Dynamic real estate professional with a proven track record at Lexington Partners, excelling in tenant issue resolution and relationship building. Achieved a 25% increase in member satisfaction as Operations Manager at Saltbox LLC. Skilled in contract negotiation and budget control, fostering positive experiences for clients and enhancing resident retention.
Hi, I’m
Shameka Richardson
Hampton,GA
Summary
Overview
14
years of professional experience
Work History
Lexington Partners
Assistant Property Manager
08.2024 - Current
Job overview
- Improved accounts receivable performance by lowering delinquent rent balances by $180K in six months through resident engagement, enforcement of lease terms, and structured repayment solutions.
- Serve as the primary point of contact for residents, addressing concerns, coordinating move-ins/move-outs, and ensuring high tenant satisfaction.
- Conduct regular property inspections to monitor building systems, identify maintenance needs, and oversee vendor work to ensure compliance with standards and liability coverage.
- Managed accounts receivable, including rent collection, delinquency tracking, and assisting with eviction filings, resulting in a reduction of outstanding balances through streamlined payment plans and effective communication.
- Partner with leasing and operations teams to provide financial benchmarks and support occupancy goals.
Keller Williams
Real Estate Agent GA
04.2024 - Current
Job overview
- Presented purchase offers to sellers for consideration.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
Saltbox LLC
Operation Manager
09.2021 - 06.2024
Job overview
- Managed occupancy levels and budgets across flexible warehouse and coworking space.
- Improved member satisfaction by 25% through operational enhancements and logistics support.
- Compiled and analyzed weekly reports to align local performance with company benchmarks.
- Assisted in recruiting, hiring, and training of team members.
- Assist in preparing and managing annual operating budgets, monitoring variances, and supporting expense reconciliation and reporting.
Pinnacle Property Management
Assistant Property Manager
11.2019 - 09.2021
Job overview
- Oversaw daily operations for 250+ units, including lease administration, resident retention, and compliance with lease agreements.
- Negotiated vendor contracts and supervised property maintenance services, improving service delivery and reducing costs.
- Created and managed resident communications, resulting in higher engagement and retention.
- Assisted with financial reporting, budget preparation, and reconciliation of operating expenses.
- Supervised leasing staff, provided training, and conducted performance reviews to improve efficiency and tenant service quality.
Department of Children and Family Services
Family Case Manager
06.2017 - 07.2019
Job overview
- Monitored clients' progress and tracked client services to provide crisis interventions.
- · Conducted assessments and created plans to support family and child wellness.
- · Promoted community engagement, increasing awareness of DFCS services by 30%.
- · Collaborated across agencies to ensure effective support for at-risk families.
Pinnacle Property Management
Office/Leasing Manager
05.2015 - 07.2017
Job overview
- Monitored the performance of individual leasing agents and coached on successful strategies.
- Maintained 95% occupancy through strategic marketing and efficient leasing.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Created and submitted daily reports on leasing activities.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
State of Georgia
Administrative Assistant
02.2012 - 05.2015
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
Strayer UniversityMorrow, GA
MBA
12-2020
University Overview
Strayer UniversityMorrow, GA
Bachelor of Arts from Business Administration And Management
06-2018
University Overview
Skills
- Relationship building and rapport
- Contract negotiation
- Salesforce
- Accounting operations
- Payment collection
- Yardi
- Staff management
- Decision-making
- Budget control
- Verbal and written communication
- Salesforce management
- Conflict resolution
- Financial records oversight
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Property Manager
Lexington Partners
08.2024 - Current
Real Estate Agent GA
Keller Williams
04.2024 - Current
Operation Manager
Saltbox LLC
09.2021 - 06.2024
Assistant Property Manager
Pinnacle Property Management
11.2019 - 09.2021
Family Case Manager
Department of Children and Family Services
06.2017 - 07.2019
Office/Leasing Manager
Pinnacle Property Management
05.2015 - 07.2017
Administrative Assistant
State of Georgia
02.2012 - 05.2015
Strayer University
MBA
Strayer University
Bachelor of Arts from Business Administration And Management
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