Shamecha Jones
Lebanon,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Uber Partner
Uber
01.2018 - Current
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
Patient Service Representative
Hunterdon Health
03.2022 - 03.2023
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
HR Recruiter
Team Select Home Care Agency
10.2021 - 03.2022
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Verified applicant references and employment details.
- Developed recruiting strategies to identify qualified candidates and build network.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
Senior Community Relations Specialist
Newark Fire Department
12.2013 - 04.2021
- Filed reports, documented content and outcome of individual coaching sessions, detailed individual assessments and demographics and offered insight into various issues.
- Liaised between program manager and worksite supervisors regarding administrative and operating requirements.
- Organized and tracked related documentation contact information, communication logs, timesheets, evaluation forms, surveys and completion forms.
- Created great working relationships with different levels of city departments and other organizations.
Executive Guidance Keyboarding Clerk
Newark Board Of Education
02.2007 - 11.2013
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed documents and materials to disseminate information to appropriate parties.
- Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Purchased and maintained office supplies.
Salon Owner/Operator
Peace And Blessings Hair Studio
08.2003 - 01.2007
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Learned and remained updated on statutory requirements and regulations.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Casual Clerk/Assistant Warehouse Manager
US Postal Service. 10 Yr +
01.1995 - 12.2006
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Supervised warehouse operations by managing employees during shifts.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Trained employees on equipment operation and safety protocols.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
Education
Associate of Science - Business Administration And Management
Rutgers, The State University of New Jersey
Newark, NJ07.2017
Skills
- Strategic Initiatives
- Transporting Passengers
- Marketing Initiatives
- Scheduled Maintenance
- Service Dispatching
- Personnel Engagement
- Customer Satisfaction
- Customer Reservations
- Time Management
- Trained in First Aid
Timeline
Patient Service Representative
Hunterdon Health
03.2022 - 03.2023
HR Recruiter
Team Select Home Care Agency
10.2021 - 03.2022
Uber Partner
Uber
01.2018 - Current
Senior Community Relations Specialist
Newark Fire Department
12.2013 - 04.2021
Executive Guidance Keyboarding Clerk
Newark Board Of Education
02.2007 - 11.2013
Salon Owner/Operator
Peace And Blessings Hair Studio
08.2003 - 01.2007
Casual Clerk/Assistant Warehouse Manager
US Postal Service. 10 Yr +
01.1995 - 12.2006
Associate of Science - Business Administration And Management
Rutgers, The State University of New Jersey
Similar Profiles
Calvenel Junior JeanCalvenel Junior Jean
Driver at UberDriver at Uber
Leonardo De Castro SilvaLeonardo De Castro Silva
Independent Driver Partner at UberIndependent Driver Partner at Uber
Rob Keith BanlaygasRob Keith Banlaygas
UBER Driver at UberUBER Driver at Uber
Jason TuckerJason Tucker
Rideshare Driver at UberRideshare Driver at Uber
Aubrey CarlsonAubrey Carlson
Secretary at D&K Gypsum FloorsSecretary at D&K Gypsum Floors