Shamar Robinson
Jamaica,NY
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
12
12
years of professional experience
Work History
Floor Leader
Skecher
08.2024 - Current
- Engaged with customers to build rapport and loyalty. Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging. Answered customer questions about sizing, accessories, and merchandise care. Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance. Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Supervisor: Inventory Specialist
BestBuy
08.2019 - Current
- Supervise, monitor, and coach the team on adhering to inventory and merchandising protocols
- Supervise inbound and outbound processes, which include truck check-ins and outs, UPS and FedEx deliveries, and business product shipments
- Assisted manager with performance management and conducted team meetings and training
- Responsible for opening and closing the building, carrying out regular walk-throughs to ensure compliance with store policies and safety measures, and aide staff in accessing high-value merchandise
- Deliver daily reports on store metrics, revenue updates, and coaching methods to enhance sales growth and ensure accountability
Account Executive
iAdvance Now Inc
05.2018 - 06.2019
- Evaluate new sales opportunities through email, phone, and online meetings
- Act as a trusted financial advisor to new and prospective customers, reviewing their requirements to provide the optimal economic solution for their business
- Develop long-lasting and nurture current customer relationships, while contributing to the improvement of the sales process.
Supervisor: Inventory/Merchandising
Best Buy
10.2015 - 10.2018
- Coached team on adhering to inventory and merchandising protocols
- Maintained store appearance and functionality
- Implemented asset protection process to reduce loss
- Assisted manager with performance management and conducted team meetings and training.
Asset Protection Specialist
Best Buy
10.2012 - 10.2015
- Monitor the store for potential security risks and activate the alarm system if needed
- Protect against fraudulent activity by creating alerts and properly documenting incidents
- Train employees on safety and crisis principles, standards, and policies and ensure compliance
- Collaborate with Asset Protection Lead to resolve hazards or compliance issues and investigate accidents
- Interact with customers and employees to maintain safety and profitability.
Education
Associates in Arts -
LaGuardia Community College
Long Island City, NY08.2017
High School Diploma - undefined
John Bowne High School
06.2010
Skills
- Leadership Experience
- Logistics Management
- Customer Service Skills
- Communication skills
- Team building
- Time management
Timeline
Floor Leader
Skecher
08.2024 - Current
Supervisor: Inventory Specialist
BestBuy
08.2019 - Current
Account Executive
iAdvance Now Inc
05.2018 - 06.2019
Supervisor: Inventory/Merchandising
Best Buy
10.2015 - 10.2018
Asset Protection Specialist
Best Buy
10.2012 - 10.2015
High School Diploma - undefined
John Bowne High School
Associates in Arts -
LaGuardia Community College
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