Shamaye Dixon
Lewis Center,OH
Summary
Results-driven professional with 5 years of experience coaching and motivating sales in retail management and operational excellence. Extensive experience in inventory management, cash handling, and retail store operations, excelling in driving customer engagement and enhancing the in-store experience. Adept at promotion and merchandising strategies, consistently exceeding sales targets while ensuring optimal product presentation and availability. Renowned for exceptional customer assistance and support, thriving in fast-paced environments that demand teamwork and collaboration. Strong communication, problem-solving, and time management skills, with a focus on contributing effectively to the success of the HomeGoods team. Organized and dependable, adept at managing multiple priorities with a positive attitude. Skilled in creating engaging and attractive merchandising displays, dedicated to organizing cohesive displays that tie in different offerings and promote sales. Creative and highly organized, meeting any promotional need with precision and innovation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Field Researcher
RTI International. RTI
2023.12 - 2024.05
- Maintained detailed records of all field activities, ensuring accurate documentation for future reference and analysis purposes.
- Conducted over 100 in-depth field studies, utilizing various sampling methods to gather accurate data.
- Participated in peer review processes within academic journals or professional organizations as expert reviewer offering constructive critiques on others'' works.
- Improved team collaboration with clear communication and effective delegation of tasks.
- Collaborated with interdisciplinary teams to design comprehensive research plans addressing key questions and objectives.
- Optimized project outcomes by adapting research methodologies based on real-time observations and feedback from stakeholders.
Faculty Assistant
Morehouse School Of Medicine
2021.06 - 2024.01
- Engage in research, service, and teaching in general pediatrics and evidence-based medicine.
- Maintain class related records and assess student coursework.
- Aided in supervising patient care of assigned 40 medical students, monitoring medical care to assure care provided is safe and effective.
- Assist with practicum related labs that are required for curriculums in general pediatrics and other clinical care training.
- Participates in scholarly activities as evidenced by publication of clinical investigation, clinical observations, and clinical investigations.
- Communicated effectively with medical students, staff, and guest lecturers.
Human Resources Administrator
L Brands
2021.11 - 2022.04
- Serve as point of contact for over 100 employees across the U.S, addressing inquiries, offering guidance on HR-related issues, and facilitating resolutions.
- Created COVID guidelines/FAQ documents regarding to state mandates and L Brands policy.
- Reviewed and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes.
- Addressed employee questions in regards of payments, scheduling, and COVID testing via Smartsheet database.
- Conducted investigations and facilitated conflict resolution between employees, promoting positive and inclusive work environments.
Community Housing Administrator
Community Housing Network
2020.01 - 2021.10
- Oversaw management of 9 community housing properties serving mentally disabled adults and low-income individuals, ensuring provision of safe and affordable housing.
- Ensured compliance with local, state, and federal regulations, including fair housing laws and safety codes.
- Managed tenant relations, addressing inquiries, resolving conflicts, and fostering supportive and inclusive living environments.
- Proficient in property management software and systems
- Implemented community engagement initiatives and implementing appropriate protocols.
Data Epidemiologist
Kentucky Department Of Public Health
2019.08 - 2021.05
- Primary lead on COVID management including contact tracing, maintaining up-to-date case records and reports on viruses.
- Collection of epidemiological data for NEDSS surveillance for COVID-19 in Kentucky.
- Assist with reinforcement of federal and state rules and regulations to prevent further spread of disease.
- Assisted public health response teams with public health preparedness planning and public health emergencies.
Project Coordinator
Fulton DeKalb Hospital Authority
2018.06 - 2019.07
- Collaborated with stakeholders to ensure effective program implementation and compliance with regulatory requirements.
- Developed and implemented communication strategies to promote public health initiatives, including creating press releases, managing social media campaigns, and organizing community events.
- Conducted community needs assessments and social determinants of health research to identify factors influencing health outcomes.
- Developed and implemented community outreach initiatives, including workshops, health fairs, and partnerships with local organizations.
- Served as Program Coordinator for implementation of G.R.O.W (Growing Renewable Opportunities for Wellness) Outreach Project, which aimed to educate over 20 boys on health disparities and the importance of nutrition.
Field Service Manager
Facility Source
2017.08 - 2018.02
- Supervised diverse team of 12 field service representatives, technicians, and engineers, ensuring efficient operations.
- Engaged directly with clients and collaborated with internal stakeholders to address needs and implement strategic initiatives.
- Managed vendor communication, resolved payroll discrepancies, and ensured adherence to operational standards.
- Demonstrated flexibility through overnight travel and multitasking, supporting business needs effectively.
Sales Associate Specialist
Nordstrom Rack
2016.09 - 2017.07
- Delivered exceptional customer experiences by engaging with customers, providing personalized service, and building lasting relationships.
- Consistently met and exceeded sales targets through effective in-store and digital selling, including promoting credit and loyalty programs to enhance customer engagement.
- Supported inventory management and maintained visual presentation standards, ensuring the sales floor was always organized and customer ready.
- Adapted to various roles demonstrating flexibility and supporting dynamic business needs, while maintaining compliance with operational, merchandise, and loss prevention standards.
- Contributed to safe and clean store environments by participating in store recovery efforts and adhering to safety protocols.
Women's Sales Associate
Macy's
2012.05 - 2016.08
- Provided personalized customer service across Women’s, Men’s, Home, and Kids departments, enhancing customer experiences, and promoting loyalty programs.
- Utilized POS system to process sales, returns, online orders, and gift card activations, ensuring smooth and efficient transactions.
- Assisted customers with product questions, selections, and purchases, including opening new credit card accounts and enrolling customers in reward programs.
- Adapted to changing store needs by flexibly moving between departments, maintaining recovery standards and merchandise presentation.
- Ensured accurate merchandise pricing, processed markdowns, and updated signage to support promotional activities.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register, handled cash transactions, and counted change, ensuring accuracy and security.
- Monitored sales floor and merchandise displays for presentable condition, restocking or reorganizing products as needed.
Logistics Coordinator
Staffmark
2011.06 - 2012.05
- Orchestrated the management of sandals and clothing inventory within logistics operations, ensuring precise and punctual shipments.
- Spearheaded coordination efforts with suppliers and carriers to uphold optimal inventory levels and facilitate seamless operations.
- Implemented strategic enhancements to streamline and distribute sandals and clothing, driving operational efficiency.
- Maintained meticulous records and reports for inventory management, optimizing processes to maximize effectiveness.
- Contributed significantly to business development efforts by utilizing industry contacts and pinpointing lucrative growth prospects.
Education
Master of Science - Public Health
Morehouse School of Medicine
Atlanta, GA05.2019
Bachelor of Science - Biology And Pre-Health
Tuskegee University
Tuskegee, AL06.2016
Skills
- Leadership and Organizational Abilities
- Inventory Management
- Cash Handling
- Retail Store Operations
- Customer Engagement
- Promotion and Merchandising
- Administrative Support
- Team Leadership and Supervision
- Communication and Interpersonal Skills
- Problem-Solving Abilities
- Organizational and Time Management
- Teamwork and Collaboration
Certification
- First Aid/CPR Certified
- BLS Certified
- OSHA Assessment
- HIPA Privacy & Security
Entrepreneurial Experience
As the CEO and founder of OSO Top Tier Boutique, I established and managed a successful boutique specializing in unique and stylish products. I developed effective merchandising strategies to optimize sales and cultivated a loyal customer base through exceptional customer service. With strong organizational skills, I ensured product availability and maintained a welcoming shopping environment. Creativity and innovation differentiated the business and created a memorable brand identity. I also managed financial aspects and collaborated with vendors to provide high-quality merchandise.
Timeline
Field Researcher
RTI International. RTI
2023.12 - 2024.05
Human Resources Administrator
L Brands
2021.11 - 2022.04
Faculty Assistant
Morehouse School Of Medicine
2021.06 - 2024.01
Community Housing Administrator
Community Housing Network
2020.01 - 2021.10
Data Epidemiologist
Kentucky Department Of Public Health
2019.08 - 2021.05
Project Coordinator
Fulton DeKalb Hospital Authority
2018.06 - 2019.07
Field Service Manager
Facility Source
2017.08 - 2018.02
Sales Associate Specialist
Nordstrom Rack
2016.09 - 2017.07
Women's Sales Associate
Macy's
2012.05 - 2016.08
Logistics Coordinator
Staffmark
2011.06 - 2012.05
Master of Science - Public Health
Morehouse School of Medicine
Bachelor of Science - Biology And Pre-Health
Tuskegee University
- First Aid/CPR Certified
- BLS Certified
- OSHA Assessment
- HIPA Privacy & Security
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