Shama Nesthant
Kansas City,MO
Summary
Store Manager with extensive experience in driving sales growth and managing daily operations, demonstrated by a 12% sales increase through strategic inventory management. Skilled in mentoring at-risk youth, fostering positive behavior, and collaborating with multidisciplinary teams. Adept at supervising, recruiting, and team building, with a strong focus on achieving measurable improvements and ensuring comprehensive care.
Compassionate Youth Worker known for high productivity and efficient task completion. Possess specialized skills in behavioral management, program development, and community outreach. Excel in communication, empathy, and problem-solving to foster positive change and support among young individuals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Youth Worker
16th Circuit Court of Jackson County
Kansas City, MO
07.2023 - Current
- Guide and mentor at-risk youth, fostering positive behavior and personal growth
- Develop and implement individualized support plans, achieving measurable improvements in youth outcomes
- Collaborate with multidisciplinary teams to ensure comprehensive care and support
- Utilize conflict resolution skills to address and resolve behavioral issues effectively
- Monitor and document progress, providing detailed reports to stakeholders
Store Manager
Kansas City, MO
09.2022 - 07.2024
- Managed daily store operations, boosting sales by 12% through strategic inventory management
Driver
Kansas City, KS
02.2021 - 09.2022
- Transporting and delivering goods and items to clients or businesses in a safe, timely manner, observing and reviewing orders before and after delivery to make sure that orders are complete, charges are proper, helping with the loading and unloading of materials from the delivery vehicle
Manager/ Assistant Manager
Kansas City, KS
05.2018 - 07.2020
- Generated sales, confirmed and maintained a professional standard of guest service, provided training resources in POS, product knowledge, recruited, and hired
- Kept a quality core staff, coached and trained team to achieve maximum results, managed inventory control and met inventory goals, enforced company cash handling policies and procedures, and other loss prevention policies
Shift Lead
Macy's
Independence, MO
02.2016 - 05.2018
- Provide daily shift floor coverage and supervision for a Finish Line shop inside Macy's, assists in driving sales performance to meet The Finish Line's business objectives by maintaining individual and overall shift sales
- Assisted the District Sales Leader and Store Manager with recruiting and interviewing
- Provides exceptional customer service by consistently greeting customers, understanding their needs, recommending products, and sales execution
Assembly Worker
Kansas City, MO
09.2015 - 05.2017
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations
- Maintains inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies
- Conserves resources by using equipment and supplies as needed to accomplish job results
Dispatcher
Kansas City, MO
03.2012 - 09.2015
- Ensure workers are scheduled and dispatched, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones Source elements such as lighting, props, and accessories
- Arranged for necessary repairs to restore service and schedules
Education
High School Diploma -
Northeast High School
Kansas City, MO05.2012
Associate of Science - Physical Education
Essex County College
Newark, NJSkills
- Interviewing
- Personal Training
- Scheduling
- Sales
- Employee Orientation
- Guest Services
- Cash Handling
- Supervision
- Shift Management
- Inventory
- Training
- Team Leading
- Recruiting
- Loss Prevention
- Forklift
- Assistant Manager
- Management
- Team Building
- Organizational Development
- Customer Service
Certification
Driver's License
Personal Information
Willing To Relocate: Anywhere
Timeline
Youth Worker
16th Circuit Court of Jackson County
07.2023 - Current
Store Manager
09.2022 - 07.2024
Driver
02.2021 - 09.2022
Manager/ Assistant Manager
05.2018 - 07.2020
Shift Lead
Macy's
02.2016 - 05.2018
Assembly Worker
09.2015 - 05.2017
Dispatcher
03.2012 - 09.2015
High School Diploma -
Northeast High School
Associate of Science - Physical Education
Essex County College