Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sha'Maris Wright

Dallas

Summary

I am a results-driven sales specialist with exceptional leadership skills. I am experienced in managing and meeting aggressive timelines, while achieving identified targets. I have been recognized for my leadership ability, and for delivering measurable and long-term solutions, resulting in increased revenue growth. Being coachable, adaptable, ambitious, self-motivated are top traits of my success.

Overview

12
12
years of professional experience

Work History

Hair and Makeup Artist

Free Lance
12.2022 - Current
  • Designed and executed diverse hairstyles for various events, enhancing client satisfaction and overall appearance.
  • Collaborated with clients to understand their vision, providing personalized hair and makeup solutions.
  • Maintained up-to-date knowledge of trends in beauty industry, applying contemporary styles for modern clientele.
  • Developed strong client relationships through excellent communication and understanding of individual needs.
  • Expanded clientele base through consistent delivery of high-quality work paired with excellent customer service skills.

Sales Specialist

Cady Studios
05.2022 - 11.2022
  • Selling products and services using solid arguments to prospective customers.
  • Performing cost-benefit analyses of existing and potential customers.
  • Maintaining positive business relationships to ensure future sales.
  • Achieve agreed upon sales targets and outcomes within schedule.
  • Coordinate sales effort with team members and other departments.
  • Ability to create and deliver presentations tailored to the audience’s needs.

Customer Advocate

Blue Cross Blue Shield
03.2021 - 05.2022
  • Providing prospective members with the details of network providers.
  • Furnishing members and health care practitioners with details regarding members' benefits.
  • Granting pre-authorizations for medical treatment, if covered. Medical Billing.
  • Staying familiar with and remaining up to date with changes in plans.
  • Answering calls and e-mail inquiries in a timely manner. 100+ calls per day.
  • Used ICD -10 Diagnosis Codes daily.

Assistant Manager

Bare Minerals
08.2018 - 11.2020
  • Coordinating the sales team and assisting with recruiting and training new hires.
  • Providing product demonstrations to staff and clients and taking the lead in resolving complaints.
  • Analyzing sales team performance and scheduling training/refresher sessions accordingly.
  • Conducting market research and sharing findings with the team.
  • Setting sales targets and implementing incentives.
  • Providing accurate sales forecasts and allocating resources so targets are met.
  • Managing a network of vendors and suppliers.
  • Maintaining excellent relationships with customers that are built on trust and encouraging the rest of the sales team to follow this example.
  • Keeping up to date with advancements in marketing.
  • Preparing schedules

Key Holder

Bareminerals
03.2018 - 08.2018
  • Supervised daily operations and maintained high standards of customer service.
  • Trained and mentored new staff on operational procedures and store policies.
  • Managed cash handling processes, ensuring accuracy in transactions and record-keeping.
  • Conducted inventory audits to optimize stock levels and minimize discrepancies.
  • Collaborated with management to develop training programs for team development.
  • Assisted in training and onboarding of new employees, accelerating their acclimatization to store environment.
  • Submitted reports to senior management to aid in business decision-making and planning.

Pro Beauty Advisor

Sephora Inside JCPenney
11.2016 - 03.2018
  • Advised clients on skincare routines and product selection to enhance beauty regimens.
  • Demonstrated makeup application techniques, encouraging customer engagement and satisfaction.
  • Managed inventory levels, ensuring product availability and accurate stock records.
  • Conducted skin analyses to recommend tailored beauty solutions for diverse clientele.
  • Trained new staff on product knowledge, sales techniques, and customer service standards.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Processed payments, entering sales in register for prompt customer service.

Beauty Advisor

Kohls Department Store
09.2013 - 05.2015
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.

Education

Licensed Cosmetologist

Ogle School
TX
07-2019

Skills

  • Active Listening
  • Conflict Resolution
  • Critical Thinking
  • Effective Communication
  • Emotional Intelligence
  • Negotiation Skills
  • Product Knowledge
  • Time Management
  • Client Engagement
  • Sales Presentations
  • Prospecting
  • Policy Knowledge
  • Medical Terminology
  • Referral Selling
  • Closing Skills
  • Contract Negotiation

Timeline

Hair and Makeup Artist

Free Lance
12.2022 - Current

Sales Specialist

Cady Studios
05.2022 - 11.2022

Customer Advocate

Blue Cross Blue Shield
03.2021 - 05.2022

Assistant Manager

Bare Minerals
08.2018 - 11.2020

Key Holder

Bareminerals
03.2018 - 08.2018

Pro Beauty Advisor

Sephora Inside JCPenney
11.2016 - 03.2018

Beauty Advisor

Kohls Department Store
09.2013 - 05.2015

Licensed Cosmetologist

Ogle School