Sha Ion

Work History

Hospice Care Consultant

AccentCare Hospice & Palliative Care

09.2023 - 12.2023

Conducted in-home/hospital assessments to determine if hospice care is the best option for the patient
Ensured access to hospice care through maintaining relationships with patients, families, and referral sources
Worked closely with hospice staff and Director of Clinical Operations to ensure promised services were provided
Managed marketing events for assigned territory.
Provided emotional support to families of terminally ill patients during their end-of-life journey.
Educated family members on hospice care protocols and best practices for providing comfort to their loved ones.
Facilitated communication between healthcare team members regarding patient's condition, plan of care, prognosis.
Served as an advocate for the rights of terminally ill patients while ensuring they received the highest quality of care possible.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.

Volunteer Coordinator

AccentCare Hospice & Palliative Care

01.2023 - 09.2023

Recruitment and training of volunteers to deliver exceptional care
Developed and implemented volunteer recruitment plans.
Coordinated onboarding and orientation for new volunteers.
Organized training programs for volunteers.
Monitored compliance with organizational policies and procedures.
Ensured proper recognition of volunteer efforts through awards, certificates.
Conducted periodic reviews of existing programs to identify areas of improvement.
Maintained records of volunteering hours worked by each individual.
Oriented new volunteers on policies and procedures, introduced staff and provided information guides.
Managed volunteer database and volunteer service hours for inclusion in monthly and year-end volunteer reports.
Managed volunteer website, keeping information and content current, accurate and engaging.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Developed schedule and job description of volunteers

Generation Programs Director

Integral Senior Living

03.2022 - 01.2023

Collaborated with senior leadership to set long-term objectives for the company.
Recruited, trained, supervised, evaluated and mentored staff members.
Managed budgeting and financial planning processes for the nursing department
Reviewed internal reports and identified areas of risk or potential cost savings.
Assessed employee performance against established benchmarks or targets.
Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
Facilitated collaboration between teams by encouraging open communication channels.
Guided and motivated staff to drive maximum performance.
Supported work-life balance to improve staff morale.
Recommended corrective actions to conform to quality specifications.

Health And Wellness Director

Brookdale Greeley

07.2021 - 03.2022

Created and implemented wellness programs that promoted mental and physical health
Provided support to leadership team by helping them develop strategic plans, set goals, and measure progress towards those goals
Provided oversight to staff to ensure proper infection control was maintained
Staff training and oversight of medication management
Helped develop employee training programs to improve performance.
Facilitated team building activities designed to increase morale among staff members.
Managed all personal care services offered to assisted living residents.
Met care coverage demands by setting effective schedules and delegating assignments.

Director Of Resident Services

Cogir Senior Living

11.2019 - 05.2021

Developed and implemented comprehensive resident services program.
Conducted assessments to identify residents' needs and develop plans of action for their care.
Monitored the progress of residents in achieving goals outlined in individual service plans.
Coordinated with other departments to ensure that all services are provided in a timely manner.
Attended conferences and seminars related to resident services and kept abreast of changes in regulations affecting the field.
Supervised staff members responsible for providing direct services to residents.
Provided support to leadership team by helping them develop strategic plans, set goals, and measure progress towards those goals
Provided training opportunities for staff on topics related to resident services.
Ensured compliance with all applicable laws, regulations, policies, procedures, standards.
Developed and deepened relationships with residents and fellow staff.
Administered, coordinated or recommended disciplinary and corrective actions.

Director Of Resident Services

Gracepoint Senior Living

04.2018 - 11.2019

Created and implemented wellness programs that promoted mental and physical health
Provided support to leadership team by helping them develop strategic plans, set goals, and measure progress towards those goals
Provided oversight to staff to ensure proper infection control was maintained
Staff training and oversight of medication management.
Conducted assessments to identify residents' needs and develop plans of action for their care.
Developed and implemented comprehensive resident services program.
Maintained accurate records of clients' progress and updated case notes regularly.
Ensured compliance with all applicable laws, regulations, policies, procedures, standards.
Evaluated existing programs and services offered by the organization and identified areas where improvements could be made.

Licensed Practical Nurse

Columbine Health Systems

04.2016 - 04.2018

Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
Educated patients on disease prevention and management strategies for their individual conditions.
Administered medications and treatments according to established protocols.
Maintained a safe environment by following infection control policies and procedures.
Provided emotional support to patients dealing with illness or injury related issues.
Assisted with admissions and discharges of patients from hospital units or long-term care facilities.
Coordinated scheduling of follow-up appointments with primary care providers.

Leading Seaman/Boatswains Mate

United States Navy

01.1993 - 01.1997

Directed personnel in safe handling of cargo during loading and unloading operations.
Trained new personnel on deck safety procedures and proper use of equipment.
Guided vessel movements through congested waters using navigational aids such as radar and GPS systems.
Engaged in safety drills by leading others in tasks.
Stood watch in ships' bows or bridge wings to look for obstructions or locate navigational aids.
Loaded or unloaded materials, vehicles or passengers from vessels.
Monitored equipment for leaks, loose pipes, broken lights or other issues and informed mechanics of repair needs.
Read pressure and temperature gauges or displays and recorded data in engineering logs.

Summary

Overview

Work History

Hospice Care Consultant

Volunteer Coordinator

Generation Programs Director

Health And Wellness Director

Director Of Resident Services

Director Of Resident Services

Licensed Practical Nurse

Leading Seaman/Boatswains Mate

Education

Bachelors - Health Care Administration/Management

Associate degree - Healthcare Management

Licensed Practical/Vocational Nurse Training -

Skills

Certification

References

Timeline

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