Shamane Thomas
9757 Watershed Court Jacksonville,FL
Summary
Experienced Business Office and administration professional with 10 + years of experience in overseeing wide variety of essential functions in handling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Office Assistant
First Coast Health and Rehabilitation
Jacksonville, FL
11.2022 - Current
- Sorted incoming mail and delivered to appropriate employees or departments.
- Scheduled appointments and maintained employee appointment calendar using MS Outlook.
- Operated office equipment, such as copy machine, scanner and printer.
- Organized paper filing system to maintain accurate records.
- Answered phone and routed calls to appropriate team members.
- Greeted arriving customers and announced to appropriate employees.
- Ordered office supplies for supply closet inventory.
- Counted and reconciled petty cash log to support accounting department.
- Assisted in general accounting procedures and monitored accounts receivable, accounts payable and account reconciliation.
- Completed various tasks for team members using copy machine and fax machine.
- Greeted visitors with friendly and professional demeanor and provided direction to appropriate party.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Conducted employment verification and background investigation to facilitate hiring process.
- Initialized background checks for potential new hires.
- Prepare and set up new employee orientations.
- Coordinated new employee onboarding with orientation scheduling and preparation.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Answered questions regarding salaries, benefits and other pertinent information.
- Assisted in administering employee benefit programs and worker's compensation plans.]
- Inputting Ancillaries
- Processing medicaid runs
- Balancing Petty Cash
- Pear Changes
- Accounts Receivable & Payable
Business Office Coordinator
Brookdale Avondale
Jacksonville, FL
10.2010 - 10.2022
- Interviewed, onboarded, developed and oversaw daily activities of 6 or more clerical and administrative office personnel.
- Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
- Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
- Mentored new employees and delivered constructive feedback to increase understanding of job duties.
- Performed billing, collection and reporting functions for Business office generating.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
- Worked with department managers to assess needs.
- Onboarded and trained more than 20 + new employees per year.
- Managed all human resources and labor relations activities for organization of 27 employees.
- Developed and implemented recruiting strategies.
- Maintained 100% protocol and procedural accuracy through HRIS management tools.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Developed and facilitated all new-hire orientations.
- Assisted with employee termination process to drive consistency and reduce discrimination claims.
- Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
- Collection Process
- Discharge Process
- Resident Invoicing & Billing for 42 Residents
Education
Some College (No Degree) - Healthcare Administration
Ashford University
San Diego, CASome College (No Degree) - Patient Care Associate
Concorde Career College
Jacksonville, FlSkills
- Human resources management
- Training and coaching
- Invoicing and billing
- Office administration
- Expense reporting
- Accounts payable and receivable
- Organization
- Communications
- Problem resolution
- Team management
- OSHA
- Customer service
- KRONOS Dimensions
- Relias Training
- Sales
- Safety Committee
- SIU isolated unit for COVID-19 Patients
- Knowledge Base
- Payroll
- Client Central
- Smartlinx
- Point Click Care (PCC)
- RFMS Resident Funds Management Systems
- AHCA
- Petty Cash
- Registered Pharmacy Tech
- Census
Certification
- First Aid/CPR
- AED
- HHA
- PATIENT CARE TECHNICIAN
- ALZHEMIERS/DEMENTIA
- HIV/AIDS
- Med Tech
- Licensed Registered Pharmacy Tech
- Licensed Homemaker Companion
Reference
Bethany Larkins- Executive Director 904.418.4102
Timeline
Business Office Assistant
First Coast Health and Rehabilitation
11.2022 - Current
Business Office Coordinator
Brookdale Avondale
10.2010 - 10.2022
Some College (No Degree) - Healthcare Administration
Ashford University
Some College (No Degree) - Patient Care Associate
Concorde Career College
- First Aid/CPR
- AED
- HHA
- PATIENT CARE TECHNICIAN
- ALZHEMIERS/DEMENTIA
- HIV/AIDS
- Med Tech
- Licensed Registered Pharmacy Tech
- Licensed Homemaker Companion
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