SHAMAL LLOYD
Steger,IL
Summary
My role at Amazon has involved monitoring daily rates, ensuring adherence to standard operating procedures, and identifying process improvements. In addition, I provide leadership and support to associates, resolve issues, assist with training new hires, and offer feedback on team performance.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Amazon.com Services LLC
09.2022 - Current
- Process guide for ICQA & Pick
- ASC (Associate Safety Committee)
- Problem solver for CAP
- Learning Ambassador for ICQA & Pick
- Quality Coach for ICQA & Pick
- GCA Coach for CAP
Education
Associates - Cyber Security
Prairie State College
Chicago Heights06-2026
Skills
- Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Quality Control/Assurance
- Training
- Customer Service
- Physical retail
- Scripting languages
- Coding languages
- Cloud Computing
- Employee training
- Effective communication
Timeline
Fulfillment Associate
Amazon.com Services LLC
09.2022 - Current
Associates - Cyber Security
Prairie State College