Shama Tamol
Spencer
Summary
Dynamic professional with a proven track record at Pet Paradise Resort, excelling in project coordination and team oversight. Skilled in enhancing operational efficiency and fostering strong relationships, I implemented communication strategies that improved team collaboration. Adept at multitasking, I prioritize safety and quality in all endeavors, ensuring exceptional service delivery.
Overview
20
20
years of professional experience
Work History
Play Time Coordinator
Pet Paradise Resort
03.2024 - 06.2025
- Provided safe environment for busy and friendly resort facility
- High emphasis on pet and employee safety during outdoor play
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
Front Area Manager
ABC
02.2021 - 01.2023
- Led operational efficiency initiatives to optimize workflow across multiple locations.
- Trained and mentored team members to enhance performance and productivity.
- Implemented process improvements that reduced operational delays and increased service quality.
- Analyzed performance metrics to identify trends and develop strategic action plans.
- Coordinated inventory management systems to ensure accurate stock levels and reduce waste.
Vet Tech/Animal Caretaker
Jacksonville Humane Society
08.2017 - 02.2019
- Administered vaccinations and medications in accordance with veterinary protocols.
- Assisted in surgical procedures, ensuring sterile environments and efficient workflow.
- Conducted diagnostic tests and analyzed results to support veterinary assessments.
- Educated pet owners on preventative care and proper animal husbandry practices.
- Managed patient records using veterinary management software for accurate tracking.
- Trained new staff on clinic procedures and best practices for patient care.
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
- Contributed to team collaboration through effective communication and cooperation with colleagues.
- Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
- Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
- Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
Owner/Operator Pilot Car Company
Self/ Hunter Pilot Cars
09.2005 - 12.2016
- As a sole proprietor business owner, assisted with the safe transport of wind energy products across the United States. Focus was on safety and maintaining a competitive reputation in the industry
- Duties included route surveys, route planning, safety of fellow workers during loading and unloading freight. Also the safety of the traveling public and abiding by state laws.
- Managed day-to-day business operations.
- OSHA certified, with complete background check through Homeland Security (TWIC)
New Patient Coordinator
Mountain View Dental
02.2014 - 01.2016
- Coordinated new patient intake processes, ensuring efficient data collection and appointment scheduling.
- Facilitated communication between patients and healthcare providers, enhancing overall patient experience.
- Managed electronic health record systems to maintain accurate patient information and streamline workflows.
- Developed training materials for staff to improve onboarding processes for new hires.
Education
Certificate /Personal Training - Fitness And Nutrition
Harcourt
Connecticut01-2000
General
Santa Fe Community School
Las Cruces, NM01-1991
Skills
- Multitasking and organization
- Decision-making
- Customer service
- Relationship building
- Project coordination
- Operations management
- Team oversight
Affiliations
- Best Friends Animal Society, ASPCA, St. Jude Children's Hospital
Timeline
Play Time Coordinator
Pet Paradise Resort
03.2024 - 06.2025
Front Area Manager
ABC
02.2021 - 01.2023
Vet Tech/Animal Caretaker
Jacksonville Humane Society
08.2017 - 02.2019
New Patient Coordinator
Mountain View Dental
02.2014 - 01.2016
Owner/Operator Pilot Car Company
Self/ Hunter Pilot Cars
09.2005 - 12.2016
Certificate /Personal Training - Fitness And Nutrition
Harcourt
General
Santa Fe Community School
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