Shameka Simpkins

Maintained clean and organized work environment, ensuring optimal productivity and minimal downtime.

• Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
• Supported team members in completing tasks efficiently, fostering positive and collaborative work atmosphere.
• Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
• Examined dried clothes to identify stains, tears and issues.
• Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
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• Maintained clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Contributed to positive workplace culture through strong teamwork, open communication, and commitment to excellence.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Sanitized dining ware and kitchen equipment according to health code standards.
• Collaborated with team members to ensure seamless coordination during peak service hours.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring clean and organized living space for patients.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Monitored client health by performing routine pulse, temperature and blood pressure checks.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Greeted customers entering store and responded promptly to customer needs.

• Improved overall department efficiency by streamlining processes and implementing new policies.
• Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
• Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
• Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
• Prepared and submitted detailed reports regarding assignments and ongoing investigations.
• Reported safety and fire hazards observed on routine patrols and during inspections.
• Addressed public questions, complaints and requests and provided necessary assistance.

Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.

• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of 10 fleet vehicles.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
• Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
• Promoted teamwork among colleagues by proactively assisting others when needed.
• Maintained updated and detailed records of calls in physical and electronic database.
• Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
• Consistently met performance metrics for call handling, contributing to the overall success of the department.
• Processed invoices and payments for dispatched orders to provide proof of transaction.