Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shameka Castaneda

Liberal,KS

Summary

Experienced Quality Control Inspector skilled at inspections, assessments and reporting on quality issues. Accomplished at helping companies dramatically improve production through quality control enhancements. Works well with production teams on correcting negative trends and driving improvements. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

18
18
years of professional experience

Work History

Quality Assurance Analyst

National Beef Packing Co
10.2014 - Current
  • Use specialized tool to take precise measurements of various aspects of samples.
  • Complete non-destructive test and visual inspections on a continuous basis.
  • Perform detailed analysis on samples of products.
  • Gather temperatures of product to make sure it maintains an acceptable temperature.
  • Interaction with QA Manager and Production Management for analysis projects.
  • Ensure that National Beef provides a wholesome, food safe product to our customer.
  • Help monitor both food safety and employee safety throughout the facility.
  • Complete routine inspections of components and product to fulfill quality assurance requirements.
  • Assessing product to ensure compliance with customer specifications.
  • Providing positive, professional ongoing training to production employees in regard to customer specifications.

Retail Sales Associate

Walmart
06.2008 - 08.2014
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Catering Staff Member

Aramark
07.2006 - 04.2008
  • Enhanced customer satisfaction by providing exceptional catering services at various events.
  • Ensured timely food preparation and delivery for seamless event execution.
  • Collaborated with team members to create memorable experiences for clients and guests.
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
  • Provided excellent service under high-pressure situations, ensuring smooth event operations.
  • Supported successful events by setting up venue spaces according to client specifications.
  • Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
  • Cleared dishes and glassware quickly following each course.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Arranged furniture and added decorations to assist in setting up for catering events.

Education

High School Diploma -

Dumas High School
Dumas, AR
05.2006

Skills

  • Compliance Enforcement
  • Audit Coordination
  • Specifications Reading
  • Recordkeeping
  • Product Inspection
  • Safety Procedures
  • Quality Control
  • Measurement Techniques
  • Quality Control Planning
  • Visual Inspections
  • Safety Protocols
  • Customer Service
  • Display Setup
  • Money Handling
  • Cash Register Operation
  • Brand Representation
  • Product Promotions
  • Upselling Strategies
  • Customer Needs Assessment
  • Customer Assistance
  • Phone Etiquette
  • Stocking and Receiving
  • Professional Appearance
  • Teamwork and Collaboration
  • Problem-Solving
  • Teamwork
  • Relationship Building

Accomplishments

Received 4 "exceeds expectations" ratings on performance reviews

Timeline

Quality Assurance Analyst

National Beef Packing Co
10.2014 - Current

Retail Sales Associate

Walmart
06.2008 - 08.2014

Catering Staff Member

Aramark
07.2006 - 04.2008

High School Diploma -

Dumas High School

Similar Profiles

CREATE PROFILE
Shameka Castaneda