Shamay N. Smith
Manzanola,CO
Summary
Multifaceted experienced administrative professional skilled in financial reporting and customer relationship management. Proven track record in enhancing operational efficiency and ensuring compliance, while actively contributing to team performance and business performance.
Overview
26
26
years of professional experience
Work History
Bookkeeper
Lusk Farms, LLC
Swink, CO
01.2020 - Current
- Processed accounts payable and receivable efficiently and accurately.
- Prepared payroll for employees, ensuring timely payments each period.
- Balanced bank statements and reconciled discrepancies regularly.
- Managed financial records and transactions for Lusk Farms, LLC.
- Maintained organized filing systems for financial documents and reports.
- Assisted in budgeting processes by tracking expenses and forecasts.
SSD/RC/ AA
Kearny County Hospital HPRV/AL
Lakin, KS
01.2020 - 12.2020
- Resolved customer issues with knowledgeable and friendly service, contributing to high customer satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with diverse coworkers to achieve goals and address product and service-related issues.
- Proposed innovative ideas and solutions that improved team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Physician Liaison
Health Watch Home Health
Lakin/Garden City, KS
01.2019 - 12.2020
- Cultivated relationships with healthcare providers to enhance patient referrals.
- Conducted regular follow-ups with physicians to address patient care needs.
- Coordinated educational sessions about home health services for local physicians.
Administrator
Sangre de Cristo Community Care
Rocky Ford, CO
01.2016 - 12.2019
- Managed daily administrative tasks for community care operations.
- Organized patient records and ensured accurate documentation.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Coordinated communication between staff and healthcare providers.
Executive Director
Arkansas Valley Hospice, Inc.
La Junta, CO
01.2001 - 12.2016
- Led strategic planning initiatives for community engagement and outreach programs.
- Coordinated fundraising events to increase resources for community programs.
- Developed partnerships with local organizations to enhance service offerings.
- Managed budget allocations for various projects and operational needs.
- Oversaw staff recruitment, training, and performance evaluation processes.
- Implemented policies to improve organizational efficiency and compliance standards.
- Facilitated board meetings, ensuring effective communication of organizational goals.
Education
QuickBooks Certified Professional -
Intuit
Online01-2023
Farm/Ranch Management Certificate - Agriculture
Otero Junior College
La Junta, CO01-1999
Some College (No Degree) - Landscape Architecture
Colorado State University
Fort Collins, COSkills
- QuickBooks
- Payroll
- Accounts Payable
- Accounts Receivable
- Taxes
- Financial Reporting
- Financials
- Invoice
- Client Invoicing
- Cash Flow Management
- Vendor Management
- Compliance
- Compliance standards
- Microsoft Office Suite
- Reporting
- Office Management
- Team collaboration
- Quickbooks
Volunteer Experience
- 01/01/23 - Present, Board Secretary, Manzanola Rural Fire Protection District
- 01/01/13 - 12/31/19, Volleyball scorekeeper/libero tracker, Fowler Jr/Sr High School
- 01/01/16 - 12/31/16, Home Stay Organizer, Fowler, Pedal the Plains Committee
- 01/01/14 - 12/31/19, Member, 4-H Cloverleaf Livestock Club and Arkansas Valley Fair
- 01/01/11 - 12/31/16, Committee Member & Organizer, COCO Century Annual Bike Ride
- 01/01/10 - 12/31/12, Event Chair, Relay for Life of the Arkansas Valley
Professional Continuing Education
- 05/01/20, Adult Care Home Operator's Course, GERTI Online
- 05/01/20, Social Service Designee-KDHE Course Approval #51043, We Care Online
- 10/06/18, NAHC Leadership, Dallas, TX
- 04/19/16, NHPCO's 313t Management and Leadership Conference, National Harbor, MD
- 04/28/15, NHPCO's Hospice Manager Development Program, National Harbor, MD
- 12/08/14, Hospice Regulatory Boot Camp presented by Weatherbee, Las Vegas, NV
Community Service
- 01/01/15 - 12/31/19, Member, Fowler School Sports Complex Improvement Project
- 01/01/15 - 12/31/19, Member, Otero County Health Department Board of Directors
- 01/01/14 - 12/31/19, Member, Fowler Recreation Department
- 01/01/10 - 12/31/16, Member, Secretary for Board of Directors, Colorado Hospice Organization (HPCAR)
Timeline
Bookkeeper
Lusk Farms, LLC
01.2020 - Current
SSD/RC/ AA
Kearny County Hospital HPRV/AL
01.2020 - 12.2020
Physician Liaison
Health Watch Home Health
01.2019 - 12.2020
Administrator
Sangre de Cristo Community Care
01.2016 - 12.2019
Executive Director
Arkansas Valley Hospice, Inc.
01.2001 - 12.2016
QuickBooks Certified Professional -
Intuit
Farm/Ranch Management Certificate - Agriculture
Otero Junior College
Some College (No Degree) - Landscape Architecture
Colorado State University