Shameka Savage
Northport,AL
Summary
Certified Nursing aide with 2+ years of experience in patient care and support. Demonstrates strong skills in patient advocacy, infection control, and emergency response, ensuring the highest standards of care. Adept at multitasking and working independently, dedicated to enhancing patient well-being and fostering a collaborative healthcare environment.
Overview
9
9
years of professional experience
Work History
CNA
Aspire health and rehabilitation
06.2021 - 02.2025
- Certified Nursing aide with 2+ years of experience in patient care and support
- Demonstrates strong skills in patient advocacy, infection control, and emergency response, ensuring the highest standards of care
- Adept at multitasking and working independently, dedicated to enhancing patient well-being and fostering a collaborative healthcare environment
- Assisting with daily activities: Helping patients with bathing (showers & bed baths), dressing, eating, and using the restroom
- Monitoring vital signs, Taking and reporting vital statistics, and monitoring for changes in health and/or behavior
- Recording patient health concerns and reporting them to nurses
- Multitasking and working independently
- Assisting patients with getting in and out of bed, and turning, repositioning, and transferring patients between beds and wheelchairs
- Helping patients to ambulate
Customer support representative
CVS
01.2020 - 06.2021
- Handled high-volume customer interactions, ensuring client confidentiality and satisfaction
- Resolved customer issues promptly, enhancing overall service quality
- Utilized CRM tools to track and manage customer inquiries efficiently
- Maintained strict confidentiality protocols, safeguarding client information
- Improved customer retention rates through effective problem-solving and communication
- Assisted clients with health insurance inquiries, resolving issues efficiently, improving satisfaction
- Processed claims accurately, reducing errors and expediting reimbursements
Quality inspector
Ard logistics
02.2016 - 01.2020
- Conducted quality inspections, identifying defects and implementing corrective measures to enhance product standards at the warehouse
- Streamlined inspection processes, reducing quality control cycle time and improving overall efficiency in the logistics chain
- Partnered with cross-functional teams to address quality issues, fostering a culture of excellence and shared responsibility
Education
Certified nursing assistant course -
Career Health Services Academy
01.2021
CPR -
Career health services
01.2021
Advanced high school diploma -
Paul W. Bryant high school
Cottondale, AL05.2015
Skills
- Patient Advocacy
- Time Management
- Emergency Response
- Infection Control
- Record Keeping
- Basic First Aid
- Team Collaboration
- Multi tasking
Timeline
CNA
Aspire health and rehabilitation
06.2021 - 02.2025
Customer support representative
CVS
01.2020 - 06.2021
Quality inspector
Ard logistics
02.2016 - 01.2020
Certified nursing assistant course -
Career Health Services Academy
CPR -
Career health services
Advanced high school diploma -
Paul W. Bryant high school
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