Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
21
21
years of professional experience
Work History
Wound/ostomy nurse
Serena Group (now managed by Healogics as of 10/2023)
08.2016 - Current
Assess, treat, and create care plans for patients with a vast variety of wounds and ostomies
Provide education to the new ostomates and family members prior to discharge
Maintain NPWT devices
Educate staff nurses on proper wound care and pressure prevention measures.
Performed routine wound care and dressing changes on schedule.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Educated family members and caregivers on patient care instructions.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Registered Nurse
CHI clinics
08.2016 - 06.2017
Worked as a float pool RN that traveled between different clinics within CHI
Roomed patients, obtained vitals, phone triage, administered immunizations, phlebotomy, prepared and administered medication as ordered by the physician among other duties.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Educated family members and caregivers on patient care instructions.
Educated patients, families and caregivers about conditions and treatments.
Observed and assessed patients to identify concerning symptoms.
Improved patient well-being by offering advice on preventive health measures.
Built meaningful relationships with patients and families for optimal care.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Medical Assistant
CHI
08.2003 - 08.2016
Records patient vitals, room patients, administer immunizations, phlebotomy.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Education
Certified Wound care certification -
Webwoc
05.2023
BSN - undefined
Capella university
09.2020
ADN - undefined
ITT tech
06.2016
Skills
Ability to work well with others
Ability to work autonomously
Ability to receive and give feedback
Ability to create a safe work environment
Ability to communicate with physicians effectively
Patient and family advocate
Ability to adapt unpredictable work environments
Direct Patient Care
Patient Education
Activities
I have earned the blue star award twice with my current employer. The blue star award provides recognition for going above and beyond while performing your daily duties. One of the awards came from a co-worker and the other from a patient that notified the charge nurse during leadership rounding that he wanted to recognize me for a job well done with caring and expertise.
Timeline
Wound/ostomy nurse
Serena Group (now managed by Healogics as of 10/2023)
08.2016 - Current
Registered Nurse
CHI clinics
08.2016 - 06.2017
Medical Assistant
CHI
08.2003 - 08.2016
Certified Wound care certification -
Webwoc
BSN - undefined
Capella university
ADN - undefined
ITT tech
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