Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shamaica McNeill

Kansas City,MO

Summary

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Diligent Surgical Technology knowledgeable in surgical procedures and operating room protocols. Proven success in assisting surgeons during operations and maintaining sterile environment. Demonstrated expertise in instrument sterilization and patient care.

Professional with proven track record in surgical environments, adept at facilitating successful operations and ensuring patient safety. Skilled in sterilization techniques, instrument handling, and maintaining aseptic conditions. Strong focus on teamwork and adapting to dynamic surgical needs. Known for reliability and commitment to excellence in patient care.

Surgical professional with solid background in supporting complex surgical procedures and ensuring operational efficiency. Known for collaborative teamwork and achieving optimal outcomes in high-pressure environments. Reliable and adaptable with strong skills in sterile techniques and patient interaction.

Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon DSP
02.2021 - Current
  • Delivered packages efficiently within designated routes, ensuring on-time arrivals and customer satisfaction.
  • Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance and operational readiness.
  • Communicated effectively with dispatch to report issues or delays, enhancing overall delivery efficiency.
  • Navigated various delivery routes using GPS technology, optimizing travel time and fuel efficiency.
  • Assisted in training new drivers on company policies and best practices for safe driving and package handling.
  • Monitored inventory levels of delivery supplies, ensuring availability for seamless operations during peak periods.
  • Implemented process improvements that reduced delivery times while maintaining high accuracy in package handling.
  • Delivered packages efficiently while adhering to safety protocols and time schedules.
  • Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.

Client Relationship Consultant

US BANK
04.2022 - 03.2024
  • Cash handling
  • Providing service for loan applications
  • Processing fraud claims
  • Data Entry
  • Inbound/outbound calling
  • Creative problem solving
  • Kansas Notary
  • NMLS
  • Analyzed financial data to identify trends and inform strategic decisions.
  • Led cross-functional teams to enhance project delivery and efficiency.
  • Developed comprehensive reports to present findings to senior management.
  • Streamlined processes, resulting in improved operational workflows across departments.
  • Collaborated with clients to define project goals and deliver tailored solutions.

TSA Agent

VMD Corp
08.2021 - 04.2022
  • US Government
  • Conducted thorough security screenings to ensure compliance with federal regulations and protocols.
  • Monitored passenger behavior for potential threats, ensuring overall safety in high-traffic environments.
  • Collaborated with law enforcement and emergency response teams during security incidents to maintain safety.
  • Trained new agents on operational procedures, enhancing team efficiency and adherence to standards.
  • Implemented improved inspection techniques, reducing processing time while maintaining high accuracy rates.
  • Developed and refined training materials, contributing to consistent knowledge transfer among staff members.
  • Led daily briefings to communicate updates on policies and procedures, fostering a well-informed team environment.
  • Maintained compliance with TSA regulations, ensuring adherence to strict security protocols.
  • Evaluated security technologies and tools for potential upgrades, driving enhancements in operational effectiveness.

Customer Service Representative

CVS Health
10.2018 - 01.2022
  • Inbound calls
  • Data entry
  • Customer service
  • Sales
  • Billing
  • Taking payments
  • Changing addresses in customer accounts
  • Refill prescriptions
  • Insurance claims
  • Insurance eligibility

Logistics

Target
09.2016 - 10.2018
  • Stocking
  • Clean
  • Inventory
  • Organizing
  • Customer service

Machine Operator

Dexas International
01.2014 - 07.2016
  • Picker/Packer
  • Warehouse
  • Pallet jack
  • Machine Operator
  • Lifting and stacking boxes

Logistics

Office Max
08.2015 - 02.2016
  • Cashier
  • Stock
  • Clean
  • Inventory
  • Organizing
  • Customer Service
  • Answering Phone

Education

High School Diploma -

Needham B. Broughton High School
Raleigh, NC
06.2014

Associate’s degree - Surgical technologist certification

Concorde Career College
Kansas City, MO
04.2025

Skills

  • Assist obstetricians during C-sections, D&Cs, tubal ligations, and other OB/GYN procedures
  • Maintain sterile field and ensure surgical instruments are properly sterilized and prepared
  • Anticipate surgeon’s needs and respond quickly and accurately
  • Collaborate with labor & delivery nurses to ensure smooth transitions before and after surgery
  • Maintain OB surgical suite inventory and ensure all surgical trays are complete and ready
  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Time management skills
  • Loading and unloading
  • Safe driving
  • Clean driving record
  • GPS and route planning
  • Route management
  • Safe driving record
  • GPS navigation
  • Heavy lifting

Certification

  • Certified Surgical Technologist (CST) – National Board of Surgical Technology and Surgical Assisting (NBSTSA)
  • Basic Life Support (BLS)

Timeline

Client Relationship Consultant

US BANK
04.2022 - 03.2024

TSA Agent

VMD Corp
08.2021 - 04.2022

Delivery Driver

Amazon DSP
02.2021 - Current

Customer Service Representative

CVS Health
10.2018 - 01.2022

Logistics

Target
09.2016 - 10.2018

Logistics

Office Max
08.2015 - 02.2016

Machine Operator

Dexas International
01.2014 - 07.2016

Associate’s degree - Surgical technologist certification

Concorde Career College

High School Diploma -

Needham B. Broughton High School