Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHAMEKA VANDROSS

Summerville,SC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cleaner

Inergroup Insourcing Solution
Ridgeville, SC
03.2024 - Current
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Performed routine inspections to ensure cleanliness standards.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.

Warehouse Production Worker

Randstad
Charleston, SC
03.2023 - 03.2024
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Scheduled patient appointments and procedures.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Scheduled patient appointments over phone and in person, maximizing productivity.
  • Registered patients by verifying records to update computer system and patient charts.
  • Answered patient questions and fielded complaints to resolve issues.
  • Obtained proper authorization and identification to release confidential medical records.
  • Provided helpful assistance by anticipating and responding to needs of patients and family members.
  • Referred patients to appropriate professionals and services.
  • Documented and managed patient information in computer system.
  • Supported hospital and clinic operations using customer service skills and detailed system knowledge.
  • Provided support with various tasks such as scheduling tests, ordering supplies.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Provided customer service by answering patient questions and addressing concerns.
  • Verified insurance information, collected payments, and scheduled appointments.
  • Maintained a clean and organized reception area.
  • Greeted patients upon arrival and directed them to the appropriate area.
  • Responded promptly to emails from patients regarding appointment changes or cancellations.
  • Processed referrals from primary care physicians to specialists for further treatment or evaluation.
  • Ensured all necessary paperwork was completed prior to patient visits.

Delivery Driver

UberEATS
Charleston, SC
02.2022 - 01.2023
  • Managed order details meticulously to ensure customer satisfaction
  • Ensured prompt and efficient delivery of customer orders, enhancing customer experience
  • Maintained high safety standards and alertness, minimizing delivery-related incidents
  • Exhibited a positive and collaborative attitude, fostering a productive work environment
  • Leveraged innovative problem-solving skills to navigate delivery challenges
  • Improved route efficiency by 15% through meticulous planning and analysis, ensuring timely deliveries
  • Achieved a 98% customer satisfaction rate by prioritizing order accuracy and prompt delivery.

Production Worker/Assembler

Inergroup Randstad
Charleston, SC
12.2019 - 11.2021
  • Assembled units swiftly in a fast-paced factory, ensuring steady production flow
  • Performed rigorous quality control checks to uphold product standards and meet deadlines
  • Operated and maintained production equipment in compliance with safety and quality guidelines
  • Used manufacturing manuals to accurately assemble machinery, showcasing problem-solving abilities
  • Boosted assembly line efficiency, exceeding production targets and reducing downtime
  • Implemented inspection protocols, enhancing product quality and identifying improvement opportunities
  • Streamlined assembly processes, boosting efficiency and team output.

Production Worker/Assembler

MAHLE
Charleston, SC
02.2018 - 05.2019
  • Efficiently assembled units as part of a dynamic production line at MAHLE, ensuring timely completion of tasks
  • Maintained high-quality production standards by conducting regular quality checks and swiftly addressing any issues
  • Operated and maintained production equipment, adhering to safety guidelines and ensuring a clean and hazard-free workspace
  • Demonstrated problem-solving skills by identifying and rectifying faulty tanks, effectively minimizing waste
  • Contributed to the company's productivity by consistently meeting individual production deadlines and following detailed manufacturing manuals
  • Efficiently assembled units, ensuring high-quality production and meeting strict deadlines
  • Maintained equipment and workplace cleanliness, adhering to safety standards for hazard prevention.

Education

Basic -

Stepping Stone School
05.2020

Medical Front Desk/Billing and Coding -

Rutledge Tower Program

Skills

  • Quality Assurance
  • Machine Operation
  • Equipment Operation
  • Quality Inspection
  • Quality assurance standards
  • Product Assembly
  • Micro assembly
  • Product Inspection
  • Deadline compliance
  • Hand tools
  • Lockout and tagout procedures
  • Product Packaging
  • Shipment Preparation
  • Materials Handling
  • OSHA Compliance
  • Quality Inspections
  • Assembly procedures

Certification

Billing Specialist

Timeline

Cleaner

Inergroup Insourcing Solution
03.2024 - Current

Warehouse Production Worker

Randstad
03.2023 - 03.2024

Delivery Driver

UberEATS
02.2022 - 01.2023

Production Worker/Assembler

Inergroup Randstad
12.2019 - 11.2021

Production Worker/Assembler

MAHLE
02.2018 - 05.2019

Basic -

Stepping Stone School

Medical Front Desk/Billing and Coding -

Rutledge Tower Program

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SHAMEKA VANDROSS