Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shamaria Gainor

Antioch,TN

Summary

Able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

11
11
years of professional experience

Work History

Fulfillment Specialist

Chewy
06.2023 - Current
  • Loading trucks in a manner that ensures boxes are shipped to customers intact.
  • Packing boxes with void fill and securing them with tape in preparation for shipping
  • Working on several computer applications and reports to problem solve any container issues before shipping. Saving over 125 order issues each shift.
  • Using RF scanner to adjust inventory and return inventory collected from problem solve process to pick-able locations.

Administrative Specialist

Helion Group
01.2023 - 05.2023
  • Introduced 1-20 new hires to facility for orientation by answering any questions, providing PPE and ensuring dress code is followed.
  • Maintained EXCEL master log of contractors and timecard revisions.
  • Reviewed timecards daily, review payroll weekly, and input billable hours using ADP and Bullhorn
  • Sent metrics reports and spread analysis weekly via email using Outlook.
  • Served as the Helion liaison between both client and contractors.

HR Coordinator

Amazon
04.2022 - 12.2022
  • Worked with the PXT Operations Center team to review over 80 attendance infraction cases daily and aid associates in how to resolve attendance barriers.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Evaluated requests for temporary schedule adjustments due to school or hardship conflict.

Onboarding Coordinator

Ingram Content Group LLC
10.2020 - 02.2022
  • Led professional and thorough orientation sessions twice a week for 5-30 new hires, introducing new hires to key company information.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process and throughout their first two weeks.
  • Provided feedback for operations and HR teams by keeping timely and accurate Excel spreadsheets of new hire activity, retention rates, feedback, and training progress.
  • Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
  • Served as point of contact for many campaigns such as the Covid-19 Vaccination incentive, Referral Bonus incentive, Training incentives program, and the campaign to increase enrollment in our health and wellness program.

Assistant Manager

New York and Company
03.2019 - 09.2020
  • Managerial Duties Opened/Closed store, managed/trained associates during daily tasks, received freight, markdowns, cash handling, loss prevention, filed/faxed/copied nightly and weekly paperwork.
  • Customer Service Communicated with customers, helped coordinate attire, greeted each customer in a friendly manner with a smile, solved customer problems, cashier, returns/exchanges.
  • Merchandising Set floor plans, set window displays, kept an organized stockroom, traveled within district to help other stores with staffing or set floor plans.
  • Inventory Control and Quality

Warehouse Associate

Amazon Fulfillment Center
07.2015 - 02.2019
  • Trained new hires for respective production jobs.
  • Worked with ICQA team to ensure inventory bin counts correctly reflect expected inventory records.
  • Processed damaged items to determine the extent of damage for sell or liquidation.
  • Used computer and problem-solving apps to fix associate and bin issues.
  • Occasionally stood in for department lead in his absence which means leading a team of 7-15 associates through nightly task to achieve goals.
  • Cross trained in several other departments and functions in warehouse such as pick, pack, and outbound dock.
  • Process Ambassador - Presented Welcome PowerPoint to new and transfer associates, gave facility tours and safety training, and then trained them on BNA2 work standards and ICQA processes.

Assistant Manager

Citi Trends
12.2012 - 07.2015
  • Managerial Duties Opened/Closed store, managed/trained associates during daily tasks, received freight, markdowns, layaway account maintenance, cash handling, loss prevention, filed/faxed/copied paperwork nightly and weekly.
  • Customer Service Communicated with customers, helped coordinate attire, greeted each customer in a friendly manner with a smile, solved customer problems, cashier, returns/exchanges.
  • Merchandising Set floor plans, recovery, set window displays.

Education

B.S - Accounting/Business Admin

Middle Tennessee State University
Murfreesboro, TN
12.2015

Skills

  • Supply Chain Improvement
  • Staff Management and Development
  • Customer Order Fulfillment
  • Inventory Management
  • Customer Relations
  • Data Entry
  • Verbal and Written Communication
  • Administrative Support
  • Onboarding New Employees
  • Microsoft Office
  • Visual Merchandising
  • Time Management

Accomplishments

  • Recognized as Employee of the Month by Chewy leadership due to my positive attitude, work ethic and being a team player. I consistently meet production goals in high stress situations while maintaining a safe and clean standard of work. I never hesitate to help or train a fellow teammate.

Timeline

Fulfillment Specialist

Chewy
06.2023 - Current

Administrative Specialist

Helion Group
01.2023 - 05.2023

HR Coordinator

Amazon
04.2022 - 12.2022

Onboarding Coordinator

Ingram Content Group LLC
10.2020 - 02.2022

Assistant Manager

New York and Company
03.2019 - 09.2020

Warehouse Associate

Amazon Fulfillment Center
07.2015 - 02.2019

Assistant Manager

Citi Trends
12.2012 - 07.2015

B.S - Accounting/Business Admin

Middle Tennessee State University

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