Shamanda Blue
Naperville,IL
Summary
Highly motivated and goal-focused individual, seeking a challenging role in HR Generalist, Account Management, Project Management, Recruitment, Talent Acquisition, Human Resources, Benefits Advisement to effectively utilize knowledge and skills honed from education and previous work experience. Known for outstanding organizational leadership skills with strong understanding of human capital management, state and federal employment laws, employee relations, compliance, psychological study, practices, and methodologies. Equipped with versatility and excellent ability to quickly learn through analytical approach and collaboration with other professionals, while applying new skills to meet set-forth goals and objectives. Supporting leaders in driving change and performance within the organization.
Effective at multitasking along with dedication to accomplish tasks while ensuring strict compliance with company policies and standards. Results-driven and highly effective leader; armed with well-defined communication, negotiation, problem-solving, and management aptitudes.
Overview
15
15
years of professional experience
Work History
Senior Recruiter
P4 Security Solutions
Downers Grove, IL
04.2023 - Current
- Develops recruiting plans, including budget projections, timelines, and methods.
- Updates, tracks, analyzes, and reports HR data to the executives regarding all aspects of hiring.
- High-volume recruiting for various positions, varying from entry to senior level.
- Solely responsible for up to 30 requisitions monthly.
- Ensured compliance with all applicable laws related to employment practices.
- Reviews and sources over one hundred and fifty resumes each day, including verifying required credentials.
- Identifies present and future hiring needs and develops job descriptions and specifications.
- Attracts suitable candidates through databases, online employment forums, social media, referrals, etc.
- Interviews candidates at various stages of the hiring process (phone screening calls, video interviews and in-person meetings).
- Assess applicants' knowledge, skills, and experience to best suit open positions.
- Onboarding and preboarding candidates include creating offer letters, background checks, I-9 verification, drug screening, and job-specific training videos.
- Demonstrates problem solving and analytical skills to ensure a highly effective recruitment process.
- Tracks recruitment KPIs, such as time to hire, source of hire, number of needs, and time to fill.
- Utilizes analytics to observe hiring and applicant trends regarding recruitment and the needs of hiring managers/clients.
- Organize and participate in hiring events, job fairs, to network with potential candidates.
Senior HR Recruiter-(Contract)
Sterigenics
Oak Brook, IL
11.2021 - 01.2023
- Managed full cycle nationwide recruitment and talent acquisition for roles aligned to multiple sections, with a focus on strong hiring manager partnership and positive candidate experience.
- Interviewed and evaluated prospective candidates for competency, character, chemistry, and culture.
- Responsible for 20-30 requisitions at a time, ranging from hourly to salary positions.
- Partnered with the HR Coordinator to ensure the pre-onboarding process is executed fully.
- Developed, implemented, and executed hiring strategies for multiple requisitions.
- Created and executed specific research, target lists, and sourcing campaigns for passive/active candidates.
- Hosted recruitment intake calls with hiring managers for designated roles.
- Tracked and documented candidate pipeline, priorities, and performance data to share with internal human resource business partners.
- Weekly conference calls with the VPs and HR business partners.
- Researched and suggested alternative recruitment methods, tools, and processes.
- Developed and placed ads for open positions (job boards, social media, employee referrals, professional networking groups, University outreach, etc.)
- Conducted candidate resume evaluation, pre-screening calls/interviews, and hiring manager submittals.
- Completed multiple hard-to-fill job requisitions in challenging locations.
- Attend career/job fairs, university information sessions, and other community events to promote employer brand.
- Negotiated offers with candidates and partnering HR, training, and hiring managers to evaluate and recommend compensation packages.
- Conducted daily research to find innovative ways to expand recruitment techniques.
- Expert with ATS (HRIS, Oracle, Bullhorn, Workday, Taleo, etc ).
- Proactively built diverse pipelines that result in the efficient and cost-effective placement of diverse talent.
- Created and extended all staff employment offers.
- Coordinated the interview process for out-of-area staff hires.
- Designed, developed, and implemented sourcing strategies to support diversity recruitment efforts and ensure talent acquisition processes are inclusive to all candidates.
- Partnered with the recruitment team and hiring manager to integrate inclusive hiring practices into our recruiting practices to meet recruitment goals.
- Identified, attracted, and sourced diverse talent using multiple recruitment outlets.
- Developed partnerships with diversity-related organizations and outreach programs.
- Tracked DEI recruitment efforts and activities, and established metrics to measure progress and outcomes.
- Assisted/produced recruitment reports, which include new hire reporting and tracking of open and closed positions.
- Created and maintained relationships with external recruiters and staffing agencies.
Recruiting Consultant
Stivers Staffing Services
Oak Brook, IL
07.2021 - 10.2021
- Specialized in full-cycle recruitment for office professionals, supply chain, and retail merchandising.
- Worked closely with hiring managers in various departments to define recruitment needs.
- Onboarded candidates, including background checks, I-9 verification, drug screening, and job-specific training videos.
- Interviewed candidates at various stages of the hiring process (phone screening calls, video interviews and in-person meetings).
- Determined applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements and assessments.
- Developed relationships with hiring managers to understand their recruitment needs and determine the best approach to fill vacancies.
- Demonstrated problem-solving and analytical skills to ensure a highly effective recruitment process.
- Tracked recruitment KPIs, such as time to hire, source of hire, number of needs, and time to fill.
- Managed all communication with candidates from the moment they apply throughout onboarding.
- Sourced candidates on job boards, applicant tracking systems, professional networks, and through referrals.
- Utilized analytics to observe hiring and applicant trends regarding recruitment and the needs of hiring managers/clients.
- Organized hiring events and participated in job fairs to network with potential candidates.
- Utilized a goal-oriented approach to meet deadlines and quarterly goals.
- Project management on various high-demand staffing projects.
- Generated new client leads to finding companies in need of staffing assistance.
Call Center Supervisor
USBank Dial-America
Oak Brook, IL
10.2020 - 06.2021
- Ensured agents understand and comply with all call center objectives, performance standards, and policies.
- Answered agent questions regarding best practices for difficult calls.
- Identified operational issues and suggested possible improvements.
- De-escalated situations involving dissatisfied customers, offering patient assistance and support.
- Managed agents to ensure large inbound and outbound calls are handled in a timely manner.
- Assisted agents in identifying needs, clarifying information, researching every issue, and providing solutions.
- Quality assurance and evaluated agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
- Worked with other supervisors and management team members to support agents and maximize customer satisfaction.
- Created and maintained a motivating and positive working environment.
- Helped formulate ideas on the committee regarding agent incentives as a form of motivation.
- Re-evaluation of KPIs and metrics to improve overall efficiency.
Territory Sales Manager/Talent Acquisition
Anderson Merchandisers
Jackson, MS
12.2009 - 09.2020
- Onboarding and talent acquisition specialist with hands-on training for new employees.
- Employee relations, including insurance benefit advisement.
- Online recruitment/sourcing for new talent to join a well-established merchandising and client services company.
- Actively searched in-person and online for new talent, and encouraged resume submittals.
- Managed, hired, and trained a dedicated sales force, which became number one in the division.
- Top sales manager for the client services division, selling in-store promotions.
- Project Management/Account management on various high-demand projects.
- Increased sales revenue by developing new business relationships/partners in my surrounding area.
- Implemented and accessed detailed action plans for sales representatives to increase development and performance.
- Analyzed and interpreted financial sales reports on a weekly basis.
- Successfully increased sales with an assigned territory through the implementation of innovative, tactical sales strategies.
- Maximized brand awareness within an assigned territory, which resulted in the fulfillment of company expectations.
- Encouraged and supported sales representatives in attaining sales quota, while closely monitoring their performance, ability, or inability to achieve sales quotas.
- Showed exemplary performance by consistently achieving and surpassing sales targets, effectively promoting company products and services to customers within assigned territory.
Education
Bachelor of Science - Psychology
Jackson State University
Jackson, MS08-2008
Skills
- WinTeamPower BI HRIS Oracle Taleo Bullhorn ATS KronosCRM ICIMS-ResearchGoogle Workspace Microsoft Office Suite Word Outlook Excel Workday PowerPoint Access Google Spreadsheets Windows OSTyping
- Conflict Resolution, Talent Acquisition, Account management, Recruitment, Time Management, Employee relations, Succession Planning, Consulting, Benefit advisement, Employment offers, Reporting and Recording Retention, Employee Exit Interviews, Policy Implementation, Training, Onboarding, Goal Setting, Employee engagement, PTO Accruals, Compliance, Knowledge of State and Federal laws among other HR functions
Recruitment Roles: HR roles, Security Officers, Field Inspectors, Dispatchers, Scheduling Coordinators, Corporate, Office Administrators, Office Professionals, HR, Technical, IT Roles, QA Managers, Engineering, Industrial, Manufacturing, Customer Service, Sales, Logistics, Supply Chain, Skilled trades, etc
Timeline
Senior Recruiter
P4 Security Solutions
04.2023 - Current
Senior HR Recruiter-(Contract)
Sterigenics
11.2021 - 01.2023
Recruiting Consultant
Stivers Staffing Services
07.2021 - 10.2021
Call Center Supervisor
USBank Dial-America
10.2020 - 06.2021
Territory Sales Manager/Talent Acquisition
Anderson Merchandisers
12.2009 - 09.2020
Bachelor of Science - Psychology
Jackson State University
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