High-level client relations professional experienced in accounts management, event management, and business development. Proven track record of leadership, creativity and client satisfaction going back nearly two decades.
Hi, I’m
Shameca Farris
Denver,CO
Summary
Overview
11
years of professional experience
Work History
Imprint Events Group
Program Manager
01.2023 - Current
Job overview
- Supporting Director & Associate Director of Technical Production in the day-to-day sales management of individual programs through proposal writing including generating RFPs for current and prospective clients
- Sourced suppliers, developed contracts for current and prospective vendor partners
- Managing vendor relationships and operations, including contracted negotiations to receive preferred pricing and to meet client budgets
- Assembled RFQ’s for client av production that included video/projection, audio, lighting, scenic, & labor
- Managed and maintained program budgets in accordance with desired profit margin
- Assisted the Technical Director & Associate, with the overall production development to best meet clients’ needs while effectively communicating with external distributors, representatives & agents to solve complex inquires to ensure client satisfaction
- Executed and managed client programs onsite in the role of stage manager
- Business development and collaboration with key client accounts such as Alcon, Dat Solutions (DATCON), Mandylights, UCB, Zayo, etc, for corporate production
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Implemented digital filing system, drastically reducing retrieval times and improving document organization.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Facilitated cross-departmental workshops to identify process improvements, leading to more efficient workflow and reduced bottlenecks.
- Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
- Conducted comprehensive market research to inform strategic planning, leading to more targeted and effective project initiatives.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Implemented project management techniques to overcome obstacles and increase team productivity.
matrix events
Account Coordinator
09.2022 - 05.2023
Job overview
- Built, supported new and existing relationships with clients, while building a culture of outstanding service
- Conceptualized, created, & produced, live, hybrid, & virtual productions for clients
- Managed client budgets while assisting Account Manager with client RFPs
- Developed and generated client agreements with the responsibility of collecting payments & signatures prior to production kickoff, while continuing to manage payments throughout the close & reconciliation of the program
- Developed department SOPS & Case Studies
le bilboquet
Buisness Development Supervisor
11.2019 - 09.2022
Job overview
- Event coordination i.e., private and corporate events
- Managing vendor relationships and daily operations
- Maintaining daily and event budget including bookkeeping using computer-based systems
- Business development and collaboration with key players such as Morgan Stanley, Empower, Weight Watchers, UBS Financial and Revelstoke Capital for corporate events
Operation Altitude
Freelance Event Coordinator
09.2013 - 03.2020
Job overview
Education
School of Individualized Studies, emphasis Event and Meeting Management, Metropolitan State University of Denver
Bachelors of Science from Organizational Leadership
01.2016
University Overview
Skills
- Operation and budget management
- Virtual Management including Zoom Webinar & Swoogo
- Event Management
- Meeting Coordination
- Technical Production Planning
- Event Registration including Cvent Software
- Operations Management
- Business Development
- Technical Event Coordination
- Asana
- MS Office Applications
- Vendor Relationship Management
- Proposal Development
- Google Workspaces
- Technical understanding
Production Experience
Production Experience
Alcon Production
Client Objective: To empower and uplift attendees, while providing more information regarding new products, sales goals and growth during Alcon’s POA Meeting in July 2023, held in Dallas, TX.
Task Given:
• Assisted Technical director with conceptualizing and creating a full production featuring Alcon’s brand messaging of “Level Up”.
• Worked with preferred AV Partner Inspire to produce over a 650k production while utilizing a 11.25’x20’ Front-end screen and projector.
• Helped coordinate with the technical director the technical aspects of the production including lighting, audio, graphics, and stage design teams to ensure that all technical elements in the production are well executed.
• Worked closely on rehearsals as stage manager with the show caller in order to maintain production schedule, and facilitating communications between director and client.
• Built Run of Show and managed cue to cue with show caller
• Assumed role as Breakout manager, managed over 20 breakout sessions for the client to ensure all av needs and requirements are met.
UCB Production
Client Objective: To assist the client in the reveal of their new pharmaceutical product for plaque psoriasis Bimzelx to doctors and sales reps alike.
Task Given:
• Collaborated with our preferred av partner Inspire to produce 350k production that featured a 34’6 x 11’6 LED Wall.
• Assisted Technical director with conceptualizing and creating a full production featuring UCB’s brand messaging
• Helped develop client relationship as the client faced several challenges with this production, including several date changes, while awaiting FDA approval.
• Sourced CAD designer and content manager to help bring the client’s vision to life
• As Stage Manager, I assisted the technical director with the technical aspects of the production including lighting, audio, graphics, and stage design teams to ensure that all technical elements in the production
Dat Solutions Freight & Analytics
Client Objective: To assist client with their annual national sales meeting for Dat Solutions (DATCON), in Houston, TX.
• Managed client’s extremely tight budget of 150k, while guiding the client through the aspects of technical production
• Assisted the client with conceptualizing their production including providing CAD Renderings, content creation, and set design
• Helped develop client relationship and used opportunities to grow the program the following year
• As Stage Manager, I assisted the technical director with the technical aspects of the production including lighting, audio, graphics, and stage design teams to ensure that all technical elements in the production are well executed.
Timeline
Program Manager
Imprint Events Group
01.2023 - Current
Account Coordinator
matrix events
09.2022 - 05.2023
Buisness Development Supervisor
le bilboquet
11.2019 - 09.2022
Freelance Event Coordinator
Operation Altitude
09.2013 - 03.2020
School of Individualized Studies, emphasis Event and Meeting Management, Metropolitan State University of Denver
Bachelors of Science from Organizational Leadership
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