Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Shamar Bostick

Wesley Chapel,Florida

Summary

I am always ready to embrace new lessons as it pertains to life and my profession. My openness to new challenges and ability to quickly adapt to different professional settings is what sets me apart from the rest. Determination and perseverance are key qualities of mine that always get me to the next level in anything I do.

Overview

9
9
years of professional experience

Work History

Benefits Counselor

Aon
Wesley Chapel, FL
10.2023 - Current
  • Reviewed insurance policies and determined coverage eligibility based on policy language.
  • Analyzed medical records to evaluate the validity of claims.
  • Inspected damaged property to assess damages related to claims.
  • Resolved customer inquiries regarding claim status, payments, and denials in a timely manner.
  • Assessed financial losses for claimants and recommended settlement amounts.

Senior Insurance Claim Representative

Ensurem
New Port Richey, FL
01.2022 - 08.2023
  • Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
  • Exceeded company sales goals for new policies.
  • Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
  • Answered calls and directed calls to appropriate individual.
  • Conducted outreach calls, promoting brand and encouraging purchases.
  • Answered questions and resolved concerns for customer support.
  • Established relationships with existing customers to promote new product or service opportunities.
  • Built relationships, earning client trust through listening to drive sales.

Operations Internship

Beneficial Blends
Tampa, Fl
06.2021 - 08.2021
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Coordinated training and meetings to share new knowledge and operational best practices.
  • Helped staff maintain strong quality controls by checking conformance of completed products.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Gathered data for market research projects and analyzed findings to make recommendations.
  • Collaborated with team members to create a comprehensive social media strategy.
  • Compiled weekly reports on customer feedback and satisfaction ratings.
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Tested software applications prior to release and identified issues requiring resolution.

Writer, Web Editor and Video Editor

Florida Focus
Tampa, Fl
08.2018 - 05.2021
  • Completed exhaustive research on diverse topics to build information for accurate writing.
  • Examined content with editors to determine story shape and achieve error elimination.
  • Oversaw social media updates to advertise promotional events and further storyline engagement.
  • Adapted tone and wording choice to successfully connect with different target audiences.
  • Takes raw footage shot by a crew and director and turns it into final product publishes and curates content on websites.

Operations Analyst - Digital Ad Ratings

Nieslen
Tampa, FL
06.2019 - 12.2021
  • Proactively identifies potential risks to the data quality of the product; assist in all required investigations to ensure prompt and accurate resolution of potential issues.
  • Constructs multiple views of data and perform market research to fully evaluate trend breaks before delivering to the marketplace.
  • Investigates and answers data and classification related client questions based on processing and methodology.

Customer Service Associate

Publix
Wesley Chapel, FL
12.2014 - 08.2022
  • Interacts with customers, ensuring excellent service and experiences to generate repeat business.
  • Offers customers information about products, services, prices, and special offers.
  • Serves as primary point of contact for customer inquires and questions.

Education

Bachelors - Mass Communications

University of South Florida
Tampa, FL
05.2021

Associate and Arts Degree -

Pasco-Hernando State College
Wesley Chapel, FL
05.2018

High School Diploma -

Wiregrass Ranch High School
Wesley Chapel, FL
05.2014

Skills

  • AP Style Writing
  • Microsoft Powerpoint
  • Microsoft Smart Sheet
  • Great Knowledge of Adobe Premier Suite
  • Adobe Indesign
  • Microsoft Word
  • Adobe Photoshop
  • Adobe Premier Pro
  • After Effects
  • Microsoft Excel
  • Tableau
  • Exceptional Analytical and creative skills
  • Excellent influencing skills
  • Strong Written and Verbal Communication skills
  • Strong organizational skills
  • Excellent Phone Skills
  • Detail oriented
  • Advanced technical skills
  • Excellent Video Editing Skills
  • Excellent Video Shooting Skills
  • Excellent people and project management skills
  • Curiosity of new technology domain and learning agility
  • Willing to learn and adapt to the use of new technologies
  • Can gather, interpret, and use complex data to develop actionable steps that will improve processes and optimize results
  • Strong Research Skills
  • Strong Presentation Skills
  • Solid ability to support change and impart value within an organization
  • Solid project management skills as part of implementing business process changes
  • Can work collaboratively and optimally with key business partners, technology leadership teams, and external services providers
  • Strong knowledge of available data sources, strengths and shortcomings
  • Advanced knowledge of Excel and solid knowledge of database software
  • Solid knowledge of business intelligence tools
  • Can work independently
  • Excellent Analytical Skills
  • Can organize and effectively work on multiple projects at one time
  • Experience operating ARRI Amira, Sony FS7, Canon C100 and Sony XDCAM
  • Support Member Communication (ID cards, letters) identification of issues, monitoring and root cause
  • Intermediate SQL Skills
  • Experience With Test Plans Creation, Testing Procedures, And Test Plan Execution
  • Strong Analytical, Critical-Thinking, And Problem-Solving Skills
  • Strong Organizational And Time Management Skills
  • Demonstrates Flexibility, Accountability, And Ability To Deliver Multiple Projects With Quality And Excellence
  • Ability To Work Extended Hours As Needed

Timeline

Benefits Counselor

Aon
10.2023 - Current

Senior Insurance Claim Representative

Ensurem
01.2022 - 08.2023

Operations Internship

Beneficial Blends
06.2021 - 08.2021

Operations Analyst - Digital Ad Ratings

Nieslen
06.2019 - 12.2021

Writer, Web Editor and Video Editor

Florida Focus
08.2018 - 05.2021

Customer Service Associate

Publix
12.2014 - 08.2022

Bachelors - Mass Communications

University of South Florida

Associate and Arts Degree -

Pasco-Hernando State College

High School Diploma -

Wiregrass Ranch High School

Similar Profiles

CREATE PROFILE
Shamar Bostick