Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

Shameek Harrison

New York

Summary

Accomplished professional with extensive experience in customer service, management, and administration. Skilled at managing teams, team building, and ensuring target goals are always met. Demonstrated success in managing high-volume tasks within fast-paced environments.

Overview

23
23
years of professional experience

Work History

Admin Director of Social Services

Department of Homeless Services
New York
03.2025 - Current

Provide leadership and supervision to the social service staff.

Supervise the process of identifying clients’ needs and matching them to the appropriate shelter unit.

Prepare statistical reports for program analysis and work measurement.

Conduct routine supervision and ensure staff adhere to city time and leave regulations.

Train, support, and monitor intake staff to meet performance and compliance standards.

Supervisor

Housing Preservation & Development
New York
11.2022 - 11.2023

Supervise office activities to timely process all class c violations including communicating with owners, landlords, tenants, community advocates, Emergency Repair Unit, Housing Litigation Unit, and other programs to facilitate compliance.

Provide supervisory support on inquiries from tenants, landlords, property managers, and community representatives.

Review, prepare, and submit affidavits for no access to heating plants and emergency repair violations.

Compliance Review Analyst

Housing Preservation & Development
NYC
08.2019 - 09.2020

Complete audits and follow up with the Housing Manager to ensure all deficiencies are corrected; write reports of audit findings for the Directors.

Responsible for file inspection and ensuring communities are conforming to rental application criteria and maintaining accurate recordkeeping.

Supervisor/HR Generalist

Department of Homeless Services
NYC
01.2018 - 08.2019

Complete audits and follow up with the Housing Manager to ensure all deficiencies are corrected; write reports of audit findings for the Directors.

Responsible for file inspection and ensuring communities are conforming to rental application criteria and maintaining accurate recordkeeping.

Expeditor

Brooklyn District Attorney Office
New York
07.2016 - 01.2018

Answer inquiries from the general public and defense attorneys regarding judicial procedures.

Provide aid and assign cases to the Police Department, Paralegals, and Assistant District Attorneys.

Case Manager Technician

Metro Plus Health Plan
New York
09.2013 - 07.2016

Provide health education counseling to members, emphasizing the importance of medical, and mental health treatment and medication compliance.

Provide support services by facilitating primary care appointments and discharge planning.

Perform member assessments and high-volume data collection in accordance with plan requirements.

Case Manager

Community Housing and Services
New York
04.2012 - 07.2013

Coordinate with various service providers to ensure clients receive all entitlements.

Assess clients' capabilities, problems, and situations to determine services needed.

Provide intakes and comprehensive case management to the MICA population.

Resident Aide

CAMBA
New York
10.2011 - 04.2012

Ensured clients received all necessary services, i.e., meals, personal care products, intake, etc.

Responsible for the coordination of congregate meal delivery.

Outreach Coordinator

Bedford Stuyvesant Restoration
New York
08.2008 - 06.2009

Developed and implemented outreach strategies to enroll youth in after-school programs.

Assisted with the development and delivery of the curriculum that would stimulate growth in language, social, and motor skills.

Executive Assistant

Universal Music Group
New York
06.2002 - 12.2004

Coordinated internal and external meetings for the Vice President and C.E.O.

Responsible for all office administration.

Implemented promotional/marketing ideas for the following artists: Eminem, U2, and 50 Cent.

Education

BBA - Business Administration

Baruch College
New York, NY
06.2008

Skills

Proficient in Microsoft Office, Communication, Management, Conflict Resolution, Interpersonal, Analytical, Leadership, Adaptability / Flexibility, Customer Service, Multitasking, Listening, Critical Thinking, Time Management, Decision Making, Reliability, Organizational, Program Management, Project Management, Confidentiality, Recruiting, Objectivity, Research, Team Building and Marketing

Hobbies and Interests

International Traveling

Exploring Cultures

Visiting Museums

Languages

  • English, Fluent
  • Spanish, Pre-intermediate

Timeline

Admin Director of Social Services

Department of Homeless Services
03.2025 - Current

Supervisor

Housing Preservation & Development
11.2022 - 11.2023

Compliance Review Analyst

Housing Preservation & Development
08.2019 - 09.2020

Supervisor/HR Generalist

Department of Homeless Services
01.2018 - 08.2019

Expeditor

Brooklyn District Attorney Office
07.2016 - 01.2018

Case Manager Technician

Metro Plus Health Plan
09.2013 - 07.2016

Case Manager

Community Housing and Services
04.2012 - 07.2013

Resident Aide

CAMBA
10.2011 - 04.2012

Outreach Coordinator

Bedford Stuyvesant Restoration
08.2008 - 06.2009

Executive Assistant

Universal Music Group
06.2002 - 12.2004

BBA - Business Administration

Baruch College
Shameek Harrison