Shamayllis Glass
San antonio,Texas
Summary
Detail-oriented Leasing Consultant skilled in customer service, problem solving, and organizational skills. Proven ability to manage lease documentation and coordinate resident events, enhancing community engagement. Highly motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
Morgan Group
San Antonio, Texas
08.2024 - Current
Leasing Consultant
Highmark Residential
San Antonio, Texas
08.2022 - 09.2023
- Assisted prospective tenants with property tours and answered inquiries.
- Managed lease documentation and ensured compliance with company policies.
- Coordinated resident events to foster community engagement and communication.
- Utilized property management software for tracking applications and lease renewals.
- Conducted market research to remain informed on local rental trends and pricing.
- Collaborated with maintenance staff to address tenant concerns and service requests.
- Developed relationships with residents to enhance satisfaction and retention efforts.
- Conducted background checks on applicants.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Soldier
US Army Reserve
San Antonio, Texas
07.2016 - 08.2022
- Operated military vehicles during training exercises and missions.
- Adhered to standard operating procedures while transporting hazardous materials safely and securely.
- Provided support to convoy operations by driving trucks loaded with ammunition, fuel, water, and other necessary items.
- Maintained up-to-date records of vehicle maintenance and repair logs.
- Maintained equipment and weapons to ensure operational readiness at all times.
- Assisted in planning and executing drills to enhance team performance and coordination.
- Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Displayed leadership in accomplishing assignments and learning new skills.
- Maintained accountability of assigned equipment and supplies to ensure readiness for operations.
- Collaborated with medical personnel to provide medical aid when needed during operations.
- Conducted routine inspections and maintenance on transport vehicles.
- Ensured compliance with safety regulations and operational procedures.
- Managed load distribution to optimize vehicle performance and safety.
- Assisted in developing transportation plans for various missions and exercises.
- Transported personnel, supplies, and equipment within designated areas.
- Assisted in training new Motor Transport Operators on proper driving techniques.
Service Valet
North Park Lexus At Dominion
San Antonio, Texas
04.2018 - 10.2020
- Parked and retrieved vehicles promptly for customer convenience.
- Assisted customers with vehicle drop-off and pickup processes.
- Maintained cleanliness and organization of the service area.
- Communicated effectively with service staff to ensure smooth operations.
- Conducted vehicle inspections to identify any immediate needs.
- Provided excellent customer service to enhance client satisfaction.
- Collected car keys from customers and returned them when vehicle was retrieved.
- Contributed to team efforts by accomplishing related tasks as needed.
- Answered inquiries regarding services offered by the company.
- Assisted with parking of vehicles in designated areas.
Education
Associate of Arts - Criminal Justice
Northwest Vista College
San Antonio, TX05-2021
Skills
- Attention to detail
- Problem solving
- Organization skills
- Closing techniques
- File management
- Creative problem solving
- Vehicle operation
- Safety compliance
- Load management
- Inventory control
- Regulatory compliance
- Time management
- Team collaboration
- Effective communication
Timeline
Leasing Consultant
Morgan Group
08.2024 - Current
Leasing Consultant
Highmark Residential
08.2022 - 09.2023
Service Valet
North Park Lexus At Dominion
04.2018 - 10.2020
Soldier
US Army Reserve
07.2016 - 08.2022
Associate of Arts - Criminal Justice
Northwest Vista College