SHAMAI GORDON

Process optimization & workflow management (reducing inefficiencies).
Resource allocation & inventory control (managing supplies & personnel).
Risk management & compliance (ensuring safety & operational standards).
Leadership & team training (developing and guiding staff).
Technology integration (using CRM, POS, and automation tools).

• Overseeing project budgets, controlling costs, and ensuring resource allocation aligns with project needs.
• Assemble and lead a cross-functional team.
• Serve as the primary point of contact for stakeholders (clients, upper management, and vendors).
• Developing project timelines, budgets, and milestones.
• Conducting risk assessments and planning mitigation strategies.
• Oversee the day-to-day execution of the project.
• Monitor progress against project goals, and adjust plans to address delays, obstacles, or changes.

• Provided logistical support, including inventory management, order fulfillment, and quality control.
• Handled customer service inquiries and ensured smooth resolution of client concerns.
• Coordinated project planning and resource allocation to maintain operational efficiency.
• Fostered customer retention by cultivating long-term rapport based on prompt and courteous service.
• Prepared and maintained accurate shipping documentation, including bills of lading and invoices.