SHAMAR SMITH
Direct Support Professional Supervisor
Amelia Court House,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Direct Support Professional Supervisor
Quality Life Services
11.2019 - Current
- Supervised daily activities and provided assistance to staff.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Administered medication as directed by physician.
- Developed rapport to create safe and trusting environment for care.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Direct Support Professional
HopeTree Family Services
05.2016 - 11.2019
- Assist with daily independent living skills, administered medications, documented services provided, prepare and serve meals, transport clients
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored progress and documented patient health status changes to keep care team updated.
- Researched community resources and services to provide accessibility and assistance to clients.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded status and duties completed in logbooks for management.
- Monitored clients' overall health and well-being and noted significant changes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Guided patients to restroom to support bladder and bowel relief requirements.
Cashier
Circle K
07.2014 - 05.2016
- Cash handling, customer service, preparing orders and packing orders
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Checked personal identifications during alcohol and tobacco sales.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
180 Hour Externship
Huguenot Primary Care
10.2013 - 12.2013
- Calling patients back, vitals, preparing exam rooms, scheduling appointments, faxing paperwork, filing charts, urinalysis
- Maintained detailed documentation for scheduling systems, resume database and internship agreement forms.
- Developed schedule with externs to help meet required number of hours for externship.
Education
No Degree - Medication Aide
Virginia Board of Nursing
Richmond, VA08.2020
No Degree - Medical Assistance
Virginia College
Richmond, VA12.2013
High School Diploma -
Amelia County High School
Amelia Court House, VA06.2008
Skills
- HIPAA and OSHA compliance
- CPR/First Aid
- EKG
- Phlebotomy
- Medical Billing and Coding
- Medical Terminology
- Microsoft Office suite
- Pulse and blood pressure checks
- Progress Documentation
- Care Delivery
- Behavioral Management
- Direct Patient Care
- Patient Management
- ADL Support
- Client Transportation
- Goal Setting
- Health and Safety Requirements
- Patient Education
- Patient Assessments
- Medication Administration
- Behavior Redirection
- Client Support
- Nutrition
- Care Plan Assessment
- Medical Records Management
Timeline
Direct Support Professional Supervisor
Quality Life Services
11.2019 - Current
Direct Support Professional
HopeTree Family Services
05.2016 - 11.2019
Cashier
Circle K
07.2014 - 05.2016
180 Hour Externship
Huguenot Primary Care
10.2013 - 12.2013
No Degree - Medication Aide
Virginia Board of Nursing
No Degree - Medical Assistance
Virginia College
High School Diploma -
Amelia County High School
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