Shameer Azeez
Azusa,CA
Summary
Skilled copier technician with experience in repair and maintenance of computer, automated teller and office machines. Excellent diagnostic and troubleshooting skills to identify problems and repair components and machines.
Overview
17
17
years of professional experience
Work History
Copier-technician
Konica Minolta Business Solutions US
Los Angeles, CA
05.2007 - Current
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Replaced defective components and parts on malfunctioning computers and office machines.
- Inspected and tested faulty circuit boards and microprocessors.
- Restored data on computers and office machines.
- Streamlined copier repair processes to minimize day-to-day downtime and increase overall productivity.
- Trained customer employees and managers on machine use and maintenance.
- Updated and replaced outdated drivers and software for computers and office machines.
- Developed detailed maintenance schedules for copier equipment to maximize equipment lifetimes.
- Efficiently troubleshot and repaired copier equipment to cut company costs and maximize productivity.
- Evaluated systems according to predetermined checklist and noted issues.
- Generated reports for customer service issues and repair records.
- Assisted customers with technical support inquiries.
- Serviced copier equipment for expedient repair and minimal downtime.
- Demonstrated increased knowledge of company products and equipment.
- Explained diagnostic findings to customers and outlined repair or service options.
Education
No Degree - Automotive Engineering Technology
Pasadena City College
Pasadena, CASkills
- Equipment Calibration
- Workflow Optimization
- Mechanical Aptitude
- Parts Replacement
- Mechanical Repair
- Electrical Troubleshooting
- Electrical Knowledge
- Document Management
- Software Installation
- Electrical Component Replacement
- Attention to Detail
- Maintenance and Repair Recordkeeping
- Hand and Power Tool Operation
- Customer Relations
- Breakdown Prevention
- Expense Reporting
- Memory Installation
- Equipment Programming
- Problem Diagnostics
- Machine Reassembly
- Adjustment and Calibration
- Emergency Repairs
- Software Reinstallation
- New Systems Testing
- Functionality Testing
- Equipment Configuration
- Client Relationship Management
- Deadline Attainment
- Data Recovery
- Hardware and Software Configuration
- Configuration Management
- Hand Tool Expertise
- Testing Instrument Calibration
- Testing and Evaluation
- Hand Tool Knowledge
- Parts Inventory Maintenance
- Preventive Maintenance
- Corrective Maintenance
- Decision-Making
- Mechanical Abilities
- Remote Troubleshooting
- Customer Service
- System Upgrades
- Troubleshooting Techniques
- Computer Networking
- Critical Thinking
- Creativity and Innovation
- Telephone and Email Communication
- Machine Assembly
Timeline
Copier-technician
Konica Minolta Business Solutions US
05.2007 - Current
No Degree - Automotive Engineering Technology
Pasadena City College
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