Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shamaura Talley

Chicago,IL

Summary

Accomplished security expert with a solid background in advanced surveillance systems and emergency response strategies at United Security Services. Demonstrated success in improving safety protocols and managing access control while fostering teamwork and communication. Proficient in leading security teams and employing strategic planning to address security challenges. Knowledgeable in crisis management and risk assessment to optimize security operations.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Security

United Security Services
  • Streamlined security processes by integrating various security tools and technologies into a unified platform.
  • Provided emergency response security, eliminating hazards, and potential dangers.
  • Ensured proper functioning of security equipment by conducting routine inspections and timely maintenance, maintaining a high level of readiness for any potential security threats.
  • Enhanced system security by designing and integrating comprehensive encryption algorithms.
  • Collaborated with fellow security officers to develop comprehensive security plans for special events held at transit facilities.
  • Monitored security cameras to maintain safety and security of guests and hotel.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Improved overall safety within the premises by promptly reporting any observed security breaches or potential threats to management and security personnel.

Cashier Team Lead

Taco Bell
Chicago, IL
02.2025 - 12.2025
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

WIC Nutrition Counselor

WIC Office
Chicago, IL
08.2017 - 09.2018
  • Developed individualized care plans after thorough assessment of family nutritional needs, improving health outcomes.
  • Analyzed growth monitoring data to create interventions that effectively reduced malnutrition in young children.
  • Engaged in evidence-based counseling practices, adhering to the latest research and industry guidelines.
  • Conducted nutrition-focused group classes to empower participants with essential knowledge.
  • Regularly updated client records and growth metrics during visits for precise tracking.
  • Provided necessary transportation support through bus cards and pylons when needed.

Phlebotomist

Approved Curriculum Program
Chicago, IL
02.2025 - 03.2025
  • Streamlined patient experience with compassionate communication during blood draw processes.
  • Executed accurate labeling and tracking of specimens to guarantee testing accuracy.
  • Performed centrifugation of blood samples in compliance with clinical guidelines.
  • Labeled transfer tubes according to specified handling instructions.
  • Mitigated contamination risks through rigorous adherence to infection control standards.
  • Documented specimen collection details by initialing, dating, and recording times.

Customer Service

Koch Foods
Chicago, IL
02.2019 - 12.2019

Facilitated problem resolution through effective communication with customers and team members.

Sorted meat for quality assurance and optimal presentation.

Stamped and weighed boxes for shipping accuracy.

Stacked and stocked inventory to maintain organization in fast-paced environments.

Camp Counselor

After School Matters Inc.
Chicago, IL
06.2016 - 07.2019

Ensured safety of all campers during activities and playtime.

Explained camp rules and regulations to promote understanding and compliance.

Planned engaging camp activities to maximize camper participation.

Organized debates and competitions to foster teamwork and skills development.

Prepared and distributed lunch for all campers efficiently.

Demonstrated care and support for campers, enhancing their overall experience.

Crew Leader

Wendys Restaurant
Duluth, GA
08.2018 - 01.2019

Executed opening and closing procedures for restaurant operations.

Handled cash transactions accurately and securely.

Kept dining area, bathroom, and exterior well-maintained and inviting.

Restocked items effectively in preparation for upcoming shifts.

Delivered exceptional customer service through a friendly approach.

Assisted guests promptly, addressing needs and inquiries.

Cashier

Fry’s Electronics
Duluth, GA
12.2018 - 12.2018
  • Engaged customers as they entered store, ensuring immediate assistance with inquiries.
  • Determined customer needs effectively, guiding them toward appropriate products.
  • Flexibly adjusted schedule to cover additional shifts for business continuity.
  • Managed cash register transactions accurately across multiple payment types.
  • Achieved sales targets by recommending popular phone models to customers.
  • Performed routine stock replenishment to uphold store presentation standards.
  • Conducted meticulous inventory counts for effective stock management.
  • Labeled merchandise systematically to facilitate easier navigation.

Crew Team Member

Burger King
Duluth, GA
08.2018 - 09.2018

Ensured high standards of customer service while working in fast-paced, high-pressure setting.

Maintained store cleanliness, contributing to an inviting atmosphere for customers.

Prepared food quickly, consistently meeting time requirements of under one minute.

Organized food stock in freezer and fridge for optimal accessibility.

Assisted colleagues when necessary to promote teamwork and productivity.

Education

No Degree - Computer Science

Wilbur Wright College
Chicago, IL

North Lawndale College Prep
Chicago, IL
06.2015

Skills

  • Security protocols and regulations
  • Access management and visitor tracking
  • CCTV oversight and incident reporting
  • Emergency response planning
  • Surveillance systems management

Certification

Phlebotomist completion certification

Timeline

Cashier Team Lead

Taco Bell
02.2025 - 12.2025

Phlebotomist

Approved Curriculum Program
02.2025 - 03.2025

Customer Service

Koch Foods
02.2019 - 12.2019

Cashier

Fry’s Electronics
12.2018 - 12.2018

Crew Leader

Wendys Restaurant
08.2018 - 01.2019

Crew Team Member

Burger King
08.2018 - 09.2018

WIC Nutrition Counselor

WIC Office
08.2017 - 09.2018

Camp Counselor

After School Matters Inc.
06.2016 - 07.2019

Security

United Security Services

No Degree - Computer Science

Wilbur Wright College

North Lawndale College Prep