medical Assistant/ Healthcare Specialist. Able to work front desk person or Customer service as well.
- Organized with attention to detail
- Dependable, dedicated with a positive attitude
- Great problem solver and team player with the ability to work independently
Overview
24
24
years of professional experience
10
10
years of post-secondary education
Work History
Medical Assistant
Express Employment Professionals
Wilmington, NC
11.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Medical Asssistant
Ave Maria Family Practice
Wilmington, NC
02.2021 - 11.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
Medical Assistant
Coastal Internal Medicine
10.2019 - 03.2020
- Screened Patients for medical care, assisted with vitals, scheduled appointments, performed various tests and injections, managed medical care for patients, utilized medical software and MS Office, stocked exam rooms, cleaned work area, handled correspondences, assisted providers with exams and tests, answered phones, faxed documents, and performed other administrative tasks.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
Medical Assistant/Office Assistant
Michael G. Rallis, MD
02.2012 - 10.2019
- Greeted patients, provided office efficiency, coordinated charts, completed insurance forms, administered medications, enhanced patient outcomes, collected and documented patient's medical information, maintained privacy of patient's information, directed patients to exam rooms, gathered forms and insurance information, sanitized and restocked exam rooms, scheduled appointments, ensured confidentiality of patient's records, aided with prescription refills, followed HIPAA guidelines, reviewed and sent medical records, assisted physicians during exams, collected lab specimens, and performed other clinical functions.
Patient Financial Specialist
Columbus Regional Healthcare System
11.2000 - 02.2012
- Generated and printed monthly A/R reports, worked and resolved insurance AR reports, corrected and billed claims, followed up on claims, answered patient calls, worked with various internet portals to check claims status, worked front desk, and performed other tasks related to insurance claims coordination.
Education
Medical Clinical Assistant Certificate
Miller-Motte College- Wilmington NC
Wilmington, NC 09.2022 - 11.2024
EMT-B
Southeastern Community College
Whiteville, NC 02.2000 - 09.2000
Health Occupations Certificate
Pender High School
Burgaw, NC 06.1985 - 06.1988
High School Diploma -
Pender High School
Burgaw, NC 1984 - 1988
Skills
- Insurance Billing
- Insurance Billing Procedures
- Payment collection and processing
- Understanding of Medical Ethics
- Understanding of Medical Terminology
- Managing Patient Records
- Good Follow up Skills
- Good Communication Skills
- Complete Insurance Skills
- Completing Insurance Forms
- Good Data Entry skills
- Patient Assessments
- Patient Scheduling
- Payment Collection
- Electronic faxing and manual faxing
- Scanning in document into Patient’s Charts
- Write up deposits
- Worked with all Office Equipment
- Excellent Telephone skills
- Work well with a team or individually
- Excellent Communicator
- Enjoy working and learning new things
- Work well with computers
- Administer Injections
- Perform EKGs and Spirometry test
- Perform Ear Lavage
- Answer Phones
- Switchboard
- CRT -Keying in Medical claims
- Training others on things I know
- Working A/R Reports
- Restocking Lab Supplies
- EMR Systems
- Proper Sterilization Techniques
- Sterile Procedures and Techniques
- Direct Patient Care
- Customer Service
- Assisting with Physical Exams
- Simple Dressings
- Using Scales
- Critical Thinking
- Knowledge of EKG Rhythm Interpretation
- Updating Medical Records
- Operating EKG Equipment
- Stocking Supplies
- Vital Sign Monitoring
- Reading Comprehension
- Mobile Device Operation
- Microsoft Outlook
- Medical Records Management
- Microsoft Excel
- Prepare Treatment Rooms
- Routine Laboratory Testing
- Collect Trash
- Electronic Medical Record
- Active Listening
- Cleaning and Sanitizing
- Patient Relations
- Mobility Assistance Needs Understanding
- Writing
- Service-Orientation
- Instructing
- Coordination
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Work-life balancePaid sick leaveCareer advancementHealthcare benefits401k matchPaid time off4-day work weekAffiliations
- AAMA
- Calvary Church
- Dream Team/ Volunteer at Church
- Book Club
Timeline
Medical Assistant
Express Employment Professionals
11.2022 - Current
Medical Clinical Assistant Certificate
Miller-Motte College- Wilmington NC
09.2022 - 11.2024
Medical Asssistant
Ave Maria Family Practice
02.2021 - 11.2022
Medical Assistant
Coastal Internal Medicine
10.2019 - 03.2020
Medical Assistant/Office Assistant
Michael G. Rallis, MD
02.2012 - 10.2019
Patient Financial Specialist
Columbus Regional Healthcare System
11.2000 - 02.2012
EMT-B
Southeastern Community College
02.2000 - 09.2000
Health Occupations Certificate
Pender High School
06.1985 - 06.1988
High School Diploma -
Pender High School
1984 - 1988
Similar Profiles
Giomar OgandoGiomar Ogando
Loader Operator at Express Employment ProfessionalsLoader Operator at Express Employment Professionals
Edmund AsibuEdmund Asibu
Production Worker at Express Employment ProfessionalsProduction Worker at Express Employment Professionals
Lily MeltonLily Melton
Recruiting specialist at Express Employment ProfessionalsRecruiting specialist at Express Employment Professionals
JOEL RAMSEYERJOEL RAMSEYER
Business Relationship Manager at Express Employment ProfessionalsBusiness Relationship Manager at Express Employment Professionals
Dakota HalesDakota Hales
Volunteer at Communities in Schools Cape FearVolunteer at Communities in Schools Cape Fear