Shamaree Wilson
Annapolis,MD
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Exceptionally well with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart
Severn, MD
06.2021 - Current
- Delivered excellent customer service by providing information about store offerings and addressing queries with precision.
- Ensured legal age compliance for alcohol and tobacco sales.
- Maintained efficient operation of the cash register and processed payments promptly using diverse methods such as cash, check, credit card, gift card, or automatic debit.
- Achieved accuracy in financial transactions by effectively processing receipts, refunds, credits, and change for customers.
- Stocked shelves with merchandise when needed.
- Ensured compliance with store policies during the processing of returns and exchanges.
- Performed daily balancing of transactions on a computerized POS system.
- Conducted price checks for special orders or discounts as requested by customers.
- Consistently maintained a clean and organized checkout area by regularly attending to countertops, registers, windowsills, and floors.
- Maintained adherence to safety protocols in retail setting.
- Consistently provided excellent customer service and effectively promoted loyalty programs, resulting in increased sales potential.
- Maintained organized records of purchases and ensured a clean checkout area; restocked supplies when necessary.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Completed various duties delegated by management.
- Proficiently managed the collection of cash and credit card payments, issuing receipts with precision while promptly returning correct change.
- Handled customer questions and offered store-related information
- Demonstrated exceptional customer service skills by utilizing active listening and engagement strategies.
- Aided customers in finding specific merchandise, responding to inquiries, and delivering expertise on product choices.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collaborated closely with front-end staff to provide exceptional customer service.
- Instructed new recruits on the fundamentals of cash register operation, stock procedures, and customer services.
- Processed sales transactions efficiently to minimize customer wait times.
- Maintained store appearance through organizing and restocking displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operating.
- Directed trash removal and sanitation procedures to maintain organization in aisles and register area.
- Delivered prompt and knowledgeable responses when assisting customers and addressing their queries.
- Developed and maintained strong connections with team members.
- Exceeded customer expectations by customizing service to meet their specific needs.
Education
High School Diploma -
Cedar Valley College
Lancaster, TX06-2027
Skills
- Flexible and Adaptable
- Verbal Communication
- Task Prioritization
- Decision-Making
- Calm Under Pressure
- Problem Resolution
- Training & Development
- Quality Assurance
- Customer Service
- Cash Handling
- ID Verification
- Customer Assistance
- Product Recommendations
- Customer Relations
- Proficient in [Word]
- Currency counting
- Product Knowledge
- Cash Management
- Time management skills
- Staff Training
- Payment Collection
- Cash Register Operation
- Conflict Resolution
- Complex Problem-Solving
- Retail Merchandising
Timeline
Cashier
Walmart
06.2021 - Current
High School Diploma -
Cedar Valley College