Hi, I’m
Shameka Braddock
Macomb,MI
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
15
years of professional experience
1
Certification
Work History
Oakland County Register Of Deeds
Office Assistant II
12.2019 - Current
Job overview
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Supported staff on special assignments and ad hoc projects.
Beaumont Hospital
Patient Care Sitter
04.2015 - 12.2019
Job overview
- Demonstrated empathy and kindness to display positive character traits.
- Managed challenging behaviors through positive reinforcement strategies and clear expectations for appropriate conduct.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Stellantis Sterling Heights Assembly Plant
Assembly Line Worker
12.2017 - 11.2019
Job overview
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Followed outlined specifications to implement assembly plans.
- Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
Havenwyck Hospital
Housekeeping Supervisor
07.2013 - 11.2017
Job overview
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Increased employee performance through effective supervision and training.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Evaluated employee performance and developed improvement plans.
Wingate Hotel
Housekeeping Supervisor
05.2010 - 08.2015
Job overview
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Managed laundry sorting, washing, drying, and ironing.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
- Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
Education
Bakers College1500 University, Auburn Hills, Mi 48326
No Degree from Elementary Education
09-2004
Pontiac Northern High School1051 Arlene Ave, Pontiac, Mi 48340
High School Diploma
08-1998
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Organizing and categorizing
- Office administration
- Prioritizing work
- Dedicated team player
- Professional and mature
- Clerical support
- Presentation preparation
Certification
- CPR/AED Certification
Timeline
Office Assistant II
Oakland County Register Of Deeds
12.2019 - Current
Assembly Line Worker
Stellantis Sterling Heights Assembly Plant
12.2017 - 11.2019
Patient Care Sitter
Beaumont Hospital
04.2015 - 12.2019
Housekeeping Supervisor
Havenwyck Hospital
07.2013 - 11.2017
Housekeeping Supervisor
Wingate Hotel
05.2010 - 08.2015
- CPR/AED Certification
Bakers College
No Degree from Elementary Education
Pontiac Northern High School
High School Diploma
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