Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamartha Gethers

Huger,SC

Summary

Hands-on Yard driver with 2 years of experience in South Carolina. Initiated safety policies and procedures to execute loading functions. Strong mechanical skills with eye for detail and yard maintenance. Versatile with outstanding skills in prioritizing and completing tasks in environments. Reduced loading time with improved assignment balance. Highly organized and diligent with good leadership skills. Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time. Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Yard Driver

Wando Welch Terminal
12.2021 - 10.2023
  • Operated yard truck to move empty and loaded trailers safely throughout yard.
  • Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
  • Operated yard machinery, hydraulic trailer and forklift to move materials and maintain organization.
  • Informed supervisor and shipping lead about shipping concerns to avoid backups.
  • Loaded trailers to support government regulations for volume, weight and transportation safety.
  • Placed forklifts under units, pallets and products for transportation to designated areas.
  • Increased storage capacity of distribution center with planned loading strategies to increase output with cross-docking.
  • Unloaded and stacked [Type] and [Type] material with lifting devices.
  • Conducted shipping functions to perform accurate loading from production lines.

Call Center Representative

MEDITECH
04.2019 - 05.2022
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Processed debit and credit card and electronic check payments.
  • Attended telephone skills and program information training sessions to boost aptitude.

Cashier

Bluewater
02.2020 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Customer Service Representative

Target
06.2017 - 01.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

High School Diploma -

Hanahan High School
Hanahan, SC
06.2017

Skills

  • Equipment Operation
  • Mechanical Inspection
  • Material Handling
  • Vehicle Inspection
  • Trailer Coupling and Uncoupling
  • Heavy Lifting
  • Truck Weighing
  • Accident Documentation
  • Appointment Scheduling
  • Paperwork Processing
  • Product Knowledge
  • Complaint Resolution
  • Data Entry
  • Data Collection
  • Scheduling
  • Consultative Sales
  • Report Generation
  • Account Updating
  • Microsoft Outlook
  • Technical Support
  • Customer Education
  • [Product or Service] Expertise
  • Call Center Operations
  • Appointment Setting
  • Training and Mentoring
  • Documentation and Reporting
  • Answering Questions
  • Data Gathering
  • Report Preparation
  • Interpersonal Skills
  • Telemarketing Expertise

Timeline

Yard Driver

Wando Welch Terminal
12.2021 - 10.2023

Cashier

Bluewater
02.2020 - 11.2021

Call Center Representative

MEDITECH
04.2019 - 05.2022

Customer Service Representative

Target
06.2017 - 01.2020

High School Diploma -

Hanahan High School
Shamartha Gethers