Summary
Overview
Work History
Education
Timeline
Generic

Shameka Washington

Pinson,AL

Summary

Customer-oriented sales professional with over 9 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Overview

7
7
years of professional experience

Work History

Sales Associate

Target
Birmingham, AL
11.2022 - Current
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assessed customer needs to provide assistance and information on product features.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Developed promotional strategies to increase sales volume.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Greeted customers and provided exceptional customer service.

Administrative Assistant

MCD Construction
Birmingham, AL
02.2022 - 05.2023
  • Answered questions from customers regarding products and services offered by the company.
  • Created travel arrangements for senior managers according to their requirements.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Processed invoices for payment using accounting software applications.

Manager's Assistant

Cricket Wireless
Columbus, MS
06.2017 - 05.2022
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Tracked employee vacation time off requests using specialized software programs.
  • Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Organized schedules, workflows and shift coverage to meet expected business demands.

Education

High School Diploma -

Columbus High School
Columbus, MS
05-1999

Timeline

Sales Associate

Target
11.2022 - Current

Administrative Assistant

MCD Construction
02.2022 - 05.2023

Manager's Assistant

Cricket Wireless
06.2017 - 05.2022

High School Diploma -

Columbus High School

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Shameka Washington