Shameka Givens
Denver,CO
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Knowledgeable in Linehaul department with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
15
15
years of professional experience
Work History
Linehaul Manger
Linehaul Manger
Aurora, CO
01.2022 - Current
- Managing assigned Linehaul operations, analyzing mainline and satellite operations and managing the Linehaul office operational needs
- Hiring, couching skills and development, recognition, and rewards
- Monitors and evaluates operational performance and takes corrective action when necessary
- Preparing the department for operation; interviewing, hiring, and training all positions, onboarding TSP Contractors from bid process to operations
- Attending meetings with Engineering to establish success for daily Hub area and mainline freight and successful set up
- Establishing Six Sigma/Lean operations with staff
- Creating a team environment in a high stress operation by separating tasks and cross training individuals for success
- Responsible for development, training, and knowledge of logistics of two facilities
Linehaul Coordinator
Linehaul Coordinator
01.2018 - 01.2022
- Collaborates with other FXG field operations to efficiently plan both contractors and equipment needs
- Mainline and Hub area planning ensured Linehaul dispatch and arrival rules are followed
- Collaborated with cross-functional teams to optimize linehaul network performance, resulting in decreased costs and increased efficiency.
- Managed driver schedules and assignments to ensure optimal utilization of resources and timely completion of tasks.
SR Administrative Assistant
FedEx Ground - Aurora, CO
01.2017 - 01.2018
- Maintaining the maintenance of the building, yard and switchers
- Assisting the Senior Manager of the Hub, assisting with compliance related duties (BSA testing)
- Managing invoices, Hub orders, and managing the Hub inventory of equipment
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Managed filing system, entered data and completed other clerical tasks.
Operations Manager
FedEx Ground - Aurora, CO
04.2016 - 01.2017
- Managing Packages Handlers, assisting with safety of all staff, TLH, outbound, inbound and overnight shipping
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
Logistics Coordinator
FedEx Ground - Aurora, CO
01.2016 - 01.2017
- Analyzing Cost of dispatches, reducing cost, Implementing efficient loading and dispatches
- Managed cross-functional teams for efficient project execution and timely completion.
- Improved warehouse efficiency by redesigning layout for smoother flow of goods.
- Streamlined shipment processes, resulting in fewer errors and increased customer satisfaction.
- Developed training programs for new hires, significantly improving their understanding of logistics operations.
- Prepared and presented reports to management on logistics performance.
Arrival and Departure Clerk
FedEx Ground - Aurora, CO
09.2014 - 01.2016
- Intake and out take or Fedex fright, equipment inventory
- Package tracking, customer service
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Package Handler
Fedex Ground - Aurora, Co
04.2010 - 01.2014
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
Education
High School Diploma -
William C. Hinkley School
Aurora, Co01.2008
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Community College of Aurora
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Cross-functional teamwork
- Customer relationship management (CRM)
- Conflict resolution
Timeline
Linehaul Manger
Linehaul Manger
01.2022 - Current
Linehaul Coordinator
Linehaul Coordinator
01.2018 - 01.2022
SR Administrative Assistant
FedEx Ground - Aurora, CO
01.2017 - 01.2018
Operations Manager
FedEx Ground - Aurora, CO
04.2016 - 01.2017
Logistics Coordinator
FedEx Ground - Aurora, CO
01.2016 - 01.2017
Arrival and Departure Clerk
FedEx Ground - Aurora, CO
09.2014 - 01.2016
Package Handler
Fedex Ground - Aurora, Co
04.2010 - 01.2014
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Community College of Aurora
High School Diploma -
William C. Hinkley School
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