Shamaya Bradley
Tallahassee,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Quality Training Specialist
CSL Plasma
07.2023 - Current
- Created and maintained detailed training records and reports for management review.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Produced training manuals, presentations and resources for enhanced learning.
- Worked with central management to identify, plan, align, and address training needs.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
- Established and maintained quality control standards.
Donor Floor Group Lead Phlebotomist
CSL Plasma
12.2021 - 07.2023
- Reviewed patient records for accuracy and completeness.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
- Organized daily work based on collection priority.
- Conducted venipuncture and other CT procedures.
- Monitored patients for reactions and verified sample quality.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assisted in training and onboarding new phlebotomists.
- Followed established safety protocols and standards to minimize risk of infection and injury.
Donor Center Specialist
Grifols Biomat USA
10.2019 - 11.2021
- Maintained confidentiality of patients' health and financial information according to HIPAA standards.
- Scanned incoming patient related documents into EHR.
- Optimized patient satisfaction, provider time and treatment room utilization by scheduling per protocols.
- Maintained thorough knowledge of common patient requests to facilitate professional, positive patient experience.
- Responded to customer calls and emails to answer questions about products and services.
Education
No Degree - Criminal Justice
Savannah State University
Savannah, GA12.2022
High School Diploma -
Dougherty Comprehensive High School
Albany, GA05.2016
Skills
- Fluid Intake Monitoring
- Staff Phlebotomy Training
- Drawing Blood
- Venipuncture
- Phlebotomy Procedures
- Sanitation and Sterilization
- Sharps Disposal
- Customer Satisfaction
- Standard Operating Procedures Proficient
- Employee Performance Reviews
- Safety Policies and Procedures
- Project Management
Timeline
Quality Training Specialist
CSL Plasma
07.2023 - Current
Donor Floor Group Lead Phlebotomist
CSL Plasma
12.2021 - 07.2023
Donor Center Specialist
Grifols Biomat USA
10.2019 - 11.2021
No Degree - Criminal Justice
Savannah State University
High School Diploma -
Dougherty Comprehensive High School
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