Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamane Strader

McDonough,NY

Summary

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.

Overview

35
35
years of professional experience

Work History

Volunteer

St. Mark's Episcopal Church
05.2024 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Volunteered at church-sponsored outreach events, providing polite, friendly representation.
  • Sourced and distributed food and supplies to those in need.
  • Prepared meals for church members and guests for funerals or special events.
  • Assisted with fundraising efforts to support church programs and services, raising significant funds for various causes.
  • Assisted with organizing religious activities and services.
  • Assisted with fundraising activities.
  • Attended meetings with religious leaders.

Personal Assistant

Farr Auto Sales
09.2007 - 07.2014
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Displayed absolute discretion at handling confidential information.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Used discretion when handling confidential information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
  • Provided research assistance on various projects, leading to informed decisions based on accurate information.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Improved document management, established systematic filing system that accelerated information retrieval.
  • Facilitated project completion, coordinated with cross-functional teams to meet deadlines.
  • Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
  • Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
  • Boosted team morale, organized team-building activities that fostered positive work environment.
  • Maintained confidentiality, handled sensitive information with discretion and integrity.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Maintained entire family's schedule and organized events.
  • Facilitated transportation to and from appointments.
  • Liaised with key accounts to deliver targeted administrative household support.

Office Manager

Kodiak HVAC
09.1994 - 08.2000



  • Collaborated with other departments to address issues impacting overall operational performance, fostering positive interdepartmental relationships.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
  • Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
  • Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
  • Ensured compliance with company policies and industry regulations through regular audits and process updates.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
  • Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
  • Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
  • Coordinated office events and staff training sessions, boosting morale and enhancing skill sets across team.
  • Conducted performance evaluations and provided constructive feedback, leading to significant improvements in individual and team performance.
  • Optimized supply chain management, ensuring that office supplies were always available without excessive inventory holding costs.
  • Improved client satisfaction by developing customer feedback system and addressing concerns promptly and effectively.
  • Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.
  • Standardized document handling procedures to enhance accessibility and retrieval times for critical information.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.
  • Implemented new software for financial management, significantly reducing errors in budget reports and expense tracking.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.

Office Manager/Dispatcher Manager

Cowles Ford
06.1990 - 09.1994
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved customer satisfaction rates with timely and accurate dispatching of service calls and deliveries.
  • Enhanced dispatch efficiency by streamlining communication processes and implementing a new routing system.
  • Optimized resource allocation with strategic scheduling of staff shifts based on anticipated call volumes and workload demands.
  • Reported to management operational activities and maintained current records.
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Answered phone calls and responded to customer emails.
  • Assisted in resolving customer complaints and grievances.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

No Degree - Pre-law

Friden Alcatel Undergraduate University
Fremont

High School Diploma -

Susquehanna Valley HS
Conklin, NY
05-1979

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Community service
  • Flexible schedule
  • Computer skills
  • Relationship building
  • Special events support
  • Strong work ethic
  • Task prioritization
  • Organizational skills
  • Valid Driver's license
  • Willingness to learn
  • Teamwork
  • Community outreach

Timeline

Volunteer

St. Mark's Episcopal Church
05.2024 - Current

Personal Assistant

Farr Auto Sales
09.2007 - 07.2014

Office Manager

Kodiak HVAC
09.1994 - 08.2000

Office Manager/Dispatcher Manager

Cowles Ford
06.1990 - 09.1994

No Degree - Pre-law

Friden Alcatel Undergraduate University

High School Diploma -

Susquehanna Valley HS

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Shamane Strader