Lead the execution of diverse educational events, including seminars, webinars, workshops, and conferences such as Coffee with the Professor, Clinical Corner, Ask the Researcher, and Neuroscience Section Webinars.
Manage the publication process for the Barriers to Health Disparity Committee white paper, act as the project manager for the Forward QI Novo Nordisk Grant for Obesity Education curriculum, and oversee the publication of patient education materials for the Clinical Practice Committee.
Serve as the primary liaison for eight Special Interest Groups (SIGs), including Basic Science, Clinical Science, Behavioral Science, Bariatric Surgery and Devices, Clinical Practice, Pediatric Obesity, Population Science and Public Health, and Neuroscience.
Manage volunteers and act as liaison for seven committees, including Membership, Early-Career Professional Sub-Committee, Diversity, Fellowship Subcommittee, Education, Policy & Advocacy, and Clinical Practice.
Support section-endorsement process for symposia/speaker suggestions for TOS Annual Meeting.
Manage Section elections of new leadership and update roster accordingly.
Organize and manage Section-related content for Society newsletter, website and annual meeting program materials.
Coordinate section abstract awards.
Provide logistical and administrative support for Section fundraising efforts and grants.
Coordinate with accounting department to keep a record Section revenue and expenses, including management support for budgeting, expenses and invoicing for Section events.
Direct and cultivate a six-year partnership with the Susan G. Komen Breast Cancer Challenge, securing annual sponsorships of up to $15,000 to support research finalists.
Manage all membership data in the AMS, including profiles, applications, renewals, payments, and communications.
Oversee AMS operations, serving as the primary contact for staff support, training, and system updates.
Administer the membership renewal process, reviewing applications, processing payments, and updating records.
Assist the accounting department with payment reconciliation.
Provide membership support across all departments.
Prepare monthly membership reports and generate charts/statistics for internal and external use.
Convert grace period members to lapsed status after 60 days.
Verify student membership eligibility and process emeritus member requests.
Assist members with clinician directory updates and database changes.
PROPOSAL WRITER ASSISTANT
Spectra Consulting Solutions, Inc.
03.2013 - 05.2014
Monitor RFQ/RFP postings for proposal opportunities.
Assist with the development of RFQ/RFP responses, proposals, qualifications, presentation packages, and promotion materials.
Engage team members to obtain information required to develop proposal content.
Maintain submission information and records/documents.
Maintain of updated resumes, project experiences, photos, profiles, and presentation materials and organize proposal files.
Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
CLIENT & TECHNICAL SUPPORT ANALYST
Association of American Medical Colleges
03.2009 - 03.2014
Addressed an average of 50 customer inquiries per day, exceeding department KPIs by 20%.
Identified and resolved 20+ software bugs, producing a 30% increase in software stability.
Decreased average resolution time for file-related issues by 40% through efficient use of database query troubleshooting.
Instructed more than 200 healthcare professionals on software, fulfilling a 95% user satisfaction rate.
Collaborated with cross-functional teams to resolve technical issues, contributing in a 20% decrease in average resolution time.
Optimized database query troubleshooting, resulting in substantial reduction of average resolution time for file-related issues.
ASSISTANT OFFICE MANAGER
Building Maintenance Systems, Inc.
03.2007 - 03.2009
Effectively supervised payroll processing for a team of 40 employees, guaranteeing 100% accuracy and timeliness. Implemented a new digital bookkeeping system, reducing errors by 15% and increasing efficiency by 20%.
Established performance metrics for office staff, leading to a 10% increase in productivity.
Diminished staff burnout by 25% by guaranteeing workload was evenly distributed through effective delegation.
Assisted in the coordination of company events, resulting in a 15% increase in employee engagement.
CONFERENCE ASSISTANT
The Scientific Consulting Group, Inc.
03.2006 - 03.2007
Facilitated the registration process for 500+ conference attendees, optimizing check-in procedures and delivering high-quality customer service.
Provided event details and promoted amenities to clients and sponsors, resulting in a 20% increase in sponsor engagement. Coordinated attendee packets and room assignments for events ranging from 30 to 800 attendees.
Provided on-site support during EPA conferences, ensuring smooth execution and receiving praise from 95% of participants.
Maintained accurate room condition reports for over 100 conference rooms, ensuring all issues were promptly addressed and resolved.
Education
Bachelor of Science - Business Administration
University of Maryland Global Campus
Adelphi, MD
05.2024
Associate of Applied Science - Hospitality Management
PA Student Family Practice Rotation at Lifestyle Diabetes and Obesity CenterPA Student Family Practice Rotation at Lifestyle Diabetes and Obesity Center