SHAMBRIA YOUNG
Fulshear,USA
Summary
Strategic and compassionate nonprofit leader with over 10 years of experience driving impactful programs that support underserved youth and families. Proven success in managing cross-functional teams, implementing trauma-informed practices, and building collaborative community partnerships. Expert in Applied Behavior Analysis (ABA), program development, and staff capacity building. Adept at using data-driven approaches to enhance service delivery, compliance, and long-term outcomes in behavioral health and youth development settings. Highly driven and collaborative individuals with strong ability to connect with diverse communities, facilitating meaningful and impactful interactions. Demonstrates generous patience and empathy, effectively addressing community needs and concerns through persuasive communication and strategic outreach initiatives. Consistently fosters positive relationships and partnerships, enhancing community engagement and participation. Possesses deep knowledge of outreach strategies and community resources, ensuring successful program implementation and community support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
COMMUNITY OUTREACH SPECIALIST
DEPELCHIN CHILDREN'S CENTER
09.2023 - 07.2025
- Advocated for underserved communities by engaging in legislative advocacy initiatives.
- Cultivated relationships with corporate sponsors to secure funds for program initiatives.
- Engaged diverse populations through culturally competent approaches tailored specifically for their needs.
- Maintained up-to-date records of all outreach activities and progress made towards goals.
- Assisted in designing strategies for recruiting volunteers and promoting volunteerism.
- Developed and implemented a comprehensive community outreach strategy to engage with local stakeholders.
- Analyzed trends in demographics, health care access, transportation needs. within the target population.
- Created promotional materials such as newsletters, brochures and flyers to increase awareness of programs and services.
- Organized events, workshops and other activities to promote the organization's mission and goals.
- Identified resources available within the community that could be used by individuals or families in need of assistance.
PROGRAM DIRECTOR
FRIENDS OF THE CHILDREN
04.2023 - 09.2023
- Cultivated strong relationships with external partners, building strategic collaborations.
- Marketed programs to educate agencies and communities about available programs and services.
- Screened and recruited incoming clients, volunteers and potential collaborations for admission into program.
- Facilitated communications between internal stakeholders and external partners involved in programs.
- Advocated for program expansion and secured resources for program growth.
- Performed personnel duties, such as hiring staff and evaluating work performance.
- Monitored and reviewed programming to ensure that schedules were met, guidelines were adhered to and performances are of adequate quality.
- Developed ideas for programs and features that station could produce.
- Established work schedules and assigned work to staff members.
- Participated in planning and execution of fundraising activities.
- Conferred with directors and production staff to discuss issues, such as production and casting problems, budgets, policies, and news coverage.
- Developed budgets for programming and broadcasting activities and monitored expenditures to ensure that remained within budgetary limits.
- Directed and coordinated activities of personnel engaged in broadcast news, sports, or programming.
- Planned and scheduled programming and event coverage, based on broadcast length, time availability and other factors, such as community needs, ratings data, and viewer demographics.
- Coordinated activities between departments, such as news, and programming.
- Reviewed information about programs and schedules for accuracy and provided such information to local media outlets.
- Checked completed program logs for accuracy and conformance with Federal Communications Commission (FCC) rules and regulations and resolved program log inaccuracies.
BEHAVIOR SPECIALIST
POSITIVE BEHAVIORAL SUPPORT
06.2022 - 04.2023
- Conducted functional assessments to determine the root cause of behavioral issues.
- Implemented teaching procedures using evidence-based practices and science-backed strategies of applied behavior analysis.
- Provided behavior support and suggestions for classroom management.
- Monitored the effectiveness of behavior modification plans over time.
- Utilized data analysis techniques to monitor progress of individual cases.
- Managed inappropriate behavior through behavior intervention plans and support from clinical team.
TEAM LEAD- PROFESSIONAL MENTOR
FRIENDS OF THE CHILDREN
07.2014 - 04.2023
- Supervised the daily work of staff to ensure work prioritization and quality.
- Mentored and coached team members to ensure successful performance.
- Delegated tasks to team members according to project requirements and employee strengths.
- Enforced company policies while providing guidance and support as needed, revealing sound judgment and decision-making ability.
- Trained staff on product knowledge to ensure customers received accurate information, displaying excellent instructional abilities.
- Monitored daily operations, utilizing organizational and problem-solving skills to identify areas for improvement.
- Resolved problems and escalated high-level issues to supervisor within established timeframes.
- Coordinated with management to prioritize assignments based on current issues and business needs.
- Reported staff progress, deficiencies, and training needed to management.
OWNER/ OPERATOR
S&S LIGHTHOUSE GROUP HOME
06.2019 - 01.2022
- Led startup and opening of group home for
- Managed all aspects of the daily operations including personnel, inventory control, budgeting, pricing.
- Provided friendly and engaging customer service to internal and external customers.
- Developed and maintained relationships with clients, suppliers, and subcontractors to ensure successful completion of projects.
- Provided leadership by setting clear goals and expectations for team members.
- Negotiated and managed contracts with vendors to ensure a cost-effective supply chain.
- Maintained up-to-date knowledge of industry trends to remain competitive in the marketplace.
- Performed financial analysis to identify areas for cost savings and increased profitability.
- Coordinated staff training programs to ensure employees had appropriate skillsets for their roles.
- Created detailed business plans outlining strategies for growth and expansion.
VICE PRESIDENT
GIRLS THAT ROCK INC.
05.2011 - 07.2014
- Revamped existing processes to streamline operations while increasing efficiency.
- Directed strategic planning efforts that enabled the organization to achieve its short-term goals while positioning itself for long-term success.
- Provided leadership in developing corporate vision, mission, values, and culture.
- Negotiated and managed partnerships with vendors and suppliers.
- Developed growth plans by identifying key targets.
- Directed the planning and execution of new projects.
- Met with staff members to discuss projects and set goals for upcoming projects.
- Oversaw the development of long-term goals, objectives, policies, procedures, and systems.
Education
Master of Arts (M.A.) - Human Services (Child Protection)
Nova Southeastern University
Fort Lauderdale, FL06.2020
Bachelor of Arts (B.A.) - Liberal Studies
Bethune-Cookman University
Daytona Beach, FL12.2013
Skills
- Program Management & Evaluation
- Strategic Planning & Organizational Leadership
- Community Outreach & Partnership Building
- Budgeting & Regulatory Compliance (APD, Medicaid)
- Public Speaking & Advocacy
- Behavioral Health & Applied Behavior Analysis (ABA)
- Staff Development & Performance Management
- Youth Development & Trauma-Informed Care
- ETO Systems & Data Analysis
Certification
- CPR/First Aid
- Trauma-Informed Care
- APD Provider Training
Timeline
COMMUNITY OUTREACH SPECIALIST
DEPELCHIN CHILDREN'S CENTER
09.2023 - 07.2025
PROGRAM DIRECTOR
FRIENDS OF THE CHILDREN
04.2023 - 09.2023
BEHAVIOR SPECIALIST
POSITIVE BEHAVIORAL SUPPORT
06.2022 - 04.2023
OWNER/ OPERATOR
S&S LIGHTHOUSE GROUP HOME
06.2019 - 01.2022
TEAM LEAD- PROFESSIONAL MENTOR
FRIENDS OF THE CHILDREN
07.2014 - 04.2023
VICE PRESIDENT
GIRLS THAT ROCK INC.
05.2011 - 07.2014
Bachelor of Arts (B.A.) - Liberal Studies
Bethune-Cookman University
Master of Arts (M.A.) - Human Services (Child Protection)
Nova Southeastern University
Publications
- Https://youtu.be/1FMJCdBN4-Y
- Https://youtu.be/Tl5L7HcAk0Q
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