Shama Daniel Lopez
Nixa,USA
Summary
Bilingual highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Insurance professional prepared to drive success in role. Skilled in risk assessment, policy management, and customer relations. Strong focus on team collaboration and results. Adaptable, reliable, and adept at navigating changing needs. Ready to leverage communication and analytical skills to make significant contributions.
Experienced with developing comprehensive insurance policies to fit diverse client needs. Utilizes effective communication to build strong client relationships and ensure satisfaction. Track record of employing risk assessment to deliver optimal insurance solutions.
Professional insurance expert prepared for role that demands high standards and results. Bringing valuable experience in creating tailored insurance plans and fostering client trust. Known for strong team collaboration, adaptability, and commitment to achieving goals. Skilled in policy evaluation, risk management, and client communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Producer
American Income Life Insurance Company
04.2025 - Current
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Adhered to all regulations for insurance sales.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
- Conducted regular follow-ups with existing clients to review coverage needs and suggest appropriate adjustments.
- Worked in high-volume, competitive sales environment.
- Met with customers to provide information about available products and policies.
- Identified and solicited sales prospects in agency databases.
- Analyzed customer needs to provide customized insurance solutions.
- Calculated premiums and established payment methods for sales.
- Educated clients on insurance policies and procedures.
- Designed presentations and marketing materials to promote insurance products.
Crew Member
Extreme Exteriors
08.2024 - 04.2025
- Translated instructions for other crew members on daily basis.
- Used hand drill and saw machine to cut required measurements of materials.
- Followed verbal and written instructions from supervisors.
- Collaborated with other crew members to complete tasks in an effective manner; worked both independently and as part of a team.
- Worked collaboratively with teams of other construction workers.
- Maintained a clean job site by removing debris, cleaning up spills, and adhering to safety regulations on a daily basis.
- Demonstrated strong problem-solving abilities when facing challenges or unexpected changes during construction projects.
- Ensured all installations and repairs were completed in a timely and efficient manner.
- Thoroughly complied with safety protocols and procedures related to work.
- Applied caulking compounds by hand and with caulking gun to seal crevices.
- Repaired existing structures including roof repairs, replacements and waterproofing treatments.
- Provided customer service by answering questions regarding the progress of construction projects; communicated project updates regularly to clients.
Construction Foreman
Nixa Seamless Gutters and Roofing
07.2024 - 08.2024
- Identified potential problems that could arise during the course of a project and took corrective action when necessary.
- Inspected completed work to ensure conformance with contract specifications and safety standards.
- Ordered tools, supplies and equipment needed for completion of projects within budget constraints.
- Coordinated activities in order to meet project deadlines while maintaining quality standards.
- Ensured effective communication between all parties involved in a project to avoid delays or misunderstandings.
- Monitored daily operations at job sites including adherence to company policies and procedures.
- Trained new hires in safe operation of equipment and tools as well as general safety protocols.
- Developed and implemented safety protocols for construction sites to ensure compliance with OSHA regulations.
- Maintained accurate records of materials used, labor costs and progress reports for each job site.
Construction Framer
Bonilla construction
10.2023 - 05.2024
- Utilized advanced carpentry techniques such as stair building or window installation when required.
- Provided support to carpenters when needed by using power tools to cut wood pieces accurately.
- Utilized problem solving skills to troubleshoot issues related to structural integrity or design flaws within framed structures.
- Transported heavy loads of supplies between job sites in a safe manner utilizing appropriate lifting methods.
- Maintained accurate records of daily activities including measurements taken and materials used during each project.
- Constructed and installed wall frames, roof trusses, floor joists, and other structural components for residential homes according to blueprints and specifications.
- Assisted in loading and unloading trucks with various types of building material for use onsite.
- Exercised extreme attention to detail while measuring lumber precisely prior to cutting it down.
- Worked safely on a variety of job sites while following all safety regulations and company policies.
- Organized work area efficiently ensuring that all necessary tools were readily available at all times.
- Collaborated with supervisors to discuss progress reports regarding any delays or additional materials needed for completion of jobs.
- Communicated effectively with co-workers throughout each project from start to finish.
- Demonstrated strong knowledge of construction materials and tools such as hammers, saws, levels, drills, nail guns, and ladders.
- Adapted quickly to changing conditions in order to complete projects on time without compromising quality.
- Followed detailed instructions from architects or engineers while constructing complex structures.
- Prepared and cleaned construction sites by removing debris.
- Installed horizontal and vertical metal or studs for attachment of wallboard on interior walls.
- Mentored junior team members, providing guidance on proper techniques and safety.
Siding Installer
Nixa Seamless Gutters and Roofing
02.2023 - 10.2023
- Efficiently worked with ladders up to 30 feet high for installation of upper level sidings.
- Experienced in measuring, cutting and fitting vinyl siding for new construction as well as replacement applications.
- Maintained good communication with clients throughout entire project duration by providing updates and addressing any concerns promptly.
- Developed a strong knowledge of siding materials, tools and techniques to complete projects safely and efficiently.
- Proficient in the use of power saws, drills, hammers and other hand tools for cutting and fastening siding components.
- Successfully completed numerous projects with attention to detail while adhering to industry standards.
- Familiarity with basic carpentry skills including framing and roofing repairs necessary for successful completion of various projects.
- Performed site clean-up after each job was completed; disposing waste materials responsibly.
- Skilled in properly installing flashing around windows, doors and corners according to manufacturer's instructions.
- Capable of reading blueprints and following verbal instructions from contractors or supervisors.
- Knowledgeable in selecting compatible accessories such as j-channels, corner posts, window trims and door trims.
- Demonstrated expertise in installing siding, soffits and trim on residential homes.
- Demonstrated ability to operate forklifts and aerial lifts safely when needed during installation process.
- Displayed excellent problem solving abilities when dealing with challenging situations on-site.
- Competent in utilizing appropriate sealants and adhesives for proper bonding of sidings and trimming components.
- Accurately assessed job sites prior to commencing work to ensure safe working conditions and determine scope of job requirements.
- Utilized protective gear such as eye goggles, ear plugs and dust masks while performing tasks related to siding installation activities.
- Applied weather-stripping to reduce energy loss.
- Read plans, instructions, and specifications to determine work activities.
- Unloaded and identified building materials, machinery, and tools, distributing to appropriate locations according to project plans and specifications.
- Used picks, shovels, pneumatic tampers, and rakes to clear and smooth ground.
- Operated jackhammers and drills to break up concrete and pavement.
- Measured, marked, and recorded distances across or between points.
- Prepared construction sites to eliminate possible hazards.
- Dug ditches and trenches, backfilled excavations, and compacted and leveled earth to grade specifications.
- Provided assistance to craft workers, such as carpenters, plasterers and masons.
- Mopped, brushed and spread paints, cleaning solutions and compounds over surfaces to clean and provide protection.
Painting Contractor
Eagle paint experts
05.2022 - 02.2023
- Able to safely operate power tools such as saws, drills when required by the task at hand.
- Capable of identifying potential risks associated with a job site such as uneven surfaces or hazardous conditions which could lead to accidents during painting activities.
- Competent in managing the inventory of supplies such as brushes, rollers, tape required for a job.
- Adept at estimating costs of materials needed for a job and providing accurate quotes to clients.
- Skilled in removing old layers of paint from walls or other surfaces before repainting them.
- Proficiency in communicating effectively with customers regarding their requirements and expectations.
- Proven ability to repair holes or cracks on the wall prior to painting them using appropriate compounds and techniques like sanding or spackling.
- Highly skilled at coordinating with subcontractors like electricians or plumbers when necessary during a project.
- Able to work independently as well as collaboratively with colleagues while meeting tight deadlines.
- Experienced in using ladders, scaffolding, spray guns, rollers, brushes, and other tools for painting.
- Accustomed to cleaning up the workspace after completion of each project ensuring no debris is left behind.
- Knowledgeable in selecting high-quality paint products suitable for different surfaces.
- Demonstrated expertise in surface preparation, mixing paints, and applying coats to interior and exterior surfaces.
- Applied coats of paint and varnish using brushes, spray guns, and roller.
- Inspected surfaces for imperfections and repaired accordingly.
- Removed old paint and wallpaper to aid in surface preparation.
- Sprayed prepared surfaces with primers and decorative or finish coatings.
- Filled cracks, holes and joints with appropriate product.
- Used caulking and sealants to fill gaps and cracks.
- Worked with pollutants, solvents and cleaners, adhering to safety protocols.
- Disassembled, cleaned and reassembled sprayers and power equipment.
- Mixed and matched colors for desired results.
- Erected scaffolding or set up ladders and safety equipment to perform tasks above ground level.
- Used sandpaper, scrapers, brushes, steel wool, and sand machines.
- Covered surfaces with drop cloths or masking tape and paper to protect surfaces during painting.
- Received instructions from supervisors and homeowners to determine work requirements.
- Removed fixtures such as pictures, door knobs, lamps, and electric switch covered prior to painting.
- Removed old finishes by stripping, sanding, wire brushing, burning, and using water, and abrasive blasting.
- Filled cracks, holes and joints with caulk, putty, plaster and other fillers, using caulking guns, and putty knives.
- Erected scaffolding and swing gates, and set up ladders, to work above ground level.
- Stained, varnished, enameled and applied other finishes to equipment, buildings, bridges, and other structures, using brushes, spray guns, and rollers.
- Calculated amounts of required materials and estimate costs, based on surface measurements and work orders.
- Cut stencils and brushed or sprayed lettering or decorations on surfaces.
Senior Logistics Coordinator
AOK Freight
04.2021 - 04.2021
- Monitored shipment progress using automated systems such as tracking software or GPS technology.
- Coordinated transportation services including scheduling pick-ups and deliveries, tracking shipments, negotiating rates, and ensuring on-time delivery of goods.
- Managed inventory levels by monitoring stock levels, replenishing as necessary, and keeping accurate records.
- Initiated continuous improvement projects designed to reduce delivery errors and improve customer satisfaction ratings.
- Utilized data analysis techniques to develop solutions for improving operational performance metrics such as on-time delivery rate, fill rate and lead time reduction goals.
- Managed daily operations including loading, unloading shipments, scheduling deliveries, pickups, verifying accuracy of orders prior to dispatch.
- Analyzed data to identify areas for process optimization and improved efficiency in supply chain management processes.
- Negotiated contracts with 3rd party logistics providers in order to maximize value from external partnerships.
- Enforced and maintained safety and quality standard operating procedures.
- Prepared and maintained comprehensive reports for tracking and monitoring shipments.
- Investigated shortages, overages and damages of shipments to distribution centers.
- Maintained accurate files for purchase orders.
- Stayed informed of logistics technology advances and apply appropriate technology to improve logistics processes.
Diamond Sales Associate
Diamond's International
07.2019 - 10.2020
- Analyzed consumer trends and buying habits through surveys and feedback forms distributed among customers after purchases were made.
- Assisted customers in selecting appropriate diamond pieces based on their individual preferences and budgets.
- Tracked monthly performance metrics such as total revenue generated from diamond sales versus targets set by management.
- Adhered to company policies regarding security protocols for handling diamonds and other valuable items.
- Created visual displays that effectively promoted featured products to increase sales volume.
- Gained knowledge of diamond quality characteristics such as color, clarity, cut, weight, and certification.
- Utilized effective problem-solving strategies to resolve customer complaints and inquiries in a timely manner.
- Performed daily cash register operations accurately and efficiently while balancing receipts at the end of each shift.
- Maintained accurate records of inventory levels, pricing structures, and customer data.
- Maintained high standards of cleanliness and organization within the store environment.
- Managed returns and exchanges according to established procedures while ensuring all paperwork was completed correctly.
- Built relationships with customers by providing excellent customer service through personalized attention and follow-up communications.
- Provided detailed product information while maintaining an up-to-date knowledge base of new products.
- Conducted competitive analysis research to ensure competitive pricing structure for diamonds offered in the store.
- Developed strong customer service and communication skills through direct interaction with customers in a retail setting.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Greeted customers and ascertained what each customer wanted and needed.
- Answered questions regarding store and merchandise.
- Arranged and display merchandise to promote sales.
- Cleaned shelves, counters, and tables.
- Inventoried stock and requisitioned new inventory.
Logistics Broker
Aok freight
04.2018 - 04.2019
- Investigated discrepancies in billing or payment disputes between shippers and receivers and carriers.
- Performed quality assurance checks on all shipments prior to dispatch from warehouses.
- Maintained an organized database of customer orders and carrier information.
- Coordinated pick up and delivery schedules between customers and carriers.
- Developed and implemented improved processes to increase efficiency of logistics operations.
- Communicated effectively with customers, vendors, and other stakeholders throughout the supply chain process.
- Negotiated freight rates with multiple carriers to ensure the best value for customers.
- Tracked shipments using GPS technology to monitor transit times and locations.
- Worked closely with warehouse personnel to ensure accurate loading and unloading of cargo onto trucks.
- Generated accurate invoices based on negotiated pricing agreements with carriers.
- Managed inventory levels by accurately forecasting demand for products.
- Ensured compliance with applicable federal regulations regarding transportation of cargo across borders.
- Monitored shipment progress to ensure on-time delivery of goods according to customer requirements.
- Collaborated with internal teams on special projects as needed for strategic planning initiatives.
- Developed comprehensive reports detailing performance metrics such as cost savings, accuracy, timeliness.
- Established strong relationships with carriers to facilitate prompt delivery of goods.
- Identified cost savings opportunities through route optimization techniques.
- Provided timely updates on shipment status and other logistical details to internal teams.
- Utilized problem-solving skills to resolve issues related to shipments or deliveries quickly and efficiently.
- Researched new technologies that could improve operational efficiencies within the logistics department.
- Requested or compiled necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.
- Maintained relationships with customs brokers in other ports to expedite clearing of cargo.
- Cleared goods through customs and to destinations for clients.
- Classified goods according to tariff coding system.
Education
High School Diploma -
La Ceiba Bilingual Institute
06.2017
Insurance Producer For Life, Accident And Health - Insurance
Pearson Vue
Springfield, MO06-2025
Skills
- Salesmanship
- Sales Experience
- Customer Service
- Multitasking and organization
- Problem-solving
- Time management
- Customer engagement
- Clear communication/ Translating
- Taking and giving orders
- Self-discipline
- Heavy lifting
- Integrity and honesty
- Attention to detail
- Task prioritization
- Leadership qualities
- Basic math
- Interactive communication skills
- Safety
- Inventory restocking
- Verbal and written communication
- Crew leadership
- Complex Problem-solving
- Equipment maintenance
- Initiative and Self-motivation
- Performance improvement
- Valid Driver’s license
- Assertiveness
- Product promotion
- Willingness to learn
- Safe vehicle operation
- Forklift operation
- Workplace safety
- Reliability and punctuality
- Product knowledge
- Multitasking Abilities
- Adaptability and flexibility
- Team player
- Relationship building
- Policy analysis
- Sales expertise
- Sales proficiency
- Underwriting principles
- Claims handling
- Insurance products
- Licensed in [state]
- Policy writing
- Licensed insurance agent
- Quotes and sales
- Customer follow-up
- Client needs analysis
- Policy renewals
- Leads prospecting
- Email marketing
- Cold calling
- Upselling
Certification
OSHA License
License Insurance Producer
LANGUAGES
Spanish Native
English Bilingual La Ceiba Bilingual Institute
Timeline
Insurance Producer
American Income Life Insurance Company
04.2025 - Current
Crew Member
Extreme Exteriors
08.2024 - 04.2025
Construction Foreman
Nixa Seamless Gutters and Roofing
07.2024 - 08.2024
Construction Framer
Bonilla construction
10.2023 - 05.2024
Siding Installer
Nixa Seamless Gutters and Roofing
02.2023 - 10.2023
Painting Contractor
Eagle paint experts
05.2022 - 02.2023
Senior Logistics Coordinator
AOK Freight
04.2021 - 04.2021
Diamond Sales Associate
Diamond's International
07.2019 - 10.2020
Logistics Broker
Aok freight
04.2018 - 04.2019
High School Diploma -
La Ceiba Bilingual Institute
Insurance Producer For Life, Accident And Health - Insurance
Pearson Vue