Sham Naik
Estes Park,CO
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
38
38
years of professional experience
Work History
ASSO. DIRECTOR OPERATIONS & FOOD & BEVERAGE DIRECTOR
LA VIDA LLINA ALBUQUERQUE
Albuquerque, NM
01.2022 - Current
- Responsible for excelling of Operations, Marketing, Activities, Service Standards and Procedures; Controlling Costs, emphasis on high-end quality and service. 350 units 396 residents of La Vieda Llena property by PRS Retirement Org.
- Developed and implemented operational policies to improve service delivery efficiency.
- Analyzed program effectiveness, driving data-informed decisions for continuous improvement.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Improved team morale and productivity by implementing comprehensive professional development program.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Analyzed customer feedback to implement quality improvements in service delivery.
- Developed a strong team of food service professionals, selecting top talent through comprehensive recruitment initiatives.
MANAGING PARTNER & F&B Director
Bistro Concepts LLC
01.2012 - 01.2022
- B2B ABQ Garden BREWERY-Restaurant and high end Bistros $8.3 million in sales.
- B2B Bistronomy, LOBO BEAST 101, B2B BARRIO
- Evaluated market trends to identify new business opportunities and develop targeted growth strategies accordingly.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Built strong networks with key stakeholders both internally and externally to support business growth objectives.
- Fostered culture of continuous improvement, leading by example and encouraging team innovation, which markedly increased productivity and employee satisfaction.
- Developed and executed strategic business plans, aligning company goals with actionable steps for growth and sustainability.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Monitored key business risks and established risk management procedures.
- Developed successful promotions and events to drive sales and create memorable guest experiences.
- Increased overall revenue by developing and executing strategic marketing plans for F&B outlets.
- Managed food and beverage budgets, optimizing costs while maintaining exceptional quality standards.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
DIRECTOR OF OPERATIONS-RESTAURANTS, OUTLETS F&B
HILTON BUFFALO THUNDER RESORT SANTA FE
Santa Fe, NM
01.2010 - 01.2012
MANAGING PARTNER
JINJA BISTROS
01.2006 - 01.2010
- Responsible for monitoring of Service Standards and Procedures; Controlling Costs, emphasis on Food, Liquor and Labor, Sales Building; and Ensuring the Fulfillment of Guest Expectations. Marketing campaigns with results.
- Taking everything to the next level! With a great communication skill, an enthusiastic attitude, and be a self-starter demonstrated a take-charge mentality. With consistency of menu, service and staff development as well local marketing and active role in community, increased sales of $138,000 for NIBTI of $360,000 on $2.8 million sales.
- SANTA FE, ALBUQUERQUE, WEST PALM BEACH & PENCICOLA FL
- Developed and implemented strategic business plans to enhance operational efficiency and profitability.
- Led cross-functional teams to optimize service delivery and customer satisfaction initiatives.
- Analyzed market trends to identify growth opportunities, guiding menu development and promotional strategies.
- Oversaw budgeting processes, ensuring resource allocation aligned with organizational goals and objectives.
- Established and implemented business procedures and process improvements.
- Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Developed comprehensive business plans that led to significant revenue growth and expansion opportunities.
- Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
- Cultivated a culture of continuous improvement by encouraging staff development through training programs and workshops.
- Drove company's expansion into new markets by meticulously researching and identifying lucrative opportunities, leading to substantial revenue growth.
DIRECTOR OF OPERATIONS, MANAGING PARTNER
Larimer Management Co.
01.1999 - 01.2006
- Responsible for management of the upscale restaurants, night club, country clubs and resorts sales marketing, catering, banquets on daily basis including, staffing and training of all managers and hourly staff, menu selection, cost control, service standards, operational procedures and policies, guest relations, sanitation, environment control, cash handling and staff motivation. With solid sales experience aggressively marketed in non-traditional areas to capture consumer & corporate clients. Total F&B sales 16.9million operating profit increased by 12.6 %.
DIRECTOR OF OPERATIONS FOOD & BEVERAGE
BOURBON STREET BISTROS
01.1996 - 01.1999
- Led the start-up of a contemporary upscale bistro/catering and banquets venture in Northern Colorado, assuming daily operations and marketing after the initial launch.
- Developed a sound business plan to secure investors, & then directed & managed every day operation to assure optimum performance & continual improvements in the five key result areas (guest service, employees, sales/Marketing, property appearance & profit financial control) to yield an on-target 7.4% return. Investment;
- Directed all aspects of the start-up. Researched & selected location, layout, designed, negotiated leases, procured equipment, recruited, hired & trained the staff for critically acclaimed service.
- Larimer Management Co.
VP SALES & MARKETING
Pharmaceutical Consulting AssO
, CO
01.1992 - 01.1996
- Successfully tested management skills in a different industry, increasing sales $13.9 million and net profit 4.7% while reducing operating cost 3.4%. Developed marketing plans and sales strategy that ensured attainment of company sales goals and profitability; Prepared action plans for individuals as well as by team for effective search of sales leads and prospects; Initiated and coordinated development of action plans to penetrate new markets; directed compliance with FDA regulations. Established and set up vendors for new markets. Consistently managed many tasks in sales.
- CO
GENERAL MANAGER/ FOOD & BEVERAGE DIRECTOR
VAIL CASCADE RESORT
Vail, CO
01.1990 - 01.1992
- Managed 289 rooms, (72% occupancy) AAA four-star food and beverage, high end upscale restaurant, very high volume Banquet, Catering and Conference Service operations for Vail Institute’s Vail Valley Music Fest, Ford Amphitheatre and St. John’s in Vail, Colorado, with sister property, responsibility was $12.7 million in F&B sales.
- Developed and implemented a training program for managers & employees to improve productivity.
- Monitored guest critical surveys to develop service standards to identify trends and opportunities;
- Successfully carried conventions, lodging & community events; (Vail Opera, Shakespearean fest, Vail Ballet)
- Maintained high food quality standard with special attention to preparation, presentation, production and merchandizing.
- Promoted fantastic beverage program with emphasis on Colorado wines;
- Prepared budgets, monthly forecasts for needs, expenses, monthly profit and loss statements to establish pricing, selling strategy, and developing selling parameters;
- Involvement in establishing standards for personnel administrations and performance, advertising, publicity and type of patronage to be solicited. Awarded Innovative Ideas & Best Guest Satisfaction award twice in row.
- Responsible for firm forecasting cost control, quality standards, guest satisfaction, maintenance and security.
- Over saw 40,000 sq feet of meeting space with room set up for meetings, conventions, social functions and decorated accordingly the themes of the events while providing very high level of quality service.
- CO
FOOD & BEVERAGE DIRECTOR
Marriott
01.1988 - 01.1990
- Managed retail cafeterias, snack bars, concessions and catering services for Regis, School of Mines and Arapahoe Community College in Denver, Colorado, with total sales of $ 7.3 million.
- Ran very efficiently and professionally Food and Dining services (Trained staff to Expedited the standard and delivery of services to ensure optimal customer satisfaction and product quality;)
- Directed all aspects of conferences, special events, catering and fundraisers for up to 500 attendees, from preparation of budgets through menu selection and work schedules to events-day management;
- Responsible for future business predication, marketing, selling catering and banquet services.
- Worked closely with Executive Chefs to control purchases, expenses, review cost, pricing and trends.
SERVICE MANAGER
Pizza Hut Corporation
- Trained aggressively, to exceed operating goals by developing new standards for delivery and carryout combination stores. Established a local in-house marketing function, designed store layouts, negotiated and facilitated new kiosk ideas.
BANQUET / HOUSE MAITRE D’
Denver Petroleum & Green Gables Country Club
- Maximized kitchen productivity and staff performance while managing the delivery of catering and banquet service for high-volume upscale establishments. Cultured and polished working standards. Successfully marketed services to businesses of all sizes, securing contracts with several new companies.
KITCHEN MANAGER
JOSE OSHE, DUCK WATERS
- Executed consistent, high quality menu items by being hands on and working side by side with the kitchen staff.
PLANNER AND ARCHITECT
Marvin Hatami & Associates
- Directed and guided commercial and residential construction projects on time and within budget. Negotiated bids with contractors; designed and prepared construction documents; prepared analytical reports; challenged planning studies.
Skills
- Strategic planning
- People management
- Organizational development
- Budget management
- Contract and vendor management
- Partnerships and alliances
- Talent acquisition
- Decision-making
- Creativity and innovation
- Goal setting
Timeline
ASSO. DIRECTOR OPERATIONS & FOOD & BEVERAGE DIRECTOR
LA VIDA LLINA ALBUQUERQUE
01.2022 - Current
MANAGING PARTNER & F&B Director
Bistro Concepts LLC
01.2012 - 01.2022
DIRECTOR OF OPERATIONS-RESTAURANTS, OUTLETS F&B
HILTON BUFFALO THUNDER RESORT SANTA FE
01.2010 - 01.2012
MANAGING PARTNER
JINJA BISTROS
01.2006 - 01.2010
DIRECTOR OF OPERATIONS, MANAGING PARTNER
Larimer Management Co.
01.1999 - 01.2006
DIRECTOR OF OPERATIONS FOOD & BEVERAGE
BOURBON STREET BISTROS
01.1996 - 01.1999
VP SALES & MARKETING
Pharmaceutical Consulting AssO
01.1992 - 01.1996
GENERAL MANAGER/ FOOD & BEVERAGE DIRECTOR
VAIL CASCADE RESORT
01.1990 - 01.1992
FOOD & BEVERAGE DIRECTOR
Marriott
01.1988 - 01.1990
SERVICE MANAGER
Pizza Hut Corporation
BANQUET / HOUSE MAITRE D’
Denver Petroleum & Green Gables Country Club
KITCHEN MANAGER
JOSE OSHE, DUCK WATERS
PLANNER AND ARCHITECT
Marvin Hatami & Associates