Shamar Forbes
Simi Valley,CA
Summary
Dedicated professional highly skilled in CDL driving, OTR, Regional, Dispatching, Fleet management seeking a full-time position to enhance my skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Regional Fleet Manager
Paschall Truck Lines Inc.
09.2021 - 12.2023
- Dispatcher who coordinated operations of other personnel and vehicles carrying out regional loads.
- Continuously monitored industry trends to identify emerging technologies and best practices that could be applied within the organization''s existing operations framework.
- Optimized fleet utilization by implementing a dynamic scheduling system that maximized vehicle availability during peak demand periods.
- Collaborated with cross-functional teams to optimize route planning and improve delivery times.
- Streamlined fleet operations by implementing advanced telematics and GPS tracking systems.
- Managed a diverse team of drivers and support staff, fostering a professional work environment focused on achieving operational targets.
Online Grocery Associate
Walmart
09.2018 - 08.2021
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
Line Server
Qdoba
06.2017 - 09.2018
- Reduced wait times for guests by efficiently assembling meal components in a timely manner.
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
- Monitored food quality, discarding items that did not meet company or health code standards.
Education
No Degree - Business
Arkansas State University
State University, ARCDL Certified Driver - Trucking
Maverick Trucklines
Arkansas06.2023
Skills
- AS400 Software (Dispatch Software)
- Microsoft Office
- Samsara Software
- CDL Certified Driver
- Driver management
- Customer Service
- Route Planning
- Vehicle Maintenance
- Operations and logistics
- Delivery schedule oversight
- Fleet Management
- Dispatch software
- Dispatch Coordination
- Schedule Management
- Updating logs
Certification
Certified CDL Driver.
Timeline
Regional Fleet Manager
Paschall Truck Lines Inc.
09.2021 - 12.2023
Online Grocery Associate
Walmart
09.2018 - 08.2021
Line Server
Qdoba
06.2017 - 09.2018
No Degree - Business
Arkansas State University
CDL Certified Driver - Trucking
Maverick Trucklines
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