Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shamain Cox

Longs,SC

Summary

Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to Number pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.

Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners.

Enthusiastic Job Title willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Industrious inventory management and planning professional offering Number-year retail background. Knowledgeable about merchandise layouts, sales promotions and customer service. Meticulous attention to detail with creative but disciplined approach to displays.

Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands.

Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.

Talented in product lifecycle monitoring and identifying areas of decline and potential growth. Skilled in forecasting product demand and comparing data to purchase requests. Expertise in Area of expertise to facilitate product sales and outperform competitors.

Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.

Industrious Stock Clerk offering Number years of experience in inventory management and retail merchandising. Safety-focused and attentive to detail with proven history of reducing warehouse hazards through proactive identification. Certified Forklift Operator.

Hardworking Inventory Specialist bringing Number years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.

Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing Number+ years of warehouse experience along with strengths in stock management and multitasking. Trained in warehouse operations procedures and experienced in supporting Industry customers.

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.

Overview

30
30
years of professional experience

Work History

Fulfillment Associate

Belk
Myrtle Beach, SC
04.2022 - 09.2022
  • Cross-trained new associates on picking and filling orders for warehouse products.
  • Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
  • Unloaded incoming trucks and properly staged inventory for processing.

shipment processing and input data into shipping systems. Received and reviewed new orders located requested merchandise and promptly initiated processing. Followed procedures at all times for personal safety

  • Operated frequency scanners to track shipment progression and input data into shipping system.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Received and reviewed new orders, located requested merchandise and promptly initiated processing.
  • Followed procedures at all times for personal and team safety.
  • Inspected physical condition of warehouse and equipment and implemented any repairs, improvements or replacements as necessary.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
  • Drove customer satisfaction by successfully completing all returns quickly.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Located needed merchandise in inventory using Type software and placed on skids for transport to shelves.
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
  • Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Safely and securely loaded items to prevent damage during transport.
  • Recorded daily activities for inventory control.
  • Picked and packed order items.
  • Picked up, delivered and returned over Number parcels daily.
  • Supervised and trained new staff in performing census.
  • Checked product levels and recommended new purchases.
  • Reduced costs $Amount by mitigating financial discrepancies and coordinating inventory requirements.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Moved and lifted heavy loads of merchandise using Type equipment.
  • Managed order availability by keeping detailed records of Type stock inventory in Software.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes Number%.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Shoe Department Associate

Shoe Department
Myrtle Beach, SC
09.2018 - 07.2022
  • Assembled promotional displays to increase brand awareness and attract customers.
  • Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.

Fulfillment get item ready to be shipped or pick up by crib service

  • Promoted Type in-store credit opportunities to work towards meeting set sales quotas.
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Measured customers' feet using Brannock device to determine proper shoe size.
  • Modeled and delivered exceptional customer experiences and built strong customer-first culture.
  • Secured new business and expanded client base through networking, suggestive footwear selling and on-floor presence.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Type and Type products.
  • Discussed Product or Service with customers, outlined restrictions and educated on policies.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Increased business sales utilizing Product or Service knowledge.
  • Processed accurate credit, debit, check and cash sales transactions for more than Number customer orders per day.
  • Wrapped, boxed and weighed bakery department products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Sales Associate

Carolina Pines
Conway , SC
09.2021 - 11.2021
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Recommended accessories and complementary purchases to boost revenue.

Supervisor

Elite Cleaning
Myrtle Beach, SC
07.2019 - 06.2021
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Interviewed, hired and trained new employees for production positions.
  • Maintained compliance with company policies, objectives and communication goals.
  • Monitored workflow to improve employee time management and increase productivity.
  • Tracked and prepared quarterly reports to present to leadership.
  • Identified individual employee's unique work styles and adapted management methods.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Worked with management team to implement proper division of responsibilities.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Set overall vision and provided team leadership.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Organized contests and established goals to optimize productivity and improve employee morale.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Coordinated employee schedules to keep pace with business needs and meet company demands.
  • Defined operational metrics to evaluate efficiency of processes and procedures.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Delegated high volumes of work to empower team, build trust and assist with professional development.
  • Streamlined operations to improve process efficiency.
  • Achieved results by working with staff to meet established targets.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.

Key Holder Supervisor

Gold Toe Brands
Myrtle Beach, SC
08.2015 - 12.2019
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Created employee schedules to align coverage with forecasted demands.
  • Opened and closed store Number days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Counted out cash drawers and balanced totals.
  • Tracked and prioritized work orders to meet daily production requirements
  • Processed cash, credit, debit and check payments.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Completed store opening and closing procedures.
  • Received and counted money.
  • Oversaw team of Number employees.
  • Rotated stock according to dates and protocols.
  • Broke down boxes and disposed of trash.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Accepted and processed customer returns.
  • Trained and mentored new employees.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Designed and built over Number displays to generate customer interest in store merchandise.
  • Monitored security areas during busy periods.
  • Used weekly financial data to analyze company growth and optimize operational strategies.
  • Provided sales feedback to management to address concerns in sales reports.
  • Opened inventory boxes and restocked shelves.
  • Directed customers to correct store locations.

Supervisor

Beach Vacations Services
Myrtle Beach, SC
03.2014 - 10.2017
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Interviewed, hired and trained new employees for production positions.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives and communication goals.
  • Tracked and prepared quarterly reports to present to leadership.
  • Identified individual employee's unique work styles and adapted management methods.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Worked with management team to implement proper division of responsibilities.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Set overall vision and provided team leadership.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Organized contests and established goals to optimize productivity and improve employee morale.

Education

Horry-Georgetown Technical College
Conway, SC

English

North Myrtle Beach High School
Little River, SC
06.1994

Skills

  • Sorting and Organizing
  • Customer Service
  • Customer Order Fulfillment
  • Loading and Unloading Vehicles
  • Stocking and Replenishing
  • Corrective Containment
  • Inventory Auditing
  • Product Signage and Labeling
  • Order Execution
  • Maintaining Clean Work Areas
  • Fulfillment Processing
  • Merchandise Inspection
  • Product Selection
  • Heavy Lifting
  • Teamwork and Collaboration
  • Critical Thinking
  • Pulling and Preparing Orders
  • Order Packing and Shipping
  • Work Prioritization
  • Shipment Preparation
  • Stockroom Maintenance
  • Order Picking Skills
  • Invoice Verification
  • Safety Regulation Adherence
  • Order Accuracy
  • Shipping and Receiving
  • Excellent Communication
  • Monthly Audits
  • Quality Assurance and Control
  • Issue Resolution
  • Demand Fulfillment
  • Cash Register Operation
  • Appointment Scheduling Software
  • Reading Comprehension
  • Team Meetings
  • Traffic Control
  • Willing to Learn
  • Hand Truck Operation
  • Team Leadership
  • Hazardous Material Disposal
  • Equipment Operation
  • Customer Preferences
  • Inventory Accuracy
  • Jam Clearing
  • Verifying Shipments
  • Project Requirements
  • Special Projects
  • Monthly Inventory
  • Team Goals
  • Complex Problem-Solving
  • Task Delegation
  • Quarterly Reviews
  • Merchandising and Display
  • Shipment Documentation
  • Account Updates
  • Reporting Requirements
  • Heavy Machinery Operation
  • Motivated Team Player
  • Loss Prevention Strategies
  • Rewards Programs
  • Organization and Categorization
  • Product Sales and Promotion
  • Inventory Management and Planning
  • Efficient Routing
  • Purchasing Orders and Requisition
  • Waste Tracking System
  • Detailed Instruction
  • Office Cleaning
  • Professional Relationships
  • International Shipments
  • Product Packaging
  • Merchandise Requisition
  • Cost Estimates
  • Bin Audits
  • POS Transactions
  • Reports and Spreadsheets Generation
  • Data Verification

Languages

English
Professional Working

Timeline

Fulfillment Associate

Belk
04.2022 - 09.2022

Sales Associate

Carolina Pines
09.2021 - 11.2021

Supervisor

Elite Cleaning
07.2019 - 06.2021

Shoe Department Associate

Shoe Department
09.2018 - 07.2022

Key Holder Supervisor

Gold Toe Brands
08.2015 - 12.2019

Supervisor

Beach Vacations Services
03.2014 - 10.2017

Horry-Georgetown Technical College

English

North Myrtle Beach High School
Shamain Cox