Shameka Williams
Chicago Commons
Chicago,IL
1
Certification
13
years of professional experience
Professional caregiver with commitment to delivering high standards of care and support. Extensive experience in assisting clients with daily tasks, ensuring their comfort and well-being. Known for effective teamwork and adaptability in dynamic environments. Possesses strong interpersonal skills and caring nature valued by employers.
Work History
Home Care Provider
10 Months- Provided compassionate personal care, assisting clients with daily living activities and promoting independence.
- Developed and implemented individualized care plans to meet diverse client needs effectively.
- Monitored and documented client health status, ensuring timely communication with healthcare professionals.
- Collaborated with multidisciplinary teams to enhance client care and improve service delivery outcomes.
1 Year 3 Months
- Managed online, phone and in-person room reservations.
- Welcomed guests, performed check-ins, and verified room reservations.
- Distributed room keys and explained hotel amenities.
- Took payment for room reservations from customers.
Cashier | Waiter
5 Months- Provided excellent Customer Service while attending to customers at the checkout station.
- Took orders over the phone.
- Wrapped food and prepared all food orders for pick up.
Cashier | Customer Service
1 Year 1 Month- Provided courteous customer care as well as completed Point of Sales (POS) transactions.
- Completed and prepped online shopping orders for customer pick up.
- Processed returns, money orders, and lottery tickets.
Assistant Manager
2 Years 1 Month- Created employee work schedules.
- Delegated work and task to employees based on current positions and time management.
- Conducted and maintained inventory, stock, and price controls in a timely manner.
- Created and maintained statistical and financial budgets of shrinkages in store inventory.
Sales Associate
1 Year 1 Month- Provided and exemplified excellent customer service skills.
- Aided with recommendations based on current fashion trends and personal preferences.
- Assisted manager with resolve customer complaints.
- Maintained regular and effective communication with both management and customers on a daily basis.
- Performed Customer Service & Hospitality and dealt with customer complaints and issues.
Sales Associate
10 Months- Recognized and addressed concerns and questions from both management and customers.
- Assisted manager with resolving customer complaints.
- Provided relevant sales information to inquiring customers.
Sales Associate
6 Months- Provided courteous customer care as well as completing transactions.
- Organized shelves and displays based on monograms provided by corporate.
- Participated in creating developmental and progressive team building activities.
Cashier
5 Months- Provided extraordinary customer service as well as a speedy and efficient checkout.
- Replaced food supplies and other inventory items.
- Sanitized dining areas as well as kitchen to ensure a proper eating condition.
Homecare Agent
1 Year 9 Months- Assisted clients with personal hygiene such as bathing and dressing on a daily basis.
- Performed basic healthcare services such as checking vital signs and administering medications.
- Educated client on proper nutrition and helped prepare meals.
Education
Diploma - General Studies
Skills
Patient care
Compassionate caregiving
Meal preparation
Housekeeping
Emotional support
Certification
- National Restaurant Association
- ServSafe Food Handler Certification
- Certificate Number: 7523298
- Certification Period: 2024-12-16 – 2027-12-16
Languages
English
Full Professional
Timeline
Home Care Provider
Chicago Commons
08.2025 - CurrentRead More
Hilton Garden Inn Hotel
04.2023 - 07.2024Read More
Cashier | Waiter
Harold’s Chicken
07.2022 - 12.2022Read More
Cashier | Customer Service
Meijer
03.2021 - 04.2022Read More
Assistant Manager
Family Dollar
08.2018 - 09.2020Read More
Sales Associate
Forever 21
06.2017 - 07.2018Read More
Sales Associate
Nordstrom
08.2016 - 06.2017Read More
Sales Associate
Jewel Osco
01.2016 - 07.2016Read More
Cashier
Burger King
07.2015 - 12.2015Read More
Homecare Agent
Private Home Incorporated
09.2013 - 06.2015Read More
John Marshall Harlan
Diploma from General Studies
Read More