Shamaria Ford
Cyber Security
Richmond,United States
Summary
Physical and aspiring Cyber Security Specialist with a passion for aligning security architecture plans and processes with security standards and business goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Information Technology Auditor
Pbmares
01.2024 - Current
- Collaborated with cross-functional teams to ensure adherence to industry best practices, resulting in improved cybersecurity posture.
- Coordinated with external auditors during annual reviews, ensuring seamless communication and timely resolution of any concerns raised.
- Evaluated over 80 internal controls and processes, streamlining workflows for increased efficiency and risk mitigation.
- Identified opportunities for process improvements within PBMares, LLP IT department by analyzing current operational structures and recommending strategic changes when necessary.
- Commitment to staying updated on all latest cybersecurity threats, trends, and technologies through ongoing training, certifications, and industry research.
- Excellent written and verbal communication skills to effectively communicate audit findings, recommendations, and technical concepts to non-technical stakeholders.
- Adherence to ethical standards and professional conduct in handling sensitive information and maintaining confidentiality.
- Experience conducting cybersecurity audits and assessments, including evaluating security controls, identifying vulnerabilities, and assessing risk posture.
Security Supervisor
Allied Universal Security Services
7 2015 - 12.2023
- Oversaw team of 35 security officers and managed performance evaluation.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Checked credentials and identifying paperwork for all incoming employees and visitors.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Communicated clearly and openly with dispatch to receive new orders and convey important updates about scenes.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions
- Improved company policies and standards to outline ethical, safe and efficient procedures.
Cyber & Risk Control Services (Internship)
Pbmares
06.2023 - 08.2023
- Completed research, compiled data, updated 15 spreadsheets, and produced timely reports.
- Analyzed problems and worked with teams to develop solutions.
- Interacted with 5 customers by phone, email, or in-person to provide information.
- Performed risk analyses to identify appropriate security countermeasures.
- Recommend improvements in security systems and procedures.
- Conducted security audits to identify vulnerabilities.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Reviewed violations of computer security procedures and developed mitigation plans.
- Participated in team projects, demonstrating abilities to work collaboratively and effectively.
- Monitored use of data files and regulated access to protect secure information.
- Created visualizations to present research data and findings to stakeholders.
Risk Management Processor
Estes Express Lines
06.2021 - 06.2022
- Investigated prior incidents on CCTV to prepare reports for local authorities.
- Supplied extracts from CCTV recordings to maintain records.
- Planned and executed major aspects of meeting management.
- Used Microsoft Word and other software tools to create documents and other communications.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Trained new personnel regarding company operations, policies and services.
- Added documents to file records and created new records to support filing needs.
- Corrected data entry errors to prevent duplication or degradation.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Answered over 15 customer telephone calls promptly, daily to avoid on-hold wait times.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Sales Associate
Ross Dress For Less Inc.
08.2013 - 07.2015
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed over 80 POS transactions, payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
- Increased sales by 10% offering advice on purchases and promoting additional products.
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Mentored new team members on sales software system operation.
Education
Master of Science - Cyber Security
Walden University
Minneapolis, MN 03.2021 - 2022.10
Bachelor of Science - Criminal Justice
Walden University
Minneapolis, MN 02.2018 - 2020.05
Associate of Science - Criminal Investigations
Everest University
South Orlando, FL 04.2013 - 2015.05
Skills
Internal Controls
undefinedCertification
CompTIA Security+
Timeline
CompTIA Security+
11-2025
Information Technology Auditor
Pbmares
01.2024 - Current
Cyber & Risk Control Services (Internship)
Pbmares
06.2023 - 08.2023
Risk Management Processor
Estes Express Lines
06.2021 - 06.2022
Master of Science - Cyber Security
Walden University
03.2021 - 2022.10
Bachelor of Science - Criminal Justice
Walden University
02.2018 - 2020.05
Sales Associate
Ross Dress For Less Inc.
08.2013 - 07.2015
Associate of Science - Criminal Investigations
Everest University
04.2013 - 2015.05
Security Supervisor
Allied Universal Security Services
7 2015 - 12.2023
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