Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamara R. Edmondson

New York,NY

Summary

Professional HR expert with comprehensive experience in talent acquisition, employee relations, and benefits administration. Proven ability to enhance team collaboration and drive results through effective communication and conflict resolution. Skilled in handling multiple tasks with flexibility and efficiency, consistently meeting changing organizational needs. Recognized for reliability and strong interpersonal skills that foster positive workplace culture.

Overview

9
9
years of professional experience

Work History

Human Resources Coordinator

The University Club
04.2022 - Current
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Supported managers in addressing employee concerns, fostering positive workplace relationships.

Recruiting Manager

Childcare Staffing
06.2021 - 03.2022
  • Reached hiring goals consistently through effective collaboration with hiring managers and clear communication of requirements.
  • Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
  • Managed applicant tracking systems to keep recruitment processes organized.
  • Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement.

Human Resources Coordinator

New York City School BUS
04.2019 - 05.2021
  • Collaborates with management to address staffing needs and issues
  • Supports timekeeping specialist with weekly payroll
  • Facilitates Onboarding for all new hires
  • Reviews resumes and schedules interviews for potential employees
  • Answers all internal and external human resources related queries and requests

Guest Services Representative

Brooklyn House Hotel
11.2016 - 03.2019
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
  • Provided personalized recommendations for local attractions, dining options, and transportation services based on guest preferences.
  • Assisted in planning and executing events at hotel, leading to memorable experiences for attendees.
  • Improved team efficiency with thorough training on customer service protocols.

Education

Bachelor of Science - Business Administration

Brooklyn College
01-2021

Associates - Liberal Arts

Kingsborough Community
Brooklyn, NY
06.2018

Skills

  • Recordkeeping
  • Maintains confidentiality
  • Employee relations
  • Microsoft office and excell

Timeline

Human Resources Coordinator

The University Club
04.2022 - Current

Recruiting Manager

Childcare Staffing
06.2021 - 03.2022

Human Resources Coordinator

New York City School BUS
04.2019 - 05.2021

Guest Services Representative

Brooklyn House Hotel
11.2016 - 03.2019

Bachelor of Science - Business Administration

Brooklyn College

Associates - Liberal Arts

Kingsborough Community

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