Shameka S. Casimir
St. John’s,Antigua W.I.
Summary
To leverage my extensive knowledge in the banking and insurance industries as a highly effective and empowered team member, fostering both individual and organizational success. Professional with strong background in insurance advisory, delivering reliable and impactful client solutions. Expertise in risk assessment, policy analysis, and customer service. Strong focus on team collaboration and adaptability to changing needs, ensuring consistent achievement of results. Skilled in building lasting client relationships, navigating complex insurance products, and delivering tailored advice.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Insurance Advisor
Sagicor Life (Eastern Caribbean Inc.)
01.2018 - Current
- Conducted detailed client consultations and needs assessments to identify suitable insurance products
- Recommended and sold a variety of insurance policies, including life, health, and investment-linked products
- Developed personalized risk management strategies for clients
- Managed policy servicing, including updates, renewals, and claims assistance
- Maintained strong client relationships through continuous engagement and support
- Provided comprehensive financial advice, covering retirement planning, estate planning, and other long-term financial goals
- Tracked insurance claims to help policyholders settle claims, increasing customer satisfaction 95%.
Customer Service Officer
Fast Cash Antigua
01.2014 - 12.2017
- Processed special client requests, including approving small advances
- Acted as a callback officer to ensure timely customer follow-up
- Verified the accuracy of all advances before issuing payment
Proof Department
Eastern Caribbean Amalgamated Bank (ECAB)
01.2012 - 12.2014
- Prepared and verified cheques for clearing with the Eastern Caribbean Central Bank (ECCB)
- Proofread and processed cheques, ensuring accuracy in amounts and transactions
- Scanned cheques and completed interbank transfer transactions
Administrative Assistant II
Eastern Caribbean Amalgamated Bank (ECAB)
01.2010 - 12.2012
- Managed written correspondence and organized important documentation for the Executive Management team
- Ensured professional execution of internal and external events, managing logistics and follow-ups
- Handled procurement, ordering supplies for the bank’s operations
Teller & Acting Head Teller
Bank of Antigua
01.2007 - 12.2009
- Supervised teller operations, ensuring smooth day-to-day customer transactions
- Managed cash counting, customer service, and treasury duties
- Opened new customer accounts and balanced ATMs
Accounts Clerk
First Caribbean International Bank
01.2006 - 12.2007
- Prepared cheque summaries and verified deposit transactions
- Managed the counting and accuracy of cash handling and processing
- Verified invoices and deposit slips
Education
Bachelor’s Degree - Business Administration (Accounting)
Monroe University
USA07.2021
Associate Degree - Business Administration
Antigua State College
Antigua01.2010
Certificate - Accounting
Antigua State College
Antigua01.2006
Skills
- Highly organized
- Detail-oriented
- Exceptional written communication skills
- Exceptional verbal communication skills
- Strong problem-solving abilities
- Proficient in Microsoft Office
- Typewriting proficiency
- Goal-oriented mindset
Certification
- Bachelor’s Degree in Business Administration (Accounting)
- Associate Degree in Business Administration
- Certificate in Accounting
- High School Diploma
- Caribbean Examinations Council (CXC) Certifications
Extracurricular Activities
Pace Setters Netball Club
Accomplishments
- Achieved Advisor of the year by being the top sales person .
- Summa Cum Laude award
- Master Financial Advisor
- 2nd Runner Up -Antigua Carnival Queen 2008
Languages
English
Full Professional
Timeline
Insurance Advisor
Sagicor Life (Eastern Caribbean Inc.)
01.2018 - Current
Customer Service Officer
Fast Cash Antigua
01.2014 - 12.2017
Proof Department
Eastern Caribbean Amalgamated Bank (ECAB)
01.2012 - 12.2014
Administrative Assistant II
Eastern Caribbean Amalgamated Bank (ECAB)
01.2010 - 12.2012
Teller & Acting Head Teller
Bank of Antigua
01.2007 - 12.2009
Accounts Clerk
First Caribbean International Bank
01.2006 - 12.2007
- Bachelor’s Degree in Business Administration (Accounting)
- Associate Degree in Business Administration
- Certificate in Accounting
- High School Diploma
- Caribbean Examinations Council (CXC) Certifications
Bachelor’s Degree - Business Administration (Accounting)
Monroe University
Associate Degree - Business Administration
Antigua State College
Certificate - Accounting
Antigua State College
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