Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
12
12
years of professional experience
Work History
Floor Leader
Skecher
08.2024 - Current
Engaged with customers to build rapport and loyalty. Provided positive first impressions to welcome existing, new, and potential customers.
Prepared merchandise for sales floor by pricing or tagging. Answered customer questions about sizing, accessories, and merchandise care. Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance. Used in-store system to locate inventory and place special orders for customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Supervisor: Inventory Specialist
BestBuy
08.2019 - Current
Supervise, monitor, and coach the team on adhering to inventory and merchandising protocols
Supervise inbound and outbound processes, which include truck check-ins and outs, UPS and FedEx deliveries, and business product shipments
Assisted manager with performance management and conducted team meetings and training
Responsible for opening and closing the building, carrying out regular walk-throughs to ensure compliance with store policies and safety measures, and aide staff in accessing high-value merchandise
Deliver daily reports on store metrics, revenue updates, and coaching methods to enhance sales growth and ensure accountability
Account Executive
iAdvance Now Inc
05.2018 - 06.2019
Evaluate new sales opportunities through email, phone, and online meetings
Act as a trusted financial advisor to new and prospective customers, reviewing their requirements to provide the optimal economic solution for their business
Develop long-lasting and nurture current customer relationships, while contributing to the improvement of the sales process.
Supervisor: Inventory/Merchandising
Best Buy
10.2015 - 10.2018
Coached team on adhering to inventory and merchandising protocols
Maintained store appearance and functionality
Implemented asset protection process to reduce loss
Assisted manager with performance management and conducted team meetings and training.
Asset Protection Specialist
Best Buy
10.2012 - 10.2015
Monitor the store for potential security risks and activate the alarm system if needed
Protect against fraudulent activity by creating alerts and properly documenting incidents
Train employees on safety and crisis principles, standards, and policies and ensure compliance
Collaborate with Asset Protection Lead to resolve hazards or compliance issues and investigate accidents
Interact with customers and employees to maintain safety and profitability.