Shameika Boyce
Aubrey
Summary
Dedicated worker with excellent communication, time management, and computer skills. Eager to leverage my abilities to successfully fill the vacancy at your company. Consistently praised as hardworking by peers. Reliability and commitment make me a valuable asset in helping your company achieve its goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Site Supervisor
Allied Universal Security Services
10.2023 - Current
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Removed unauthorized persons from facility grounds.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
- Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
- Wrote and submitted daily reports on security team operations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Managed security staff rotation for position coverage on breaks.
- Performed security investigations and reported findings to client management.
Assistant Supervisor/ CCTV Operator
Allied Universal
08.2011 - 10.2023
- Participated in ongoing training to enhance own job skills and knowledge
- Met deadlines while maintaining high-quality deliverables
- Responded quickly to meet customer needs and resolve problems
- Performed routine and scheduled maintenance services
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Troubleshot minor problems and reported larger technical issues
- Worked with coworkers to complete tasks
- Performed general maintenance and repair
- Provided efficient and courteous service to customers at all times
- Assisted with new hire orientation and employee training
- Provided product information and resolved concerns to assist customers
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Defined problems, collected data, established facts and validated conclusions
- Conducted staff meetings to relay general information or to address specific topics
- Adhered to quality and service standards to support operational goals
Education
Associate In Arts (A.A.) - Information Technology
University Of Phoenix
Phoenix, AZ05.2018
Skills
- Administrative Oversight
- Motivational Leadership
- Managing Operations and Efficiency
- Strategic Decision-Making
- Technical Proficiency
- Scheduling and Coordinating
- Customer Loyalty
- Shift Coverage
- Process Knowledge
- Detailed Activity Logs
- CCTV Expertise
- Basic First Aid
- Medical Emergency Response
- Attentive and Observant
- Employee and Visitor Screening
- Security Team Coordination
- Ground Patrol
- CCTV Monitoring
- Video Recordings
- Live Recording
- Closed Circuit TV Systems
- Client Support
- Daily Logs
- Emergency Alarm Monitoring
- Suspicious Activity Monitoring
- Crime Prevention
- Building Policies and Procedures
- Microsoft Excel
- Security and Antivirus Software
- Armed Security Guard Certification
- Administration and Reporting
- Employee Coaching and Motivation
- Job Assignments
- Quarterly Reviews
- Customer Inquiries
- Office Meetings
- Employee Timesheet Processing
- Safe Work Practices
- Office Supplies and Inventory
- Negotiation and Conflict Resolution
Certification
- Level III Commissioned Security Certified
Timeline
Security Site Supervisor
Allied Universal Security Services
10.2023 - Current
Assistant Supervisor/ CCTV Operator
Allied Universal
08.2011 - 10.2023
Associate In Arts (A.A.) - Information Technology
University Of Phoenix
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