SHAMAELLE LARTIGUE
Lake Worth,Florida
Summary
My name is Shamaelle Lartigue. I am a 20-year-old student at Palm Beach State College, pursuing a degree in Dental Hygiene. I have a passion for helping people and making people happy. My steadfast spirit allows me to push past obstacles and achieve more than I thought I ever could. I take each day for what it is and always try to put my best foot forward. Through education and experience, I hope to continue progressing toward becoming a Dental Hygienist.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Caridad Center
07.2023 - Current
- Handled payment processing and provided customers with receipts and proper bills and change.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Explained policies and procedures to visitors.
- Completed basic bookkeeping and document filing.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Input customer data into reservation systems and updated to reflect room changes.
- Scheduled appointments and maintained and updated appointment calendars.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Collated, bound and stored computer-generated reports.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Collaborated with medical scientists to prepare reports, articles or conference presentations.
Event Assistant
Elegant Events
Lake Worth, FL
09.2020 - Current
- Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations.
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Give guests first-rate service and support and worked to resolve concerns to mutual satisfaction.
- Monitored, maintained or secured inventory to reduce loss.
- Unloaded equipment from trucks to assist in setting up venue for events.
- Set up and tore down equipment for large scale events, conferences and graduations.
- Provided information about facilities, entertainment options and rules and regulations.
- Recorded details of attendance or sales activities.
- Set up and packed up event equipment, leaving area clean and tidy.
Orthodontic & Pediatric Dental Assistant
Meier & Benitez Orthodoctic
Wellington, FL
05.2023 - 07.2023
- Thoroughly studied patients' x-rays to help determine best treatments for dental ailments and conditions.
- Documented dental care services by charting in patient records.
- Established clean, sterile and welcoming environment for patients.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Kept track of treatment information in patient records.
- Updated patient records with new data and treatment information.
- Documented patient records during procedures and added notes taken to treatment chart.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Exposed dental diagnostic x-rays.
- Gathered and documented patient medical and dental histories and vital signs.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Applied protective coating of fluoride to teeth during dental procedures.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Checked with participants throughout procedures to help alleviate anxiety.
Sales Associate
Ross Dress For Less
Lake Worth, Florida
06.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Processed product returns and assisted customers with other selections
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Prepared large cash deposits with zero discrepancies
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Loaded and unloaded merchandise using ladder and pallet jack.
Pizza Maker
Marcos's Pizza
Greenacres City, FL
08.2020 - 07.2021
- Built pizzas using proper amount of dough and quantities of toppings according to specifications.Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.Maintained consistent quality and high accuracy when preparing identical dishes every day.Answered guest questions, delivering most accurate and updated information available.Kept stations stocked and ready for use to maximize productivity.Communicated with customer to provide menu offering details and assist with decision- making.Prepared food items such as deli and hot sandwiches to meet customer specifications.Organized food preparation stations and replenished supplies regularly
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage
- Monitored and maintained clean working areas and cooking surfaces.
Education
Associate of Arts - Dental Hygiene
Palm Beach State College
02.2023
High School Diploma -
Park Vista Community High School
Skills
- Active listening
- Team building
- Multitasking
- Flexible
- Organizational skills
- Customer Needs Assessment
- Retail Loss Prevention
- Email and telephone decorum
- Event planning
- Written and oral communication skills
- Outgoing personality
- Customer- and service-oriented
- Team collaboration
- Fluent in English, Spanish,French, and Haitian Creole
- Proficient in Excel, Google docs, Athena, Eaglesoft and Microsoft word
- Medical terminology
- Patient scheduling
Languages
English
Full Professional
French
Professional
Spanish
Professional
Haitian Creole
Native/ Bilingual
Timeline
Front Desk Receptionist
Caridad Center
07.2023 - Current
Orthodontic & Pediatric Dental Assistant
Meier & Benitez Orthodoctic
05.2023 - 07.2023
Sales Associate
Ross Dress For Less
06.2021 - 08.2022
Event Assistant
Elegant Events
09.2020 - Current
Pizza Maker
Marcos's Pizza
08.2020 - 07.2021
Associate of Arts - Dental Hygiene
Palm Beach State College
High School Diploma -
Park Vista Community High School
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