Summary
Overview
Work History
Education
Skills
Certification
Timeline

Shameka Mallet

Lafayette,LA

Summary

Competent Phlebotomy Technician with 6 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles. Committed to maintaining the highest quality standards when collecting, labeling, and processing samples and specimens. Currently seeking to maintain a Full-Time, Part-Time, or PRN position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Phlebotomists/Donor Care Technician II

Vitalant
05.2022 - 01.2024
  • Verified, interpreted, and consulted over 12 specimen qualities and test results.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Verified patients' identification for proper sample collection.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between orders and nursing station logs.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Drew blood from over 100 donors by vacuum tube, syringe, or butterfly venipuncture methods per week.
  • Packaged and shipped specimens to central lab daily.
  • Performed troubleshooting and diagnosis of malfunctioning equipment.
  • Organized work to meet demanding production goals.

Phlebotomists

Opelousas General Health System
04.2019 - 05.2021
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Spoke with patients to gather information for lab records, reduce fear, or anxiety, and optimize cooperation.
  • Handled insurance verification tasks using Cerner and other software databases to validate patient insurance information
  • Reviewed and processed requisitions for laboratory tests.
  • Performed venipunctures, finger sticks, and heel sticks for both adult and pediatric patients.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles from over 65 patients in 2 nights.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Verified patients' identification for proper sample collection.
  • Collected blood samples according to laboratory protocols and regulations. (Correct order of draw and proper additives.)
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport

Medical Receptionist/Phlebotomists

Dixon Family Medical
08.2018 - 03.2019
  • Answered phone calls and messages for physicians' medical facilities, scheduling appointments, and handling patient inquiries.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographics, and health history to keep information current.
  • Assisted patients with completing necessary medical forms and documentation.
  • Organized 30% of paperwork such as charts and reports for office and patient needs.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

Education

Associate Of General Studies - General Studies

South Louisiana Community College, Lafayette, LA
12.2023

Phlebotomy Training Program - Phlebotomy Technician

Acadiana Area Career College , Carencro, LA
06.2018

Skills

  • Drug Screening
  • Therapeutic Phlebotomy
  • Critical thinking & problem-solving abilities
  • Dependability
  • Multitasking and time management skills
  • Organizational skills and ability to prioritize assignments
  • Patient safety
  • Venipuncture
  • Medical Terminology Knowledge
  • Hemoglobin Testing
  • Order of draw
  • Geriatric phlebotomy
  • Pediatric phlebotomy
  • Heart-saver First Aid CPR AED (First Aid CPR AED)

Certification

  • DPT - Donor Phlebotomy Technician
  • PT - Phlebotomy Technician
  • CNA - Certified Nursing Assistant
  • First Aid/CPR Certified

Timeline

Phlebotomists/Donor Care Technician II - Vitalant
05.2022 - 01.2024
Phlebotomists - Opelousas General Health System
04.2019 - 05.2021
Medical Receptionist/Phlebotomists - Dixon Family Medical
08.2018 - 03.2019
South Louisiana Community College - Associate Of General Studies, General Studies
Acadiana Area Career College - Phlebotomy Training Program, Phlebotomy Technician

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Shameka Mallet